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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.

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Artificial Intelligence for Localization: Cutting Through the Hype to Develop Our Product

The Product Coalition

Here’s our story how we’re developing a product using machine learning and neural networks to boost translation and localization Artificial intelligence and its applications are one of the most sensational topics in the IT field. There are also a lot of misconceptions surrounding the term “artificial intelligence” itself.

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The Evolution of E-commerce: Trends & Statistics in 2022

The Product Coalition

Let’s find out the evolution of e-commerce technology in terms of trends and statistics in 2022. Most importantly, big data and machine learning have paved the way for robotics automation and various software applications. trillion in 2022. The figure is expected to reach 21% in 2022, a 17.9% Only 17.8%

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The Top 19 Sentiment Analysis Tools for Digital Products in 2022!

Usersnap

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

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How to Become an AI Product Manager Without Experience

The Product HQ

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

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Our Top 3 Takeaways From the 2022 Gartner® Market Guide for Customer Success Management Platforms

Gainsight

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Gartner is a company that delivers actionable, objective insight to executives and their teams.

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Chartio Is Going Away – Choose Reveal as Your New BI Vendor

Reveal

Reveal Embedded Analytics. Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. You may have heard already, Chartio is going away on March 1, 2022.