Intercom, Inc.

MARCH 3, 2020

So if you’re considering a design job at Intercom , we won’t make it harder by forcing you to read our minds or guess about what we value. Instead of making you guess what we care about, we’ll just be open and tell you. Intercom’s mission is to make Internet business personal. Show the right work? The foundations we build from.

Research Software 290

Research Software Feedback Software User Testing Systems Review 290

Product Management University

FEBRUARY 14, 2023

Minimum viable products (MVPs) are a useful tool for any organization looking to get a new product or a significant feature set to market. Building a valuable minimum viable product should not only benefit your target customers but should also benefit your organization in terms of growth and differentiation.

Customer Experience 130

Customer Experience User Testing Customer Feedback Feedback Software 130

Product Management University

NOVEMBER 16, 2022

Starting a new company and building it around a product led growth model is much different than transforming a mature company that was built for direct sales and evolving it to a product led growth model. First of all, you don’t have the baggage of a product portfolio that was built for direct sales. It can be done though.

Artificial Inteligence 130

Artificial Inteligence Customer Experience B2B Presentation 130

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 156

Product Management Product Manager User Testing Customer Experience 156

Product Management University

NOVEMBER 29, 2022

Product demos are one of the most critical components of strong product marketing and sales for SaaS organizations. A great product demo creates an urgency to buy, while a bad product demo sends prospects running. What is a Product Demo? A product demo is a verbal value story. That’s what makes it memorable.

Demo 130

Demo Research Software Product Research User Testing 130

Userpilot

MARCH 17, 2024

Are you tracking SaaS metrics without knowing how to make the analytics process easier? This makes it much easier to extract insights from your analysis compared to looking at mere numbers. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Dashboard 98

Intercom, Inc.

AUGUST 19, 2020

And as an Executive Assistant, one of my top priorities is to ensure my leaders not only have enough time in the day, but are able to be effective, efficient, and productive. While we’re unable to create time, there is a bit of magic to how we manage the time we’re given.

Reporting Tools 260

Reporting Tools Presentation Books Leadership 260

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. Prioritization mistakes to avoid.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

MARCH 7, 2024

A user journey funnel outlines the steps that the user completes while interacting with the product, from the moment they first log in. A user journey funnel outlines the steps that the user completes while interacting with the product, from the moment they first log in. Choosing the suitable way to present the data is Step 5.

Data Visualization 105

Data Visualization Reporting Tools Analytic Tools Customer Experience 105

Userpilot

DECEMBER 12, 2023

We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. By prioritizing the UX team’s effort to address the most acute user problems, a UX roadmap has a significant impact on improving satisfaction and loyalty. Want to learn how to create a robust UX roadmap for your UX team ?

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Product Management University

FEBRUARY 2, 2023

Product marketing roadmaps aren’t a staple in most B2B organizations, but there are a host of reasons they should be. What is a Product Marketing Roadmap? It’s part strategy and part execution plan that outlines how product marketing and sales are going to collectively attack the market and meet their revenue goals in any given year.

Roadmap 130

Roadmap Product Marketing Marketing B2B 130

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

The Product Coalition

JUNE 9, 2023

If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. .” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. That’s simply a byproduct.

Roadmap 122

Roadmap Data Visualization Customer Experience User Testing 122

The Product Coalition

FEBRUARY 3, 2023

More often than not, life-altering moments present themselves in unexpected ways. That’s exactly how I discovered the world of Product Management. Being confused about career choices and searching for the perfect one is a much more common occurrence among people than you think. I had no answer.

Product Research 119

Product Research User Testing Product Management Product Manager 119

Usersnap

DECEMBER 19, 2023

Ever wondered why the humble 1 to 5 rating point scale is the secret weapon of Product Managers (PMs)? Marty Cagan, in his book “Inspired: How To Create Products Customers Love” , mentions the use of customer surveys as a tool for understanding customer needs and preferences. Semantic Differential Scale 5.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Product Talk

FEBRUARY 12, 2020

Hello, Product Talk readers! It’s time for another installment of Product in Practice. In this series, we highlight the impressive work that forward-thinking product teams are doing. Find our other Product in Practice posts here. During her tenure as a data scientist, Lisa built two predictive products. Tweet This.

Product Research 177

Product Research Data Visualization User Testing Research Software 177

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. A good conversion path makes the process frictionless. Focus on their JTBDs, pain points , and gains from using your product.

Research Software 103

Research Software Feedback Software User Testing Reporting Tools 103

Userpilot

JUNE 26, 2023

Choosing the right feature request prioritization framework enables product teams to make informed decisions and deliver the maximum customer value possible, especially when resources are limited. They can also help product managers secure key stakeholder buy-in. It focuses on Impact, Confidence, and Ease.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

The Product Coalition

DECEMBER 23, 2021

The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years. So, let’s have a closer look at the most important UI/UX issues to bear in mind when assuring the quality of financial products.

Weak Development Team 172

Weak Development Team UX User Testing Technical Review 172

Userpilot

MARCH 6, 2024

CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. That said, we’ll get right into the practices that are shaping the way we think about optimizing conversion rates.

Feedback Software 104

Feedback Software Research Software Analytic Tools Product Research 104

Ronke PM

APRIL 11, 2024

Types of Customer Feedback Final Thoughts Customer feedback provides cross-functional teams with confirmation that they are on the right path, which leads to the development of products that bring value to customers. Products that impact their lives for the better. What makes a product great?

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship.

Product Management 185

Product Management Product Manager Data Visualization Weak Development Team 185

Product Innovation Educators

NOVEMBER 20, 2023

Hershey chocolate company’s InnovationOps story I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. This episode is sponsored by PDMA, the Product Development and Management Association. Learn more about them at PDMA.org.

Research Software 102

Research Software User Testing Government Systems Review 102

Intercom, Inc.

MAY 20, 2019

Picture this: You’re a product designer with a handful of years on your career path. You’ve cut your teeth on a few big launches and earned your stripes as a solid “mid level” product designer. Developing your product design career as an individual contributor. Like many designers, you’re curious and ambitious.

Development 223

Development Leadership Customer Experience Vision 223

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. They serve as guiding principles, providing a solid framework for understanding how modern-day users interact with digital products.

Data Visualization 74

Data Visualization UX Research Software Feedback Software 74

UX Planet

JANUARY 23, 2024

Let’s start, Google Analytics 4 is a powerful web analytics service that provides valuable insights into user behavior, engagement, website conversion, and much more. Let’s start, Google Analytics 4 is a powerful web analytics service that provides valuable insights into user behavior, engagement, website conversion, and much more.

Data Visualization 81

Data Visualization Analytic Tools User Testing UX 81

People-First Product Leadership

MARCH 4, 2024

I conducted an event titled “ Top 5 Skills to Stand Out as a Senior PM in a Hybrid World” for Reforge on Tuesday, 27 February 2024. How do you navigate an organization that is limiting the growth of the product org? I feel limited in my growth as there is not upward opportunity as a Senior Product Manager.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. An efficient and effective design with users’ needs at the center stage encourages product engagement and reduces churn. You can also use social proof to reassure users. What is SaaS UX design?

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Intercom, Inc.

JANUARY 14, 2019

We’re a team of lifelong learners, always gathering the perspectives of others to help inform the way we go about our daily work. We asked five Intercomrades to tell us about a book they have read that has had an impact on them. sharing, streaming), while others (remixing, questioning, becoming) skew a bit more abstract and conceptual.

Books 150

Books Technical Review Marketing User Testing 150

The Product Coalition

FEBRUARY 5, 2021

An unconventional view of what it takes to be a Product Leader Photo by Porapak Apichodilok from Pexels *Note: this is a revised and updated version of a guest blog I did for Department of Product, titled: ‘Unconventional advice for transitioning to Head of Product’ ?—?check check it out! How do I build alignment?

Leadership 154

Leadership Technical Advisors Product Research Weak Development Team 154

Userpilot

DECEMBER 21, 2023

AI is a big talking point, making waves in many different industries. One of the best ways of keeping up to date with the rapidly growing subject is by listening to AI podcasts. The podcast’s range is impressive, covering everything from advanced machine learning concepts to more general interest subjects. Podcast.ai

Research Software 104

Research Software Artificial Inteligence Technical Review Technology 104

UX Planet

MARCH 7, 2024

More than just a support function, DesignOps is about enabling your design team to deliver their best work efficiently and effectively. The Hidden Costs of Design Ops For In-House Design Teams Building an in-house design team presents a unique set of challenges, many of which revolve around the efficient operation of Design Ops.

Feedback Software 52

Feedback Software Research Software Customer Experience Customer Feedback 52

The Product Coalition

DECEMBER 22, 2021

Add value to your team whilst getting to grips with software concepts If you’re coming to product management from a non-engineering background, there’ll be times during the first few months where you’ll feel lost. This allowed the team to be more tactical in how they built things. And most PMs I know had similar experiences.

Engineering 112

Engineering User Friction Product Research Product Management 112

Product Innovation Educators

JUNE 21, 2021

Pipeline, Process, and Practice for Product Managers. This is the Product Mastery Now podcast. For seven years it was called The Everyday Innovator, but I recently changed the name to better reflect our mission, which is to help you become a Product Master, creating products customers love. 6:50] Pipeline.

Development 95

Development Customer Experience Differentiation Events 95

Intercom, Inc.

FEBRUARY 1, 2022

Here are five ways that you can get started. . As people become more digitally savvy (not to mention having been socially restricted), their desire for humanized online experiences have increased. . From trust comes loyalty and this is more likely to form from personalized interactions than generic responses.

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

UX Planet

DECEMBER 15, 2023

What makes you stand out in the interview process? The story of how I got hired in less than 24 hours by a digital design agency Upon completing my three-month tech boot camp at General Assembly, I actively shared content on LinkedIn and persistently reached out to recruiters and hiring managers in pursuit of a job opportunity.

Positioning 52

Positioning Feedback Software Research Software User Testing 52

Product Innovation Educators

JANUARY 17, 2022

Lessons from disrupting the insurance industry – for product managers. Today we are talking about creating disruptive products that challenge existing industries. Disruption occurs when we think of how a problem can be solved in a completely different way. Summary of some concepts discussed for product managers. [2:01]

Feedback Software 97

Feedback Software Data Visualization Customer Feedback Customer Experience 97