Alchemer Mobile

MAY 12, 2022

The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Summary of Personal Services Apps in 2021. Basing product decisions on only 5% of your brand’s consumer base is a flawed and dangerous strategy.

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

Alchemer Mobile

MAY 18, 2022

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Brands working in monitoring and security faced hurdles more in-line with regular marketplace patterns. Summary of Business Services Apps in 2021.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Alchemer Mobile

APRIL 20, 2022

The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. Pandemic-driven lockdowns drove hoards of new consumers into mobile Shopping apps in 2020, and in 2021, many stayed in mobile experiences rather than going back to in-person shopping. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE.

User Testing 243

User Testing Feedback Software Customer Experience Customer Feedback 243

Alchemer Mobile

MARCH 14, 2022

If 2020 was the shift to mobile, 2021 was the year we saw it reflected in the numbers. Mobile consumer feedback changed product roadmaps, improved ROI, drove revenue, and got companies closer to achieving their overall business goals. Trends that will define the year in mobile—and beyond.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Alchemer Mobile

NOVEMBER 10, 2022

To help you with this, we compiled a list of the top mobile in-app feedback tools of 2022. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile in-app feedback tools & solutions. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Reveal

DECEMBER 14, 2021

In 2021, we continued working on Data Connectors, but most of our time was spent towards: Improving the overall simplicity of the SDK experience (API, Docs, Samples). Reveal’s 2021 Achievements. As part of the SDK work, we shipped and updated.NET 6 server, and a brand new NodeJS Server. Reveal’s 2022-2023 Roadmap.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Artificial Inteligence 52

Userpilot

DECEMBER 22, 2021

What will be the biggest Product Trends in 2022? Interestingly – they seem completely different from the product trends we’ve identified for 2021 – including Product Led Growth , the rise of a Growth Product Management Role, chatbots, or gamification. Will 2022 be the year of Product Ops?

Analytic Tools 143

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 143

Alchemer Mobile

MAY 17, 2022

In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 percent increase from 2021. Here are some examples of areas to focus on: Product roadmap prioritization : What new app features and improvements are customers most interested in? . Customer sentiment : How do customers feel about your product and brand?

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. There was a 9% increase in the number of surveys sent in 2021 from 2020.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Alchemer Mobile

DECEMBER 8, 2022

We analyzed data from the following industries for the 2021 calendar year to see what trends we could find in relation to customer sentiment and how it changes depending on the season. If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Media/Entertainment.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. In 2021, Torres published her book “Continuous Discovery Habits” on how to foster the habits of sustained discovery in product teams. Teresa’s largest contributions to the Product Management field.

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Alchemer Mobile

NOVEMBER 21, 2022

Data from 2022 Mobile Customer Engagement Benchmark Report. Feedback Should Drive Your Product Roadmap. Thinking about feedback and new feature development in the context of identifying your fans first, and then learning from them, is an accelerant to roadmap development. Knowing When to Ask for Feedback is Tough. Love Dialog.

Customer Feedback 244

Customer Feedback Feedback Software User Testing Product Research 244

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. On average, most brands only hear from less than 1% of their customers surveyed.

User Testing 130

User Testing Customer Feedback Feedback Software Product Research 130

Dear Strategy

MARCH 15, 2023

As it stands today, my last podcast was Episode 132 (recorded in April of 2022), while my last blog post was for Episode 130 (written in October of 2021). And it also resulted in me pretty much giving up on the podcast because I had neither the time nor the inspiration to write blog posts for each and every episode.

Framework 97

Framework Workshop Blog Education 97

Lenny Rachitsky

DECEMBER 12, 2023

Each week I tackle reader questions about building product, driving growth, and accelerating your career. The best is yet to come. 🎖️ The Best of Lenny’s Newsletter 1.

User Testing 80

User Testing B2C Product Research B2B 80

Userpilot

MARCH 11, 2022

We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. Prioritization and Roadmapping tool – airfocus. Once prioritization is in place, you can create your roadmap in just a few minutes using their simple drag and drop UI.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Modus Create

NOVEMBER 2, 2020

Earlier this year at the 2020 Atlassian Summit, Atlassian discussed their plans to roll out massive updates to its Cloud products, including a brand new top-tier product line, Enterprise Cloud, as well as a list of new features and enhancements. Jira Software Data Center – Advanced Roadmaps (formerly Portfolio).

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

Dear Strategy

MARCH 15, 2023

As it stands today, my last podcast was Episode 132 (recorded in April of 2022), while my last blog post was for Episode 130 (written in October of 2021). And it also resulted in me pretty much giving up on the podcast because I had neither the time nor the inspiration to write blog posts for each and every episode.

Framework 52

Framework Workshop Blog Education 52

Gainsight

JUNE 11, 2021

Shape your CS practices by expressing your defined core values and living your authentic truth (your “brand”). Grow Your Personal Brand in 30 Minutes a Day or Less led by Brandon Cestrone, Founder at CS Insider. Major Takeaways: Your personal brand matters. Pulse Everywhere 2021 Comes to a Close. And… Scene.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

People-First Product Leadership

OCTOBER 1, 2023

ChatGPT apologized in its own way and shared it couldn’t find any more recent data, but added it could be because it’s brain (aka “knowledge”) only reflects data up to September 2021. ” It’s not a roadmap of what to build. The story telling won over our head of design and our clients.

Leadership 52

Leadership Data Visualization Technical Review ChatGPT 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. Porsche, Audi and Volkswagen coexist in the same automotive market as global brands with unique products as a portfolio within VW Group.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. And now we’re here in 2022 – rounds are down, prices are down, the entire cloud is down. They buy us to formalize their roadmapping process.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Atlassian

FEBRUARY 14, 2022

Cybercrime has dramatically increased during the pandemic, with businesses suffering 50% more cyberattack attempts per week in 2021 compared with 2020. In addition to adding new compliance capabilities, we’re working on several roadmap features and policies focused on enhancing data privacy and security. Looking forward.

Data Visualization 74

Data Visualization Enterprise Banking Customer Experience 74