A Guide to Customer Retention: Importance, Strategies & Metrics
Userpilot
MAY 2, 2024
You will also learn how to build a retention strategy, what metrics to track, and 10 bulletproof retention tactics for SaaS companies. An omnichannel engagement strategy ensures consistency across all customer touchpoints for a seamless brand experience. How to create a customer retention strategy? Let’s dive right in!
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