Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? Analytics products to supplement the analytics functionality of the platform (e.g., If you want to see how Userpilot can help you achieve your product adoption goals, book the demo!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JULY 27, 2023

Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. Average salary: $46,035/yr. Account Managers: They serve as the lead point of contact for all customer account management matters.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

The Product Coalition

JANUARY 5, 2023

First, figure out if you’re at product-market fit (PMF) You’re at PMF if customers are banging at your door. If your customers pull your product so hard that you can’t catch up with demand. 2023 just started. Your role is to make other people in the team focus to execute. Or the other way around.

Product Research 140

Product Research User Testing Product Management Product Manager 140

The Product Coalition

FEBRUARY 18, 2023

Photo by Luis Villasmil on Unsplash As a proud member of the startup nation, startups are all around me. Every now and then, early-stage founders approach me to hear about their product idea and give them feedback. It’s no wonder there are many tools that try to resolve this. Here’s why.

Data Visualization 158

Data Visualization Customer Communications Feedback Software User Testing 158

The Product Coalition

JUNE 9, 2023

Photo by Oleg Magni from Pexels Educating the market has a bad reputation, and rightfully so. It’s nearly impossible to do, and even if you can do it, in most cases your startup won’t survive the time it would take in order to see its fruits. Many startups fall into this category. Many blue-ocean startups start here.

Education 146

Education Marketing Weak Development Team User Testing 146

The Product Coalition

DECEMBER 6, 2023

Here is how a product strategy can help you create business results, even when the market is not in your favor. I sat with an entrepreneur who was helping me with market research for the work I do with startup founders and explained to him what I do. Product strategy is a special kind of strategy.

Product Strategy 146

Product Strategy Research Software Strategy User Testing 146

The Product Coalition

JUNE 18, 2023

You are going to invest a ton of money in developing the right product for the market (hence the importance of product-market fit ), but once you have it, and you know how to sell it, you can scale exponentially. That’s the whole reason VCs invest in startups. If you are only beginning, it’s clear why.

Naming 148

Naming User Testing Weak Development Team Feedback Software 148

Department of Product

NOVEMBER 2, 2023

They’ve infused some incredibly satisfying sound effects into their product design and you can check it out here. Other products worth checking out this week include a new customer support startup called Plain. US tech salaries are at a 5 year low, decreasing 9% from $141,000 to $129,000 from 2022 to mid-2023.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

The Product Coalition

MARCH 19, 2023

Level 3: Deciding What to Draw When I joined Twiggle — a seed stage startup — as the VP of Product, I thought I was extremely ready. I already led a large product group at eBay and knew I would manage a much smaller one at Twiggle so this was also a no-brainer. And they go far beyond the product itself.

User Testing 167

User Testing Framework B2B Document 167

Userpilot

DECEMBER 22, 2021

2022 will be the year of data in product – Product Managers will become more and more data-driven in their decision-making, and will offer more personalized product experiences based on user behavior data. Company Values and Culture – a 2022 Product Trend to Watch Carefully. As Natalia Kimli?ková

Analytic Tools 143

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 143

The Product Coalition

JULY 16, 2023

My personal passion is to bring back this very important dimension into product management and leadership. For example, your title can be Senior Product Manager but you are actually required to do product leadership much more than product management (for example if you are the only product person in a startup).

Strategy 148

Strategy Product Management Product Manager Management 148

The Product Coalition

JANUARY 8, 2023

When I talk to the startups I consult to , or with the CPO Bootcamp participants, I always say that building a solid product strategy isn’t like solving a math equation. In one such startup, that asked to start in the middle, we ended up spending a full hour discussing the first sentence. It read “we focus on the SaaS market”.

Product Strategy 147

Product Strategy Strategy Research Software Product Research 147

Lenny Rachitsky

JANUARY 11, 2024

While at Google, Sam helped lead many of Google’s consumer products, including Gmail, Blogger, PageCreator, Picasa, Reader, Groups, and more recently Maps and Google Automotive Services. Sam was also a principal investor at Google Ventures, has founded six startups, and was the SVP of engineering at Box through their IPO.

CTO 117

CTO Automotive User Testing Document 117

The Accidental Product Manager

FEBRUARY 7, 2022

They also largely sell their products online, and lean heavily on both social media and influencers for marketing, where many of their millennial customers turn for guidance on products. At stake is a share of the global cosmetics-products market, which is expected to reach US$805.61 billion in 2017.

Branding 123

Branding Product Management Product Manager Reporting Tools 123

The Product Coalition

MARCH 12, 2023

It’s Not About the Plumbing When we work with startups it’s usually a long-term relationship. We help them with their product strategy as well as building a strong product organization. That, of course, includes helping them hire the right people, and specifically the right product leader.

Product Research 146

Product Research User Testing Consulting Leadership 146

Gainsight

DECEMBER 21, 2023

At Pulse Europe 2023, Fiona Sibley, Head of Customer Success at Vertice , explained several best practices for implementing Customer Success in early-stage companies. Realities of an Early-Stage Company Customer Success is rarely formed in the earliest days of a new company; usually Product, Marketing, Sales, and Finance all come first.

Customer Experience 52

Customer Experience Customer Feedback Feedback Software User Testing 52

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic.

User Testing 144

User Testing Workshop B2B Leadership 144

The Product Coalition

DECEMBER 11, 2023

the CPO of a well-known startup, described the following case to me: she gave the team high-level instructions on a certain feature and she didn’t care how they would take it from there. You want them to be calculated risks on one hand, but significant on the other, and various guidelines apply to different cases.

User Testing 147

User Testing Construction Feedback Software Customer Feedback 147

Userpilot

AUGUST 29, 2023

While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers. Which roles exist in product management teams? The same could be said of product teams.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

DECEMBER 11, 2023

We were trying to catch up and close the timeline gaps SARS has created for an important tech transfer project with a Chinese startup. Will 2024 be better or worse than 2023? You need to understand the financials of your company very clearly (product leaders — this is your responsibility even if you are not founders!)

Leadership 78

Leadership User Testing Customer Experience Product Research 78

Department of Product

MAY 22, 2020

Pricing, packaging and anchoring As many product marketeers know, anchoring plays a big part in how the value of a product is perceived. For SaaS products at least, pricing tables are the predominant way of presenting your product’s value and pricing back to users before they buy. A few things done well.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Lenny Rachitsky

SEPTEMBER 3, 2024

Source: Peter Yang on X Specific tactics Building a great product is more art than science, but there are tools that early-stage companies (and larger companies launching additional products) can use to measure and improve their product-market fit (PMF). This offers a fast track to boosting your PMF Score.

User Testing 134

User Testing Framework Feedback Software Onboarding KPIs 134

Userpilot

JULY 14, 2023

These could be: Product managers – to identify opportunities to improve the product, prioritize features , optimize the roadmap , and ensure alignment between user needs and the product strategy. For non-technical teams and bootstrapped startups, it makes way more sense to use product analytics software.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

The Product Coalition

DECEMBER 11, 2023

I mentioned here a sales deck that the company gives its salespeople, but in many startups, salespeople are expected to create their own decks, at least initially. Because this deck that sells your product should be a manifestation of your product strategy , and if you don’t have a good one, your salespeople cannot do their job.

Technical Review 78

Technical Review Marketing User Testing Customer Experience 78

Userpilot

OCTOBER 18, 2023

CAC payback period benchmarks for SaaS companies Data from Geckoboard shows that SaaS startups average a CAC payback period of 12 months or less. In fact, Userpilot’s October 2023 update includes path-tracking capabilities that can help you with this process: Get your free Userpilot demo today!

Analytic Tools 105

Analytic Tools Customer Experience Onboarding KPIs Product Research 105

Business of Software Conference

SEPTEMBER 1, 2022

Checkout extensibility will probably bump this even higher in Q1 2023. At first, like many organizations trying to target higher value customers with more complex requirements, it was difficult to develop a product and approach that met their needs but there was clearly a market that was worth pursuing. From ~14,000 to ~27,000.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. They remarked that one of their biggest challenges was figuring out where to start.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Gainsight

APRIL 12, 2023

In February 2023, I hit my 10-year anniversary (or “Gainaversary,” as we say) of running Gainsight. To run a startup, you have to make bets. Mistake #4: Not standardizing pricing and related systems early Every enterprise-oriented startup, including Gainsight, can fall into the same trap. For this one deal, we just need to do X.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

The Product Cafe

JANUARY 18, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ☕ Thanks for reading Product Café Newsletter ☕️! We will have to admit AI is here to stay.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience User Testing 52

Userpilot

JUNE 12, 2024

Support product marketing initiatives by identifying and targeting key user segments while working with other teams. Lean analytics: Use data to build a better startup faster : This book emphasizes the importance of data in user acquisition. Create and optimize landing pages to improve user engagement and conversion rates.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Customer Experience 52

Userpilot

MARCH 24, 2023

Its simple interface and templates “force” you into a predefined approach to onboarding, coupled with enterprise software with a high price tag and some enterprise-level integrations make Appcues positioning confusing: Is it a simple tool (as its UI suggests) for startups? Appcues doesn’t support employee training.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

DECEMBER 10, 2023

You can choose from the following plans: Free – Ideal for teams looking to establish product-market fit. Starter – Suitable for startups looking to scale their business. Amplitude also facilitates collaboration among different teams, including product, marketing, and customer success.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 1, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 14, 2024

As a result, you’ll likely end up overshooting your budget, which makes Heap unsuitable for small teams and early-stage startups. You can choose from the following plans: Free – Ideal for teams looking to establish product-market fit. Starter – Suitable for startups looking to scale their business.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

DECEMBER 12, 2023

That said, certain reviews have stated that prices start at upwards of $20,000 per year for a single product and more than twice that for higher plans. Pendo has three paid plans and one free version that is limited to 500 MAUs which makes it accessible to startups but difficult to scale in the long run.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

DECEMBER 10, 2023

That said, certain reviews have stated that prices start at upwards of $20,000 per year for a single product and more than twice that for higher plans. Pendo has three paid plans and one free version that is limited to 500 MAUs which makes it accessible to startups but difficult to scale in the long run.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 11, 2024

Here’s an overview of the pricing plans and features of each plan: Starter plan : This plan features essentials to find product-market fit. This functionality will be available in Q4 of 2023. It is also essential in the process of achieving a product-market fit and retaining constant growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52