Intercom, Inc.

DECEMBER 31, 2019

And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is…This shift moves us from brand promiscuity to brand loyalty.”. The decade ahead.

Artificial Inteligence 259

Artificial Inteligence Entertainment Messaging Customer Experience 259

Amplitude

OCTOBER 30, 2020

A large part of their success can be attributed to effective cross-functional data leadership. Patreon spends a lot of time thinking about a trifecta across all departments and functions: how they can build a better product that’s fueled by great marketing and a compelling brand and backed by a lot of their own finance.

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

The Product Coalition

AUGUST 6, 2023

Do we need to escalate any critical issues to company leadership? In almost every workplace I’ve worked in, when this symptom persists, leadership would have no choice but to respond with efforts designed to reduce the time spent in standups. Did you take note of user stories that may remain in the Sprint?

Research Software 135

Research Software Reporting Tools Product Research User Testing 135

UX Planet

FEBRUARY 19, 2024

When it relates to your design career you will be ask to not only sell or persuade people on your skills, your ideas and leadership. I’m a Designer in San Francisco & I do UI, UX, branding, animation, packaging and print. Xiaoxue Zhang , Uber Currently working at Uber, focusing on Machine Learning and Design System.

UX 96

UX Technical Review Customer Experience Weak Development Team 96

People-First Product Leadership

OCTOBER 22, 2023

Subscribe now The other AI, appreciative inquiry While artificial intelligence is seeping into the way we work and live, appreciative inquiry is a collaborative, strengths-based approach to introducing change in an organizations. The positive nature of appreciative inquiry resonated with me.

Artificial Inteligence 52

Artificial Inteligence Leadership Travel Positioning 52

Product Innovation Educators

AUGUST 1, 2022

You can see from his intersection of product and business leadership experiences that he is the perfect person to help us better understand creating product strategy. Even though Prime is a well-known brand, most customers didn’t realize there are over 30 benefits beyond two-day shipping and videos. 2:31] What is strategy?

Product Strategy 105

Product Strategy Strategy Onboarding KPIs User Testing 105

BrainStation Product Management

MAY 22, 2020

Scrapping the Roadmap: Navigating Products Through Change , the latest in BrainStation’s Thought Leadership Series, took place yesterday and the panel discussion again attracted thousands of professionals around the world. Brands Have to Be Able to Change Mindset. Here are some of the key takeaways from the panel discussion.

Events 88

Events User Testing Artificial Inteligence Product Research 88

Intercom, Inc.

FEBRUARY 28, 2018

Previously Paul was the global head of brand design at Facebook, led product teams at Facebook, and worked in UX at Google, where he worked on Gmail, YouTube and mobile. Paul needs no introduction for most of you reading this. His vision and passion have been the catalyst for much of what Intercom is today. Interested?

Research Software 195

Research Software CTO User Testing Analytic Tools 195

Roy Madden

FEBRUARY 15, 2022

David Ortiz is the Chief Information Security Officer (CISO) of Church & Dwight, the company behind brands like ARM & HAMMER, Trojan, OxiClean, OraJel, and other products. With that information, he can inform leadership of the business implications. David can see trending vulnerabilities before CVSS scores are assigned.

Data Visualization 83

Data Visualization Customer Experience Artificial Inteligence Dashboard 83

Modus Create

JUNE 3, 2022

The acquisition adds advanced engineering skills in machine learning and data analytics to Modus Create’s existing product development and strategic advisory capabilities. The Tweag brand will continue to operate within the Modus Create platform. Leading Substantial Digital Change.

Software Engineering 52

Software Engineering Analytic Tools Research Software Engineering 52

The Product Guy

DECEMBER 15, 2019

Under her leadership, Vydia’s Product team has successfully launched a record number of robust features in 2019, elevating the company’s services in content supply chain, rights management, analytics, and payments. The Best Product Visionary. Harpal Singh. and Automata Robotics over the last decade. The Best Visionary Product.

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

Mind the Product

AUGUST 15, 2018

In mid-2017 Jaeger’s brand was purchased by Edinburgh Woollen Mill, and having worked with the business for two years it felt like the right time to move on. I started by asking simple questions to test the clarity, alignment and focus of the leadership team. So I thought about what got me out of bed in the morning.

Reporting Tools 73

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 73

Mironov Consulting

DECEMBER 31, 2019

For those of us who’ve stepped into the Head of Product role a dozen times or more, these are clear indications that senior product leadership is missing. Search firms bring us Engineering VPs, GMs, branding agency leads, agile coaches, sales execs… interesting folks who have never lead a product team or been a product manager.

Artificial Inteligence 52

Artificial Inteligence Finance Leadership B2B 52

Mind the Product

DECEMBER 12, 2017

Ripple , for example, is using blockchain technology to disrupt the global payments market and Babylon Health is using artificial intelligence to drive its consumer health proposition. Social Media and Brand Reputation. Customers complain and this can be especially damaging to our brand and reputation.

Data Visualization 131

Data Visualization Reporting Tools Analytic Tools User Testing 131

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. In January.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Mind the Product

DECEMBER 18, 2019

Does a product manager need to know about online marketing, brand building, understand a P&L statement, or machine learning algorithms? Management (C&S): Leadership : Influence, develop and guide the team towards strategic goals. Expert Analysis and Benchmarking. Mastery of web metrics and tools.

Weak Development Team 110

Weak Development Team Feedback Software Research Software Development 110

PMLesson's Ace the PM Interview

MAY 19, 2020

You'll get the chance to work on a variety of brands under the Verison Media umbrella including Yahoo Mail, Yahoo Finance, AOL, and TechCrunch. link] SalesForce The Salesforce APM program is a two year rotational experience that provides direct ownership of products and regular exposure to senior leadership.

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

The Product Coalition

JULY 21, 2020

Product Managers are a multidisciplinary bunch, with interests and specialities ranging from leadership to design, tech to marketing. Or want to learn how to use machine learning to color your lighting based on music mood? However, their leadership section, CEO Insider , is an absolute must-read for Product Managers.

Blog 78

Blog Data Visualization Product Management Product Manager 78

Roy Madden

SEPTEMBER 6, 2022

Tino Klaehne , LIH’s Director of Strategic Innovation and Intelligence, explains, “We have a thought leadership strategy. Our branding is neon green. Tino and the LIH team use Leo Concepts, a collection of machine learning models that continuously read millions of articles to analyze and tag key concepts in real-time.

Data Visualization 84

Data Visualization Research Software Reporting Tools Travel 84

Mind the Product

APRIL 13, 2017

We launched in 2015 and currently have around 25,000 users varying from journalists, writers, bloggers, designers, investors, startup founders, coffee experts, artificial intelligence enthusiasts, music lovers, and many others, sending out more than 2.5 million personal newsletters a month.

Customer Experience 121

Customer Experience User Testing Customer Feedback Feedback Software 121

Alchemer Mobile

OCTOBER 9, 2018

Panelists included: Daniel McCone, Digital Marketing & Innovation Manager at Dunkin’ Brands. So they provide their feedback all the time, whether it’s directly to us on the digital side, although I’ll present to our senior leadership team. Machine learning, AI. Christopher: Yeah.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

PMLesson's Ace the PM Interview

MAY 19, 2020

You'll get the chance to work on a variety of brands under the Verison Media umbrella including Yahoo Mail, Yahoo Finance, AOL, and TechCrunch. link] SalesForce The Salesforce APM program is a two year rotational experience that provides direct ownership of products and regular exposure to senior leadership.

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

Alchemer Mobile

APRIL 14, 2020

Get your cup of coffee ready and watch the full recording from our live panel discussion with product professionals from leading brands like Dropbox, Concur, and Stripe. So and it’s something that we needed leadership buy-in to do. You definitely have to have your leadership buy into this. Something different?

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

The Product Coalition

FEBRUARY 5, 2019

She wrote a book on Applied Artificial Intelligence, and tweets on all things connected to the sector. Ha leads the firm’s marketing, branding & network building efforts. Proven leadership in understanding markets and customer needs and delivering features to profitably meet those needs. Follow her on Twtiter.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

The Product Coalition

JANUARY 3, 2020

Do you need to know about online marketing, brand building, comprehend a P&L statement, understand machine learning algorithms? Knowledge of data visualization, mining and statistical inference Management (C&S): Leadership : Influence, develop and guide the team towards strategic goals. Product manager motto?

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

The Product Coalition

FEBRUARY 8, 2018

Combined with what we learned from writing Product Leadership the patterns are becoming increasingly obvious: Product teams around the world are all encountering the same handful of problems. Furthermore, at the product level, the customer’s behavior is often driven by brand loyalty or emotional investments in that product.

Research Software 60

Research Software Feedback Software Analytic Tools User Testing 60

Roman Pichler

MAY 1, 2019

We all have to earn a living and every business needs to find ways to monetise its product, be it by generating revenue directly or indirectly, increasing brand equity, reducing cost, or other means. Additionally, help the team become aware of algorithmic biases when using machine learning technology. Intentions.

Artificial Inteligence 244

Artificial Inteligence Travel Customer Experience Data Visualization 244

Roman Pichler

MAY 1, 2019

We all have to earn a living and every business needs to find ways to monetise its product, be it by generating revenue directly or indirectly, increasing brand equity, reducing cost, or other means. Additionally, help the team become aware of algorithmic biases when using machine learning technology. Intentions.

Artificial Inteligence 244

Artificial Inteligence Travel Customer Experience Data Visualization 244

Amplitude

APRIL 12, 2018

The way customers feel about the product is your new brand. So we see companies using data scientists to answer questions and sort of letting the data science team like build the machine learning algorithm the company needs, which is really their core job, right? So it’s kind of become the only real competitive advantage left.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

” The way customers feel about the product is your new brand. So we see companies using data scientists to answer questions and sort of letting the data science team like build the machine learning algorithm the company needs, which is really their core job, right? And while that’s great, like it doesn’t scale.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Intercom, Inc.

JULY 9, 2020

But then we also had a lot of brand campaigns, so that could be even offline things like we advertised on the Time Square, New York City with huge banners on Atlassian to just drive that brand forward. And that’s resulted in more direct visits from people, but also in more brand searches. We also did a lot of co-marketing.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

JULY 18, 2023

PMs collaborate closely with teams from across the organization, like the engineering team, and liaise with senior leadership. To succeed, PMs need a combination of skills , including basic technical knowledge , business acumen, communication and leadership skills, and customer empathy. Key roles in product teams.

Data Visualization 97

Data Visualization Product Research User Testing Onboarding KPIs 97

Intercom, Inc.

JULY 16, 2020

Under his leadership, Shopify Plus have grown to support 7,000 brands – including Kylie Cosmetics, Fashion Nova, Steve Madden, Staples and more – who process 11,000 checkouts per minute. In this week’s Scale episode, Loren outlines the sub-brand’s path to hypergrowth. Creating a sub-brand to move upmarket.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Userzoom

DECEMBER 11, 2019

While they recognize the need to invest in future technologies like artificial intelligence, they also recognize that fixing the fundamental issues that afflict current service and experience is essential to attract new customers, increase customer retention and drive brand loyalty.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Gainsight

MAY 18, 2023

According to the company, “Alteryx delivers easy end-to-end automation of data engineering, analytics, reporting, machine learning, and data science processes, enabling enterprises everywhere to democratize data analytics across their organizations for a broad range of use cases.” Your leadership is truly transformational, Mike!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Intercom, Inc.

JANUARY 10, 2019

And then you can get smarter with machine learning and stuff. One of the things we built last year was our Answer Bot , which answers simple questions if it feels like it knows the answer and is based on machine learning. Then you’ve got chatbots. Des: “If this, say that”, basically. Paul: Yeah, exactly.

User Testing 143

User Testing Banking Customer Experience Technical Review 143