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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Below, we take a deeper dive into the report’s key data and trends. But they’re facing big barriers.

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Introducing: 2022 Mobile Customer Engagement Benchmark Report

Alchemer Mobile

This report contains data from the following app categories: Finance. Healthcare. Personal Services. Business Services. There are three feedback-focused product goals winning mobile teams should prioritize in 2022: Focus on the first 30 days. Food and Drink. Media and Entertainment.

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The State of Mobile Consumer Engagement 2022

Alchemer Mobile

Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry.

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Exploring Medical Applications of Computer Vision in Healthcare

The Product Coalition

Computer Vision (CV) integration is a light of transformative promise in the ever-changing domain of healthcare. People’s health and even lives depend on how well doctors perform their duties in the healthcare industry. What is computer vision in healthcare? Check it out. For example, a machine’s error rate is only 3.5%

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Mobile Surveys and Interaction Rates: 2022 Customer Engagement Benchmarks

Alchemer Mobile

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

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The Future of Digital Health: Realities vs Opportunities

The Product Coalition

In today’s healthcare, digital technology is becoming increasingly vital. As society faces an abundance of new healthcare concerns, such as an increase in the number of chronic diseases and an aging population, the rising role of digital health will surely enhance public health.

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The product data VCs want to see before investing in your startup

Mixpanel

In October 2022, Crunchbase reported that funding rounds for private companies have dropped 53% year-over-year. If your startup is vying for an investment when there are fewer dollars to go around, it makes coming up with a compelling product idea and showcasing demand for it with data even more important.