The Secret PM Handbook

AUGUST 17, 2018

(This is the third article in my Persuasion Tips series.). In a recent presentation I was demoing the latest version of a new product that was still in development. Because I’d practiced my demo (another key persuasion tip – practice!), Pre-handling objections” is about showing empathy for your audience.

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Roman Pichler

JANUARY 8, 2019

A great way to answer this question is to create a Strategy Canvas, as I describe in my article “ Make Your Product Stand Out with the Strategy Canvas “ Additionally, give the development team members the opportunity to carry out some technology exploration to ensure that the redeveloped product will be built in the right way.

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Intercom, Inc.

NOVEMBER 17, 2021

Writing a clear, timely, and empathetic message to your customers is a very sought-after craft. For the past 25 years, she’s been helping people and businesses draft their own style guides and write better emails, chats, and social media messages to improve both communication and the customer experience. Say it like you mean it.

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Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

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Userpilot

NOVEMBER 21, 2023

Technically not, but it helps a lot to have one, and you will find out why from this article! Develop a product that meets customer needs and expectations. Train the customer support team on the product and give them time to develop support resources. To evaluate your in-app messages, use flow analytics.

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Product launches User Testing Product Research Analytic Tools 84

Userpilot

SEPTEMBER 22, 2023

Looking for an effective In-app messaging tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your In-app messaging needs. Looking for A Better Alternative for In-app messaging?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

UX Planet

JANUARY 22, 2024

In this article, I want to show you an AI prompt that you can use to generate many ideas for the product you work on so you will never have a design block. The goal is to give you an advantage, not a final solution In many design projects, designers must finish the design quickly and deliver it to developers.

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Product Talk

JANUARY 24, 2024

Tips for success with Craigslist Ultimately, Ellen was able to find enough people to participate in focus groups from her Craigslist post, so she thinks it’s worth investigating as an option. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

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Research Software Feedback Software User Testing Customer Experience 209

Userpilot

JUNE 29, 2022

Throughout this article, we will discuss the what, why, and how of storytelling. In addition, we’ll look at six tips to help you create a compelling product story. As part of the development process, product stories are derived from the user stories and product roadmaps created by the product manager.

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Product Talk

AUGUST 16, 2023

And she’s also always happy to coach the members of the Product Talk team in how to develop our own continuous discovery skills, too. While Welena’s role at Product Talk is not strictly as a product manager, that doesn’t stop her from developing and practicing her continuous discovery skills. You can submit your story here. .

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UX Studio

APRIL 11, 2024

For example, in order to develop a new feature in a larger, mature organization, designers need to be aware of development and potential legal constraints to start with. We tried testing some of these at different times and with different prompts, but we kept getting an error message straight away.

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The Product Coalition

MAY 13, 2020

The main thing you need to do to stay relevant in the world of retail is to develop new products regularly. Selling consumers the same old thing will get boring after a while, which is why developing and promoting new items is crucial. Below are some tips on devising a great product launch email marketing campaign.

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Userpilot

MARCH 25, 2024

Our article: Explains different SaaS valuation methods. Let me explain: In SaaS, you pour lots of cash into product development upfront. Let’s wrap up the article with ideas on how to increase your SaaS company value legitimately and without artificially overinflating its valuation. Covers common valuation mistakes.

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UX Studio

SEPTEMBER 6, 2023

Now, in this article, we’re sharing with you the tips we collected during years of hard work. By keeping these tips in mind, you’ll be ahead of the game when cooking up your next research plan. In the next part of our article, we will share our tips on how to prepare for researching this group.

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Userpilot

OCTOBER 1, 2022

As you develop your product and achieve product-market fit , you must consider the technology adoption curve , which divides users into five segments: innovators, early adopters, early majority, late majority, and laggards. As already mentioned at the beginning of the article, adoption results in retention. Software adoption curve.

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Userpilot

DECEMBER 6, 2022

This article will show you practical tips you can start implementing today. The message will most likely get to them when they’re in work mode, so you don’t want to waste time beating around the bush. You can send automated thank you messages after users complete the primary survey or give them a small gift.

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Userpilot

APRIL 12, 2023

These are the key questions that we cover in this article. Onboarding checklists and in-app messages will help you onboard your users and help them develop the right level of competence. You can then implement it with in-app messages , checklists, interactive walkthroughs , and a resource center. How do you create one?

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Analytic Tools Feedback Software User Testing Customer Feedback 98

UX Planet

DECEMBER 26, 2023

It also does not mean you can’t draw ideas and inspiration for your project by reading articles, brand stories, or tweets. ? See volume 6 — September Pro tip: use the cmd + f to find the inspiration you need faster. There’s a fine line between boring and messy; inside that line, there’s “I get the message, cool”. Check it out.

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The Product Coalition

FEBRUARY 25, 2024

This article delves into why active listening is an indispensable tool in your product management arsenal and how it can profoundly influence your approach to user engagement, team collaboration, and product development. Bonus Tip : Don’t forget the body language! Why Active Listening is Your Product Superpower?

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Product Innovation Educators

MAY 15, 2023

It can provide growth, help clarify messaging that resonates with your ideal customer, and provide co-creation opportunities. 14:26] What are some practical tips for making a community happen? It’s a lot easier to write an article than it is to influence people’s behaviors to create something themselves.

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Branding User Testing Customer Experience Customer Feedback 95

Userpilot

MARCH 23, 2023

By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. Let’s take a look at some reasons why customers churn and some actionable tips for churn reduction. Then, create a marketing message that speaks your audience’s language.

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Feedback Software Research Software User Testing Customer Experience 91

Userpilot

MARCH 7, 2022

Onboarding customers is crucial to developing a long-term relationship with them and ensuring their loyalty to the business. In this article we’ll look over eight tips on how you can improve onboarding and boost engagement. However, it should only be the beginning. 3 – Collect use-case specific data. Wrapping it up.

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Onboarding KPIs Customer Experience Customer Feedback User Testing 88

ProductPlan

OCTOBER 6, 2022

A blank page, much like the one I’m using to write this article, used to scare me. So if you are looking to launch a new product or feature, you are prepared with some tips to reduce that blank page anxiety. Bonus Tip: When a customer shows up late to a meeting (happens all the time, right?) A new product can feel the same way.

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Product Research User Testing Research Software Feedback Software 88

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. You can tell customers are developing a positive relationship with your product when they become active users. Pro tip: try offering personalized client onboarding to reduce churn.

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Dear Strategy

SEPTEMBER 15, 2021

In the past, every podcast episode was supported by its own separately written article. And although the articles related back to their corresponding podcast episodes, they were also designed to be used as a stand-alone resource – meaning that the blog followed the podcast, but certainly did not rely upon it.

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Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. Influencer review sites are what we’re going to focus on in this article. Here are some tips to ensure you start the relationship on the right foot.

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People-First Product Leadership

MAY 14, 2023

The rest of today’s articles continue the theme of stressing less, so you can achieve more. Because it is recognizable, we often have developed coping mechanisms. Fortunately the article also provides some ways to manage microstress levels. NOBL has a catchier way of conveying this message - make noise, not make do.

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Customer Experience User Friction Events Article 52

Userpilot

MARCH 9, 2023

In this article, we’ll discuss customer attrition in depth and discuss the strategies you can use to reduce churn and increase customer retention and loyalty. Segment customers based on their JBTDs and personalize the onboarding experience A welcome screen is not just useful for greeting customers with a warm message.

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User Testing Customer Experience Feedback Software Customer Feedback 94

Userpilot

FEBRUARY 4, 2023

In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. You can develop and execute strategic initiatives with the OKR framework. Tooltips provide customers with a quick and easy-to-understand visual prompt in the form of a small pop-up message.

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Feedback Software Analytic Tools Research Software Product Research 89

Userpilot

JUNE 27, 2022

What is developer marketing, and what is the point of it? As the name suggests, developer marketing is marketing to developers. In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. What is developer marketing?

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Weak Development Team Development Marketing User Testing 52

Alchemer Mobile

DECEMBER 22, 2020

Another major news outlet we work with suggests topics to follow, articles to read, and more based on certain pages visited or articles read. PRO TIP: Use gratitude as an opportunity to follow-up with customers and ask for feedback. Again, this makes it more personal and less transactional.

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Feedback Software User Testing Reporting Tools Data Visualization 245

Pragmatic Marketing

NOVEMBER 21, 2018

This article is based on information provided in our webinar, Customer Validation for Product Managers , with Centercode CEO Luke Freiler. This article originally appeared on Centercode.com. As product managers ourselves, we’ve come up with our six best Beta Testing tips for saving time while increasing the value of your efforts.

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User Testing Product Research Customer Experience Data Visualization 70

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. This means non-technical team members can build interactive product experiences without further installing any scripts or waiting for developer help.

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Analytic Tools Feedback Software Software Review Systems Review 78

Modus Create

AUGUST 16, 2021

For longer, more complex presentations, a proper dry run with a mock audience helps fix timing issues or unclear messaging. Tailoring your messaging to your audience’s attitudes and needs will help you be more persuasive. . Message your points on their terms, not on yours. Try to anticipate your audience’s response.

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Presentation User Testing Feedback Software Customer Feedback 98

Userpilot

DECEMBER 15, 2022

And for many reasons—which we’re going to cover in this article. Popup tips trigger with a bigger, longer textbox (usually more intrusive) at different times. Popup tips trigger with a bigger, longer textbox (usually more intrusive) at different times. Tooltips vs. popup tips. Drive feature discovery and adoption.

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Research Software User Testing Embedded Analytics Customer Experience 95

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Read more about this approach in Intercom’s great article.) We can always do something more.

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Intercom, Inc.

JULY 17, 2019

Your articles also turn novice users into knowledgeable pros who feel confident continuing to use your product, even if they face new questions or challenges. Knowledge base best practices: 6 tips for customer success. Here are some practical tips based on our own experience and what we’ve observed elsewhere.

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User Testing Customer Feedback Customer Experience Product Research 245