article thumbnail

My 2021 Book Recommendations

The Product Coalition

This year I developed a new reading approach, in which I read several books in parallel, usually from different topics. It is an exercise in centralized power used to overcome the natural workings of a system. This book changed the way I listen to people. This book changed how I listen to my partner, kids, and co-workers.

Books 118
article thumbnail

Step-by-Step Guide to Building a Review Funnel in SaaS

Userpilot

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

article thumbnail

Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

How to create customer feedback systems to gain insights into user needs ? This is the key question we discuss in the article, so if you’re after the answer, you’re in the right place! TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights.

article thumbnail

How We Create Design Systems and Why They Are Valuable

UX Studio: Product Management

To achieve this, they have to produce a design system where they can maintain different appearances and consistency in functionality and behavior. At UX studio, we are aware of the importance of design systems. Read this article and check it out. Why to Build a Design System Having a design system helps to ensure consistency.

article thumbnail

The 4 most recent product design books every designer should read

Imaginary Cloud - Design

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. It is not that those books are bad. Those books were an important step forward. And yes, these books were updated and re-edited, but their core remains pretty much the same). Why is that?

Books 138
article thumbnail

The Power of Agreements Beyond Roles: Building a Culture of Collaboration and Organizational…

The Product Coalition

According to an article by McKinsey & Company , the future of work post-COVID-19 brought significant challenges in clearly defining employee roles. A few years ago, the company faced significant challenges due to role overlap. A classic example is the Run book. It would be a dream, right? Surprising, isn’t it?