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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

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When a product doesn’t fit: Skype’s decline inside Microsoft

Mind the Product

Microsoft is shutting down its Skype service in May, 14 years after it paid $8.5 The service had 36 million users in 2023, when Microsoft last reported user numbers, compared with 300 million users at its peak. billion for the once pioneering video calling company. Skype users will be migrated to Teams.

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Why manual feedback workflows are costing you time (and customers)

Alchemer Mobile

Every product launch, service ticket, and update is under the microscope of customer scrutiny. And the stakes are high: research shows that 59% of customers will walk away after several bad experiences—and 17% after just one ( PwC, 2023 ). Think about how often someone: Logs into multiple platforms to pull feedback results.

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Empowering Teams: Transforming Decision-Making in Product Management

The Product Manager Coach Blog

Even more startling, product managers reported spending 45% less time on strategy than theyd like in 2023. A 2022 Product Excellence Report revealed that only 36% of PMs are confident their products and features consistently meet customer expectations. Building Confidence Amid Uncertainty The challenges extend beyond logistics.

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Trends in Embedded Analytics

billion value in 2023? In this study, Infragistics explores the trends in modern adoption and usage of the technology. Download the report to learn how embracing embedded analytics can unlock new markets, revenue growth, and heightened levels of customer satisfaction for your digital product.

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Generative AI and Its Approach to Design

UX Planet

How New Heuristics Are Reshaping the Creative Process Between Humans andMachines Image generated byChatGPT When the wave of generative AI tools began flooding the market, I must confess my reaction was mixed: a sense of fascination for the possibilities and concern for the ethical challenges looming on the horizon.

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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Finance faces the same reality: bold, user-first design delivered through seamless digital platforms is what separates the leaders from those destined to become footnotes. Leverage Technology to ElevateValue If youre not yet using AI, machine learning or personalized insights, youre already falling behind.

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Reshoring – The Future of Supply Chains

Speaker: Rosemary Coates - Board Member & Founder at Reshoring Institute, Best-selling Author, Host of the Frictionless Supply Chain podcast

Re-shoring is one solution that is gaining popularity as a result of pandemic-related issues. Nearly 75% of the 628 businesses surveyed in a recent study by the Institute for Supply Management reported that the COVID-19 outbreak caused disruptions to their supply chain. Supply chain trends to watch out for in 2023.