UX Planet

JUNE 30, 2025

Source: McKinsey Global Surveys on the state of AI The years 2023–2024 saw an explosion of interest in generative AI (GenAI) — AI that can produce human-like text, code, images, etc. For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023).

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Data Visualization Banking Reporting Tools Analytic Tools 72

People-First Product Leadership

OCTOBER 22, 2024

For 2023 layoffs, the recovery looks longer, at 18–24 months, and only if you hire new employees to backfill essential roles. Rapid technological changes and shift to hybrid work: The transition to remote / hybrid work, then back to the office, has mixed up communication, collaboration, and work-life balance. Sound familiar?

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Technical Review Data Visualization User Testing Customer Feedback 59

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? But apart from new technologies, we saw also another big emerging trend: a greater emphasis on…simply creating more value for your users through continuous discovery and being more attuned to user feedback and needs. 2) More user discovery in an attempt to drive more value.

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Data Visualization Analytic Tools Feedback Software Product Research 98

UX Planet

JANUARY 4, 2024

My Year in Design — 2023 I’ve been writing these look-back articles since 2016 (well regarding my year in Design that took place in 2015). In all the years I’ve worked in the US (17 years), I’ve never witnessed a job market dynamics quite like the ones that occurred in 2023.

Research Software 95

Research Software User Testing Product Research Technical Review 95

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

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Technical Review CTO Coach Startups Feedback Software 105

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? Chameleon offers excellent onboarding and survey functionality with high-level customization, but it’s the most expensive tool in this review. Userpilot has the most advanced functionality of all the Userflow alternatives reviewed. according to G2 reviewers.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

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UX Planet

JANUARY 29, 2025

However, in todays rapidly evolving job market, where attention spans are shorter and technology drives decisions, traditional resumes are struggling to keepup. As we navigate a fiercely competitive job market shaped by rapid technological advancements and shifting employer expectations, a new era of professional branding is taking root.

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Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Keen to get ahead of the competition in 2023? Well that was quite the year. And breathe!

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. Nadine Mansour: Yeah, exactly.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Userpilot

JULY 24, 2023

As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace. It has a simple interface and enables customer support and marketing teams to monitor and engage with user reviews across different marketplaces and app stores, like Google Play or Amazon marketplace. To be able to do so, you need a 2-way integration.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Lenny Rachitsky

DECEMBER 12, 2023

the podcast went from essentially nothing to a top 10 technology podcast in the U.S. with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. To reflect a bit, this was a big year for me. The newsletter nearly doubled (approaching 600,000 subscribers!),

User Testing 106

User Testing B2C Product Research B2B 106

Product Talk

SEPTEMBER 20, 2023

When I’m reviewing things with business stakeholders, I tend to go very low tech,” says Drew. “I There were a lot of shortcomings to Miro, but also to the position I was in at the time,” says Thomas. Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees was first posted on September 20, 2023 at 6:00 am.

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Data Visualization Analytic Tools Research Software Product Research 337

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. Missing a day due to lack of access (which happens without offline lessons) could break the streak, pushing users to premium options.

Research Software 145

Research Software Reporting Tools Customer Experience Artificial Inteligence 145

Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. Finally, if you’re looking for new ways to test pricing and positioning before releasing a new product or feature, this tool could really help. Full State of Tech Salaries report.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Gainsight

APRIL 10, 2023

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

The Product Coalition

FEBRUARY 29, 2024

Strategic Changes, Pricing, and Revenue GitHub’s journey has been punctuated by strategic changes aimed at enhancing its value proposition and market position. GitHub Pro was priced at $4 per month for unlimited public and private repositories, providing additional features such as code reviews and project management tools.

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Software Review Customer Experience Software Developers Software Development 147

UX Planet

DECEMBER 11, 2023

December 2023 Edition I can’t believe it’s taken me this long to write this post. This was originally supposed to be titled, “The 2023 guide to conversation design courses,” but here we are, mid-December and I only now summoned up the courage to jot down my thoughts on this massively intimidating subject. as of the last month of 2023.

Technical Review 97

Technical Review Certifications Software Review User Testing 97

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

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Positioning Feedback Software Product Management Product Manager 52

The Product Coalition

OCTOBER 25, 2023

While it’s hard to put an exact figure on how a spot Bitcoin ETF will impact Bitcoin, the outlook is extremely positive. These ETFs open the door for traditional investors to participate in the cryptocurrency market, which was once perceived as a highly technical and challenging arena. But wait, there’s more.

Customer Feedback 147

Customer Feedback Reporting Tools Technical Review Research Software 147

UX Studio: Product Management

OCTOBER 2, 2023

As one of the best digital design agencies, Basic offers an ample number of services, from strategy and brand experience to content and technology solutions. These design services include journey mapping, web design, content strategy , full-stack development, including CMS implementation, and technical consultation for complex projects.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Everyone enjoys using mobile apps in their native language.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

The Product Coalition

OCTOBER 30, 2023

Increase the number of positive customer reviews by 20%. This alignment is crucial for product managers who often sit at the intersection of business, technology, and user needs. When I set OKRs for the product, we start by reviewing the company’s OKRs (or goals). Status: In planning 8.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

Modus Create

DECEMBER 10, 2024

With 65% of companies now regularly integrating GenAI into their operations , a figure thats nearly doubled since 2023, the pressure is on. For example, if you do a lot of in-house development, Scott suggests exploring tools that can help with code development and code review.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Research Software UX Feedback Software User Testing 90

Userpilot

SEPTEMBER 10, 2024

Try Userpilot and Take Your Product Management to the Next Level Get a Demo 14 Day Trial No Credit Card Required Digital adoption Are your users missing out on the features that are most valuable to them because they’re not familiar with its technology? Truth is, the adoption of technology has already expanded for decades.

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Data Visualization Analytic Tools Feedback Software Product Research 111

UX Planet

JANUARY 12, 2024

In this article, I want to review the downsides of the current version of the store. This review is also available in a video format: [link] GPTs home page When we navigate to the Explore GPTs section, we will see a page that invites us to discover GPTs that suit our needs. User ratings and reviews for Yahoo Finance at AppStore.

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UX ChatGPT Finance Research Software 98

ProductPlan

JUNE 1, 2023

According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. They could be inspired by new technology, a new business model gaining traction, or a competitor’s differentiating capabilities.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Gainsight

JANUARY 6, 2023

In a recent Harvard Business Review (HBR) report sponsored by Gainsight PX , researchers found that 81% of survey respondents strongly agree that a strong digital product experience positively impacts business growth. Achieving Growth With Positive Product Experiences. Why You Need a Product-Led Growth Tech Stack.

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Data Visualization Customer Experience Analytic Tools Research Software 52

Usersnap

JUNE 15, 2023

The 8 stages of a product management process to smash your goals in 2023 and further. The 8 stages of a product management process to accomplish your goals in 2023 Building a winning product is challenging. To smash your goals in 2023, you must have a well-defined product management process. Questioning them.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Lenny Rachitsky

FEBRUARY 13, 2024

For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex. Testing multiple prices in the market for SaaS products also means maintaining them—which no technical team wants to do indefinitely. Clearly, they’ve figured out positioning.

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Data Visualization Product Research User Testing Research Software 124

ProductPlan

DECEMBER 13, 2021

Some of which are; Harvard Business Review states, $1.3 Digital Transformation is not about the Technology. According to CIO magazine, Global spending on digital transformation technologies and services was $1.3 And Barry O’Reilly argues that, By 2023, an estimated $7 trillion will be spent on these initiatives annually.

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Weak Development Team Agile Technical Review Product Research 98

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. In other words, you don’t need a lot of technical knowledge or expertise. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Mironov Consulting

MAY 18, 2024

  UNFILLED PRODUCT POSITIONS There are thousands of talented product folks between gigs, looking for their next adventure.  Push internal recruiters hard, perhaps reviewing stacks of résumés together to clearly communicate what you’re looking for.    Put it on your calendar. 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. For example, qualitative responses can reveal technical issues or inadequate onboarding processes. A modal acknowledging customer feedback.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Usersnap

JANUARY 20, 2023

Customer service technologies deliver consistent, timely responses to the customer with minimal effort. Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation. Conversely, a solution can track positive comments by customers and their interactions with your agents.

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