The Product Coalition

MARCH 17, 2020

For others, a successful launch means starting with a customer base of at least 100 users. As things shift from inner workings and move towards communication with customers, the main challenge for product managers becomes differentiating between routine daily tasks that move things forward and the ones that are hindering the project.

Onboarding KPIs 113

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 113

Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. We created multi-disciplinary teams that own specific business KPIs, together with their internal users. At Zalando, we changed this. How did we go about this?

Reporting Tools 152

Reporting Tools Systems Review Enterprise Technical Review 152

The Product Coalition

MARCH 15, 2023

To get your onboarding process right, you need to monitor performance and adjust parts of the process to give your users a better experience. Below are some key aspects of the fintech app onboarding process, including 12 KPIs to identify product and feature improvement opportunities.

Onboarding KPIs 158

Onboarding KPIs Analytic Tools Research Software Data Visualization 158

The Product Coalition

JANUARY 5, 2021

You can sign up here for our weekly ‘Food of Agile Thought newsletter’ and join 29k other subscribers. ?? Join us on February 3, 2021: Hands-on Agile #29: Scrum Guide 2020?—?Reloaded. These should allow an interviewer to deep dive into candidates’ understanding of Scrum and their agile mindset. probably more valuable?—?product

Product Research 140

Product Research Technical Advisors Customer Experience User Testing 140

Mind the Product

DECEMBER 13, 2016

As head of product management at UncommonGoods, I have used the wish list redesign and its success to demonstrate the value of customer feedback, data analysis, and iterative development. Finding a Gold Nugget in a Customer Interview. Once there, we found a surprisingly deep user base with a common friction point.

User Testing 70

User Testing Customer Feedback Customer Experience KPI 70

Userpilot

JUNE 28, 2024

TL;DR Self-service analytics is a business intelligence (BI) approach that empowers users to access, analyze, and interpret data without relying on IT or data teams. Difficulties driving cross-departmental user adoption. Collecting feedback and iterating on your self-serve analytics system. Let’s get started!

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

The Product Coalition

OCTOBER 23, 2023

When one might be better-suited than another, and how to use them together for maximum long-term success Confused about Strategy, OKRs, & KPIs? As part of a large-scale Agile Transformation supported by one of the major global consultancies, I was coaching one particular program leader in OKRs.

Strategy 142

Strategy Customer Experience KPI Data Visualization 142

ProductPlan

AUGUST 7, 2020

Flash forward fifteen years later, and I’m the Director of Product Management at HG Insights. Though I had no idea what I was doing, before I knew it, I interviewed external customers, internal stakeholders, and various customer-facing teams to understand the problem better. Strong understanding of the business (and market).

Engineering 111

Engineering Leadership Customer Experience Feedback Software 111

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. We see this day in and day out, across customers in Europe and in North America, where designers are under pressure to deliver designs in rapid Agile Sprint cycles.

User Testing 91

User Testing Product Research UX Data Visualization 91

Amplitude

JANUARY 23, 2018

On solving customer’s problems… Good product teams are customer obsessed. They interact with their customers directly to get first hand feedback. They bring the voice of the user right into the heart of decision-making at every stage of the process. are experts on the customer.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Product Club

JUNE 10, 2017

Across the globe, companies are investing in Agile transformations primarily for two reasons — to increase speed, and improve the quality of their technical product delivery. We’ve all been sold “Agile” for over 10 years, told to treat “waterfall” as a curse word to be uttered with disgust in boardrooms. PRODUCT IMPACT.

Agile 54

Agile Customer Experience User Testing KPI 54

Amir Rozenberg

JANUARY 24, 2018

This all plays into the shift left movement that delivers insight – earlier and easier. What new insights can I gain earlier? duration ) > KPI; case VS_AVG : System. duration ) > KPI; case VS_AVG : System. Expert Tip: (How can developers get immediate actionable insight to optimize the page performance?

Customer Experience 75

Customer Experience Product Research Data Visualization User Testing 75

Indicative

SEPTEMBER 19, 2018

Now, Indicative customers who use Snowplow will have the power to analyze their business data in real time. Snowplow’s open-source software already allows companies to collect rich and detailed event-based data about their customer journey. Sign up now for fast and free insights. Efficiently share KPIs across your company.

Data Visualization 86

Data Visualization Customer Experience Dashboard Analytic Tools 86

Revulytics

SEPTEMBER 18, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Mixpanel

JUNE 10, 2020

No matter the industry, product experimentation should always be done with your customers top of mind. Instead, we promote a practice of asking questions with the goal of gleaning knowledge and insight—not to dismantle someone’s point of view—and encourage thinking aloud to pressure-test logic, and validate hypotheses.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Userzoom

DECEMBER 20, 2017

We also launched our automated IntelliZoom participant sourcing engine that allows our customers reach 120+ million participants. 2) Measuring KPIs and conducting Competitive Benchmarks to demonstrate strategic value. Agile, Agile & even more Agile. Enterprise applications with consumer grade user experiences.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Userzoom

DECEMBER 11, 2019

They’ll need to dig deeper and engage with customers and users by implementing a multi-method approach that includes both quantitative and qualitative insights : Customer opinions, attitudes and behavior. A great CX starts with great XD (experience design), and great design requires user research.

Data Visualization 92

Data Visualization User Testing Research Software UX 92

ProductPlan

FEBRUARY 15, 2022

A strong product operations worker must know the product well, which demands deep curiosity and insight. Product managers face a firehose of customer data. And there are increasing calls for customer obsession and direct contact with customers. Good perspective-taking skills are also necessary.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

The Product Coalition

SEPTEMBER 14, 2020

Understand the real impact of change- In an organization where many teams are taking on various initiatives to effect a KPI, it is very hard to attribute the exact impact of each change. Experimentation allows them to optimize the UI based on how large numbers of customers interact with the feature. ?

User Testing 97

User Testing Product Research Data Visualization Customer Experience 97

ProductPlan

MAY 2, 2022

Most importantly, it seeks an essential alignment within an organization to develop a product that delivers the most significant value to customers. “A Specifically, a product operating model centers the product in all functions and operations to deliver the greatest value to customers via a product offering. Product-Centric).

Customer Experience 52

Customer Experience KPI Customer Feedback Agile 52

The Product Coalition

MAY 12, 2020

Problems such as predicting if a customer will contact a customer support agent, or finding the right dress to recommend can be simulated in this environment, and can be a good indicator of the future performance of the system in real life. If a 10% offline increase in a KPI only translates to a 0.1%

Artificial Inteligence 86

Artificial Inteligence Research Software User Testing Data Visualization 86

The Product Coalition

MARCH 15, 2020

represent speed and agility. Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 86

Data Visualization Analytic Tools Product Research Customer Experience 86

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your audience has extremely high expectations and you’ve got more than a million other apps competing for your users’ time and attention. As many as 69% reported being responsible for organizing customer interviews?—?an

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Modus Create

JULY 8, 2022

In addition, organizations that employ a CMS to deliver customized or remote controlled web/desktop/mobile experience can truly maximize the value proposition of this flexible framework. However, tightly-focused products that serve one or two features to a limited number of users should probably not endeavor the transition to micro frontends.

Technical Review 73

Technical Review Feedback Software Reporting Tools Onboarding KPIs 73

Amir Rozenberg

JANUARY 24, 2018

This all plays into the shift left movement that delivers insight – earlier and easier. What new insights can I gain earlier? duration ) > KPI; case VS_AVG : System. duration ) > KPI; case VS_AVG : System. Expert Tip: (How can developers get immediate actionable insight to optimize the page performance?

Customer Experience 48

Customer Experience Product Research Data Visualization User Testing 48

ProductPlan

APRIL 7, 2022

Furthermore, it seeks an essential alignment within an organization to develop a product that delivers the greatest value to customers. “A The model helps product teams deliver the greatest value to customers via a product offering. Why a Product Operating Model Is Customer-Centric (vs. Product-Centric).

KPI 40

KPI Customer Feedback Customer Experience Agile 40

Birst BI

MAY 14, 2019

Therefore, struggling to unify these teams to maintain trusted Key Performance Indicators (KPIs) enterprise wide, is still an ongoing challenge. To overcome these analytic silos, Birst continues its investment in a “networked” BI model by connecting IT and user-driven services for data preparation, visualization and the sharing of insights.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

Hutwork

MARCH 9, 2018

Agile Died While You Were Doing Your Standup. Mind the Product says it’s time to take the good things you learned from agile and adapt them to the ever-evolving product management needs of the future. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. 6 I hate MVPs.

Article 82

Article Feedback Software Research Software User Testing 82

Modus Create

MAY 20, 2020

1 – Agility (not Agile). Agility is the way of being agile. Also agile is a common noun, not a proper noun. Being agile means to continuously evaluate the situation, look for threats before they arise. Don’t look at that as an on-the-shelf solution, everything here is a draft. 5 – Data, but…. …

Framework 76

Framework Data Visualization Agile Customer Experience 76

The Product Coalition

OCTOBER 5, 2021

We believe that Agile software development practices are some of the best at helping reduce waste and support great product development. Another problem can arise from bonus schemes and KPI programs that financially reward people for achieving goals that are not aligned to their product work.

Weak Development Team 190

Weak Development Team Reporting Tools Research Software Feedback Software 190