Intercom, Inc.

DECEMBER 10, 2021

While the National Retail Federation predicts holiday spending in 2021 will be the highest on record, 77% of shoppers surveyed worry they’ll have issues buying gifts online this year. Monitor your most important metrics in one place with our new real-time dashboard. customer service workers in November 2021.

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Userpilot

MARCH 11, 2021

On the basis of these three categories, here are our recommendations for the best customer retention management software for 2021. Zendesk Dashboard. The post The Best Customer Retention Management Software of 2021 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. 1: Userpilot.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization User Testing 98

UX Planet

JUNE 1, 2025

The Nielsen Norman Group highlights that diary studies are particularly effective for capturing longitudinal experiences not observable in a single usability test Nielsen Norman Group,2021. Revenue: Monetizing Delivered Value The revenue phase of the AARRR funnel focuses on the ability to monetize the value delivered to users.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MARCH 15, 2021

Userpilot Analytics Dashboard. Amplitude Dashboard. The post The Best Online Engagement Software for SaaS in 2021 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. This allows you to gather feedback easily and accurately. Ready to start creating contextual experiences? Customer.io.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Intercom, Inc.

JUNE 13, 2022

In June 2021, the Australian government outlined a plan to fully mandate all governmental data to be hosted within Australian borders by 30 June 2022. As a part of the program your teams will receive access to a free weekly dashboard of de-anonymized companies visiting your website. New data localization with Australian Data Hosting.

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Data Visualization Product Research Reporting Tools Feedback Software 197

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

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Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JULY 14, 2021

Powerful data and analytic s – Using WalkMe’s dashboard, you can easily see all your user onboarding data and analytics. The post Best Userpilot Alternatives in 2021 – By Use Case and Persona appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Conclusion.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Indicative

SEPTEMBER 7, 2021

In the future, you’ll also be able to save it to a dashboard. As always, lots of small improvements and bug fixes to make your job easier: Create a new dashboard when saving a query widget. The post August 2021 Product Update appeared first on Indicative. Define Your Data. Sometimes big deals come in small packages. .

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Data Visualization Customer Experience Dashboard Events 59

The Product Coalition

SEPTEMBER 13, 2022

in 2021, going up to $1.06 trillion (2022), a 12% increase from 2021. trillion in 2021, retail eCommerce sales will reach $5.86 Develop operational dashboards. We predict US retail eCommerce sales growing 16.1% trillion in the next year. Business-to-business eCommerce statistics continue growth in 2022. trillion in 2022.

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Data Visualization User Testing Software Developers Software Development 147

Indicative

MAY 6, 2021

In April, Indicative is proud to announce a new analysis tool, new ways to share team announcements, and dashboard visualization improvements. You can use this feature to seamlessly direct teammates to new dashboards and announce data model changes for everyone to see. We’ve added a toggle to Dashboard Settings called “Color Matching”.

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Data Visualization Customer Feedback User Testing Dashboard 52

Indicative

JANUARY 6, 2021

Starting in January 2021, Indicative customers will receive automated email updates when their organization reaches 80%, 90%, and 100% of their monthly event volume limit. Embedded Widget and Public Dashboard Variant Creation API. Monthly Event Count Updates. These variants are displayed via unique URLs.

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Data Visualization Customer Experience Customer Feedback User Testing 116

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . Dashboards and analytics are only useful when users can understand them.

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Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

JULY 12, 2021

Google’s Data Studio helps you turn your data into informative, easy to read, easy to share, and fully customizable dashboards and reports. Google’s Data Studio helps you turn your data into informative, easy to read, easy to share, and fully customizable dashboards and reports. Google Data Studio.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Feedback Software 98

Gainsight

JUNE 10, 2021

Some of our speakers conducted presentations from great distances, others, especially our keynote speakers, were present at August Hall in San Francisco on June 9th and 10th, 2021. We are beyond elated to announce the 2021 GameChanger Awards! That is the epitome of a Defender, and that award for 2021 goes to SAP Concur. .

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Feedback Software Reporting Tools Customer Communications Data Visualization 52

The Product Coalition

NOVEMBER 23, 2021

as one would expect, had a lot of experience in setting systems up, keeping everything running and organized, with proper procedures and dashboards in place. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on November 17, 2021.

Product Management 173

Product Management Product Manager Management Management 173

The Product Coalition

OCTOBER 25, 2021

When you see the numbers on the dashboard, you will immediately know if they are skewed because of the compromises you had to make or if that’s just reality. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on October 17, 2021.

User Testing 192

User Testing Magazine Product Research Research Software 192

The Product Coalition

APRIL 13, 2021

In January, we shared how we were thinking about OKRs, along with our OKRs for Q1 2021. Our focus for 2021 is to become the open-source standard for replicating data. How We Performed on Airbyte’s OKRs for Q1 2021 1. our goal was to reach 30 min by end of Q1 2021. days by the end of Q1 2021. our goal is to reach 1.5

Customer Experience 95

Customer Experience Data Visualization User Testing Engineering 95

UX Planet

JANUARY 29, 2025

According to a 2021 LinkedIn survey, 75% of recruiters expressed interest in more engaging, interactive tools that allow them to better understand applicants. RiseON Dashboard : Track engagement, measure success, and optimize your professional presence effortlessly. 2021 Global Recruiting Trends. Retrieved from [link] Glassdoor.

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Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

MAY 26, 2021

Today we’re walking you through the best customer engagement software solutions for SaaS in 2021 based on four main criteria: user analytics & tracking features. The 9 Best Customer Engagement Software for 2021. The 9 Best Customer Engagement Software for 2021. Looking for customer engagement software? user segmentation.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Arkenea

APRIL 10, 2025

A global retailer engaged an external partner for endtoend development of a mobile loyalty app, including integration with POS systems, analytics dashboards, and thirdparty loyalty providers. This approach allowed Slack to focus on community building and productmarket fit, leading to its acquisition by Salesforce for $27.7billion in 2021.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MAY 29, 2025

Another similar, but less dramatic example, is LinkedIn introducing its Stories feature in 2020 and discontinuing it in 2021 after it was clear that users prefer more permanent, professional video content. The bottom line? Users will choose a mobile experience whenever possible, but they wont settle for a clunky one.

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Data Visualization Analytic Tools Feedback Software Research Software 86

Business of Software Conference

OCTOBER 14, 2021

The 2021 State of Analytics: How Data Literacy Improves Decision Making report found these conflicting statistics: 84% of application teams think their end users have “high” or “very high” levels of data fluency 10% of users consider themselves data fluent.

Data Visualization 83

Data Visualization Analytic Tools Customer Experience Reporting Tools 83

Userpilot

JUNE 21, 2021

The best NPS survey feedback software for 2021 includes Userpilot, Hotjar, SatisMeter, Nicereply, GetFeedback. Best NPS feedback software in 2021. NPS software is a tool that lets you create NPS surveys, send them to your users, then collect and analyze their responses in the same dashboard. Table of Contents. What is NPS?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Customer Feedback 52

NextBigWhat

DECEMBER 25, 2020

It is equipped with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It comes with some really useful features such as a Kanban-style activity dashboard, as well as content import and export tools. Starting price -$50/month (100 tracked users). URL – [link].

Feedback Software 52

Feedback Software Data Visualization Reporting Tools Roadmap 52

Reveal

DECEMBER 14, 2021

In 2021, we continued working on Data Connectors, but most of our time was spent towards: Improving the overall simplicity of the SDK experience (API, Docs, Samples). Re-imagining the interactions on Dashboards and individual visualizations in a dashboard. Reveal’s 2021 Achievements. Dashboards and Visualization UX.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Artificial Inteligence 59

Userpilot

AUGUST 30, 2021

Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics can be utilized by any industry with a digital platform – in 2021, that's 99% of them. KPI and other custom-built dashboards. Heap’s dashboard. Data funnels.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JUNE 23, 2021

If you happened to click on “Skip” during onboarding, Airtable has left the data upload and templates sections of onboarding in a prominent space on the app’s dashboard, so that they’re easy to find in the future: Key takeaways: Emotionally impactful language. Frictionless onboarding. Click the link on the banner below to get started today.

Feedback Software 52

Feedback Software Customer Experience Software Review Data Visualization 52

Userpilot

OCTOBER 8, 2021

If you sign up for a trial with Pendo, you are asked whether you initially want to explore Behavior Analytics , Dashboards, or Guides. 26% of customers went to the Dashboard next, and 16% went to Contacts. After that, 88% of those who DID land on the Dashboard chose not to add a new account. 15% were untagged. Conclusion.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Usersnap

AUGUST 20, 2021

Looker is a tool with a simple dashboard and an ability to zoom into detailed visual views. The post The Best Customer Feedback Analysis Guide in 2021 appeared first on Usersnap blog - the feedback platform. Google also offers a visualization tool that lets you build reports and graphs around your customer feedback data.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Amplitude

JANUARY 4, 2021

You can also create dashboards that keep track of custom company metrics and share them out at company-wide meetings. . In addition to making sure teams have access to trustworthy data, there are other ways to encourage knowledge-sharing. For example, you can create Slack channels dedicated to posting insights.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52

The Product Coalition

DECEMBER 22, 2022

Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9 Users can link their data sources to Sparrow Charts, which then has access to all relevant indicators and compiles the data into a single, configurable dashboard. The SaaS market has increased from $31.5 billion since 2015.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Intercom, Inc.

MAY 28, 2020

This is what we are going towards in 2020 and 2021: bringing even more value, which means bringing AI into conversations. Everything was in English: the website, the app, the dashboard, everything. Is the guy confident about what he is saying? Is Sales saying the right thing? Is the customer happy? The power is in the partnership.

Customer Experience 186

Customer Experience Government Marketing Agile 186

Userpilot

JUNE 11, 2021

It also offers dashboards that you can use for visualizing KPIs like conversion rates after tracking and calculation. The post The 7 Best SaaS Analytics Software of 2021 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

AUGUST 12, 2020

The models run on Konduit Serving, and business metrics are monitored through a custom dashboard. The study from Microsoft and IDC Asia/Pacific indicates that by 2021, AI will double the rate of innovation in Malaysia and boost employee productivity by 60%. The top verticals are manufacturing and warehousing.

Reporting Tools 100

Reporting Tools Research Software Artificial Inteligence Data Visualization 100

Intercom, Inc.

JANUARY 5, 2022

Drata brings this automation-first solution to save companies hundreds of hours a year and then provides them with these real-time readiness dashboards, so you get audit-ready quickly and stay audit-ready every day of the year. Phishing attacks are still the most common causes of data breaches in 2021.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JUNE 14, 2021

You can also calculate and track KPIs like conversion rates and visualize data using dashboards. The post The Only 3 Product Analytics Software You Need To Know About in 2021 appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. So what’s the damage?

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

The Product Coalition

FEBRUARY 24, 2021

I’ve used email examples as the format to share these in; however, the data and charts could be automatically sent from your task management tooling, or you could even build dashboards. Originally published at [link] on February 24, 2021. Email, for now, makes it simple and easy for others to consume.

Data Visualization 95

Data Visualization Reporting Tools Customer Experience Download 95