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2022 on Inside Intercom

Intercom, Inc.

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Well that was quite the year.

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22 Digital Transformation Statistics for 2022

Modus Create

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

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The ultimate customer support tech stack for 2022

Intercom, Inc.

But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Ditch the copying and pasting between tools and pinging your engineering team to help out. Work for an enterprise or fast-growing company?

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Top 11 Female Product Management Influencers to watch in 2022

Userpilot

Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. Susan is an experienced Product Leader with a track record of working in start-ups, SMEs, and enterprise companies. Evelyn’s largest contributions to the Product Management field.

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Track competitors and emerging trends with Leo, Feedly’s AI Engine

Roy Madden

The core of Feedly for Market Intelligence is an AI engine, called Leo, that automatically gathers, analyzes, and prioritizes intelligence from millions of sources in real-time. Meet Leo, Feedly’s AI Engine. Feedly’s AI Engine (Leo) automatically tags key market intelligence concepts. Market Intelligence.

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Paul Ortchanian, Founder and CEO of Bain Public, will be a speaker at AI DevWorld 2022

Bain Public

AI Dev World is the world’s largest artificial intelligence event that targets AI developer professionals seeking to learn about the newest AI technologies, as well as software engineers and data scientists who are looking for an introduction into AI. Date: November 2, 2022. Session Information. Where: Virtual. About Paul Ortchanian.

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Pulse 2022: 15 Speakers You Don’t Want to Miss!

Gainsight

As Confluent’s CCO, he joined to unite Customer Success, Sales Engineering, and Account Management to ensure customers are successful as they move up the event streaming maturity curve. Erica is known for her ability to build high-performing teams in the enterprise technology industry. Using both, you create an unstoppable force. .