Intercom, Inc.

JUNE 1, 2018

About 50 percent of my time was spent communicating with potential users, whether that was asking them to try Intercom over email, meeting them at conferences, responding to them in blog comments or talking to them on Hacker News. So I was the person responsible for writing the blog, meeting people at conferences, speaking onstage, etc.

Startups 201

Startups Feedback Software Marketing Strategy 201

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 129

Reporting Tools Feedback Software Agile User Testing 129

Userpilot

SEPTEMBER 14, 2023

This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. or ‘What do you dislike about the solutions you’ve already tried?’

Product Research 103

Product Research Customer Feedback Data Visualization User Testing 103

Userpilot

JULY 13, 2022

In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Userpilot publishes well-researched and in-depth articles on all aspects of product management including product growth, retention, and adoption. SaaS Product Adoption: The Ultimate Guide.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

The Product Coalition

JUNE 14, 2022

Image created by alconost.com Localization helps your product grow and develop. Their typical client is a medium-sized IT company, with a product such as a mobile app. When the company decides to start selling that product in a new market, it brings in investment for further development, and starts looking for localization services.

Feedback Software 122

Feedback Software User Testing Systems Review Technical Review 122

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. How to Write Copy for Your Software Company 1. Find out more about BoS Get details about our next conference, subscribe to our newsletter, and watch more of the great BoS Talks you hear so much about. Next Conference: BoS Europe, 25-26 March 2024, Cambridge UK 2.

Software Review 59

Software Review Research Software Feedback Software User Testing 59

Userpilot

SEPTEMBER 14, 2022

In this article, we included the best tips and advice for product marketing managers (PMMs) on how to launch a product, along with various tips that can help your process go smoothly. Product marketing is responsible for market research, product development, branding, advertising, and pricing. Product Development. Advertising.

Feedback Software 98

Feedback Software Product Research Research Software Product Marketing 98

Userpilot

JULY 31, 2023

Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. In this article, we will cover the key responsibilities of PMMs, as well as discuss the skills needed to succeed in this role. They work at the intersection of development, marketing, and sales.

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

The Product Guy

MAY 21, 2020

The lesson I learned that there is much more in developing your personal professional network than they cover. At this point, I’ve heard about meetups and conferences, thus I’ve decided to try them. I’ve been visiting my sister in Boston in October 2016 and saw a volunteering opportunity at the Machine Learning conference.

Product Management 187

Product Management Product Manager Management Management 187

Product Talk

OCTOBER 9, 2019

Last month, I spoke at the Business of Software (BoS) conference in Boston. A big thank you to Rich Mironov who referred me to BoS organizer Mark Littlewood, and to Jeff Merrell , my co-instructor at Northwestern , who helped me develop many of these ideas. We need to teach managers how to give better feedback.

Feedback Software 246

Feedback Software Research Software User Testing Customer Feedback 246

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. How to Use Product Feedback to Boost Customer Experience. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

People-First Product Leadership

MARCH 10, 2024

While many articles highlight its importance, the journey to developing it often seems shrouded in mystery. Subscribe now How do you develop product sense? At each stage of the product development lifecycle there is an opportunity to increase your product sense. I was recently asked, how do you grow product sense?

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

Gainsight

APRIL 12, 2023

This article was originally published on SaaStr “I never make the same mistake twice. But I should have looked more carefully at leading indicators and had a clear system to evaluate if we were on track or not. And if you didn’t invest proactively in systems like CPQ early, you create a byzantine mess that’s impossible to scale.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. Moreover, we answer the following critical questions in the article: What can design agencies in New York do for you? . However, with over five billion search results on the topic, finding a reliable design company is challenging. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

UX Planet

FEBRUARY 25, 2024

I’m an online course hoarder, and while I took a lot of advanced design courses in the past, I’m always ready to learn some new tricks and tips from beginner-level courses (and naturally, there are always new tools and features to learn). Additionally, I mention two courses from related fields: social psychology and visual thinking.

UX 96

UX User Testing Customer Experience Banking 96

The Product Coalition

JUNE 14, 2020

Prototypes and Minimum Viable Products (MVP) are a critical part of product development. Sure, you could dive right in, spend months developing an expensive product with all the bells and whistles. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch.

User Testing 104

User Testing Feedback Software Customer Experience Data Visualization 104

The Product Coalition

MAY 27, 2020

Christiaan Verwijs Barry Overeem Do you want to get future articles in your inbox? He sold solutions, I developed them. It resonated strongly with my beliefs about personal autonomy and all my prior training as a psychologist.” “ Barry : Failed software development projects. This wasn’t a success.

Agile 78

Agile Feedback Software Research Software User Testing 78

Mind the Product

JUNE 16, 2020

In the years since he’s put a lot of thought into the development of his practice and has spoken [.]. In the years since he’s put a lot of thought into the development of his practice and has spoken about it at a number of conferences. Shaun’s article, Want To Be A Product Manager? Suggest them here.

Product Research 101

Product Research Feedback Software Technical Review Startups 101

Usersnap

MARCH 16, 2020

Beta testing and User acceptance testing (UAT) are two of the most common types of tests to validate your development before launching your SaaS product or website. “Do In this article, you’ll read about the different use cases of the two and get guidance on setting up these testing processes and their environments. you may ask.

User Testing 59

User Testing Product Research Feedback Software Testing 59

Gainsight

MAY 23, 2023

This article was written by Phil Wainewright and originally published in Diginomica. This aligns with the vendor’s view of Customer Success, particularly among its largely SaaS customer base, as something that should permeate across the enterprise. It’s not just a team.

Enterprise 59

Enterprise User Testing Customer Experience Customer Feedback 59

The Product Manager Coach Blog

SEPTEMBER 5, 2023

In this article, we’ll delve deep into the importance of networking for product managers, drawing upon years of experience and insights from industry leaders. Every connection you make is a potential solution to a problem you haven’t encountered yet. Engage on Social Platforms: Platforms like LinkedIn can be powerful tools.

Research Software 52

Research Software Feedback Software User Testing Product Management 52

Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. It breaks down the causes of low participation and gives you simple solutions for addressing them.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

The Product Coalition

SEPTEMBER 29, 2022

Product managers who are leaving or changing positions may have already been broken down by their product, in the sense that they developed minor myopia. The weight of life — developers, customers, markets, organizational politics— whatever, has taken the edge off of their initial spark. Developers. Is there a tool?

Product Research 126

Product Research Product Management Product Manager Data Visualization 126

Mind the Product

JANUARY 7, 2019

Like product development, creating a talk is a highly iterative process that depends on feedback loops and metrics. You can explore ideas via tweets, Medium articles, LinkedIn posts, and the like to see what resonates. Tools/frameworks/models, and. Tools, Frameworks, and Models. 2) The solution.

Product Research 123

Product Research Data Visualization Feedback Software User Testing 123

UserVoice

JULY 31, 2017

In This Article: Why Gather Product Feedback During New Customer Onboarding? 5 Easy Ways To Collect Feedback During Onboarding. The TL; Why Gather Product Feedback During New Customer Onboarding? 5 Easy Ways to Get Feedback from New Users. are asking about to see if your solution is meeting their specific needs.

Customer Feedback 177

Customer Feedback Data Visualization User Testing Customer Experience 177

Gainsight

JULY 7, 2021

I can pretty vividly remember the first Pulse conference I attended back in 2013. Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. Pulse 2020 – Back to Moscone (Or So We Thought).

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. These books will help you develop the skills that lie under the surface to help you become a more well-rounded product manager and leader.

Books 80

Books Blog Feedback Software User Testing 80

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. Most product teams are starting to integrate discovery practices into their product development process. Last May, I spoke at the Front conference in Salt Lake City. Articles: Customer Interviews.

Product Research 216

Product Research User Testing Data Visualization Research Software 216

The Product Coalition

JULY 28, 2020

Do you want to get this article in your inbox? All of my Professional Scrum training classes are now live virtual training classes with excellent feedback from the students. Make sure that all practitioners meet at least once a quarter in person for a day-long mini-conference, if possible. How to Become an Agile Organization?—?When

Agile 78

Agile Reporting Tools Feedback Software Download 78

Product Talk

JANUARY 8, 2020

Over the past six years, I’ve developed and honed my Continuous Discovery Habits curriculum by reading and writing about the best research on problem-solving , decision-making , and critical thinking. a product manager, a designer, and a software engineer with shared responsibility for a product). Get notified of new articles here.

Product Research 139

Product Research Workshop Books Events 139

ProductPlan

JUNE 5, 2020

Books, podcasts, conferences, and in-house mentorships are all great channels for building your product management knowledge and expertise. The course covers basics like assessing target opportunities, building software products, and how to launch a great product.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

Userpilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? This article answers that and more. Customer acquisition funnel stages in SaaS are Awareness, Consideration, Evaluation, Conversion. What is the purpose of customer acquisition in SaaS? Book a demo now to learn more.

Research Software 110

Research Software Feedback Software Analytic Tools User Testing 110

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. Adding this business value develops trust, and that trust directly affects your bottom line. My background, as you outlined, started as a developer. Know your user.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

The Product Coalition

JANUARY 10, 2019

Team structure, work patterns, timing, tool deployment… They are holistic in the way they seek to address your overall operations. One of the ways this is done is by aligning development with user needs. What is more, how can we streamline the whole product development process along with product discovery, process, and growth?

Framework 60

Framework Research Software User Testing Feedback Software 60

Business of Software Conference

JANUARY 28, 2019

Paul Kenny is no stranger to the Business of Software Conference stage. A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. Paul Kenny, Founder, OceanLearning. Upcoming Events.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Johanna Rothman

OCTOBER 30, 2020

The first occurred at a conference, using an article I wrote. Soon after I published Manage Your Project Portfolio , I wrote an article, Project Portfolio Decisions–Decisions For Now. That article has an image that shows how the work flows through the portfolio. A few years ago, I was in Europe at a conference.

Information 108

Information Consulting Agile Books 108