Userpilot

MAY 17, 2025

AI, predictive analytics, and machine learning are helping apps feel more personal while taking some of the guesswork out of product decisions. In 2025, more companies are using artificial intelligence to improve product decisions and automate key parts of the user journey. Its also changing how teams build them.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Artificial Inteligence 90

The Product Coalition

JULY 21, 2022

Most importantly, big data and machine learning have paved the way for robotics automation and various software applications. Implementing advanced technologies are promoting successful businesses in their business operations such as Artificial Intelligence (AI), chatbots, and voice assistants.

Reporting Tools 167

Reporting Tools Artificial Inteligence Data Visualization Wireless 167

The Product Coalition

OCTOBER 20, 2023

Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. The marketing industry is not immune to this digital transformation, as prominent brands are beginning to take advantage of the opportunities it presents. How is AI used in marketing?

Data Visualization 144

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 144

UX Planet

MAY 27, 2025

For decades, banks competed through branch locations, branding and fee structures. The apps design, tone and overall feel should work in harmonytelling a clear, authentic story that reflects the brand and resonates with users values. Brand Authenticity Wins People can spot inauthenticity online from miles away.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends. What is AI for content creation?

Data Visualization 147

Data Visualization Artificial Inteligence Analytic Tools Research Software 147

Piyanka Jain

MAY 13, 2020

EY sends one set of branded matched-up work attire every month for $39.99/month If you could segment your prospect base, based on all their information post the style survey, you could customize your offer and message. Your messaging and promotional offer is working better for them than other segments. EverYoung (EY).

User Testing 195

User Testing Customer Experience Artificial Inteligence Messaging 195

The Product Coalition

MARCH 6, 2023

While testing different ad variations is essential to find the most effective designs and messaging, it can also be a time-consuming and expensive process. First, the message of the ad should be crystal clear and the design should be visually appealing & engaging. All these are important characteristics of an Ad creative.

Data Visualization 166

Data Visualization Advertising Artificial Inteligence User Testing 166

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

Userpilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Firebase – best platform for technical teams.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Product Management Unpacked

SEPTEMBER 24, 2021

When I interned there, I felt that I really needed to learn a little bit of that because my team was completely working on machine learning, AI, and the fast-paced side of things. So, I wanted to learn something along those lines as well.”. Rao’s contribution to CMU’s PayPal partnership. Some of them are super engaged.

Software Engineering 195

Software Engineering Analytic Tools Engineering Data Visualization 195

Alchemer Mobile

AUGUST 19, 2024

A customer-obsessed product manager aims to not only solve customer problems but also to delight and surprise customers, thereby transforming them into loyal advocates for your brand. Surveys (both in-app and over email ), ratings and reviews, and two-way messaging channels are all great methods for collecting customer feedback.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Intercom, Inc.

JUNE 19, 2018

Tristan received an automated transaction message: his credit card was just used at a convenience store 20 mins away! Forward thinking companies are starting to make service a part of their product, with messaging at the core. Messaging is the dominant app on mobile, driving consumer interest in this channel.

User Testing 216

User Testing Reporting Tools Research Software Customer Experience 216

Userpilot

NOVEMBER 8, 2022

Your customers are already enjoying the benefits of tech-driven engagement from other brands and will naturally expect the same from you. Read on to learn more about using technology to drive customer engagement and retention. In-app messaging: Allows for real-time customer communication. Artificial intelligence.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Customer Experience 98

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. Best AI writing tools for the content creation process: Userpilot’s onboarding AI writing assistant: use AI to generate engaging content for your in-app messaging prompts (modals, tooltips, etc.).

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Intercom, Inc.

JUNE 23, 2020

The two key changes are a shift to messenger-based support, and an investment in Bots and Messaging. Instead they are using Automation, Bots, and Proactive Messaging to deliver great experiences to all their customers at increasing scale. And they are shifting their work communication to messaging tools like Slack.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

Arkenea

MAY 5, 2025

Think personalized customer experience on Amazonwhere AI or Artificial Intelligence provides recommendations to the visitors based on their interests. Moreover, these interactions create a rich data pool for both machines and humans to learn and highlight points of friction (e.g. AI in eCommerce?Think

Artificial Inteligence 96

Artificial Inteligence Data Visualization Feedback Software User Testing 96

Intercom, Inc.

DECEMBER 6, 2022

My team is focused on building and aligning various channels of communication between customers and end users to enable faster resolution – mediums like messaging, email, video/voice, and social channels. Here, Pranava discusses our engineering principle “Make it feel personal”. Add elements of delight. Setting the right expectations.

Artificial Inteligence 129

Artificial Inteligence Feedback Software Data Visualization Customer Experience 129

Usersnap

APRIL 29, 2023

ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Chatbots are programs that let people converse and respond using natural language, based on the inputs they receive. You’ll be able to understand how chatGPT can be a great tool for product management.

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

Alchemer Mobile

APRIL 24, 2018

I think machine learning is trending and will continue to do so. Machine learning will allow mobile apps to deliver personalized experiences that users are looking for. Machine learning will allow mobile apps to deliver personalized experiences that users are looking for. Mobile brands and devices.

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Userpilot

SEPTEMBER 7, 2023

You should leverage customer data to trigger real-time communication, like personalizing your in-app messages and guides using segmentation. Adopting artificial intelligence and matching learning involves harnessing predictive analytics to prevent churn and using AI chatbots and messaging to improve user experiences.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Intercom, Inc.

OCTOBER 11, 2018

Today we’re launching Answer Bot , an intelligent bot that automatically and instantly resolves your customers’ most common questions. We believe that automation in the form of bots will make messaging as transformative as communication technologies like phones, email and websites. But it’s not the 1990s anymore.

Customer Experience 151

Customer Experience Artificial Inteligence Technology Messaging 151

UX Planet

MARCH 17, 2024

The concept utilizes artificial intelligence algorithms to automatically generate videos from text prompts. Natural Language Processing (NLP): Artificial Intelligence uses special algorithms to analyze and interpret your content, identifying key themes, concepts, and information.

Data Visualization 98

Data Visualization Analytic Tools Artificial Inteligence Generative AI 98

Userpilot

AUGUST 29, 2022

Customer sentiment is how your customers feel about your products, services, and or your brand in general. These are the emotions that your brand evokes, and they can be positive, negative, or neutral. Customer sentiment is a key performance indicator (KPI) that reveals how customers feel about a brand, product, or service.

Feedback Software 98

Feedback Software Customer Experience Customer Feedback Product Research 98

Mind the Product

APRIL 13, 2017

We launched in 2015 and currently have around 25,000 users varying from journalists, writers, bloggers, designers, investors, startup founders, coffee experts, artificial intelligence enthusiasts, music lovers, and many others, sending out more than 2.5 You can send direct messages to users, or even automatic emails.

Customer Experience 165

Customer Experience User Testing Customer Feedback Feedback Software 165

Roman Pichler

JANUARY 8, 2019

Wouldn’t it be great to make the product better, improve the user experience and add brand-new features? Would a micro services-based architecture or machine learning be beneficial, for example? While this approach works, I wastes the opportunity to innovate and create more value for the users and business.

Product Research 224

Product Research Customer Experience User Testing Analytic Tools 224

Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. TL;DR Customer insights AI are insights generated from user behavior data and feedback by AI and machine learning tools.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Intercom, Inc.

APRIL 20, 2022

For example, we know that the color red is ideal for error messages because it catches users’ attention. Changing a settings icon into something cooler and more on-brand can be tempting, but most of us are expecting the settings icon to be a cog”. An example of this is Resolution Bot, which is powered by machine learning.

Customer Experience 211

Customer Experience Artificial Inteligence Branding Reference 211

Roadmunk

OCTOBER 12, 2017

Welcome to the very first episode of Product to Product , Roadmunk’s brand new podcast! Product to Product will feature two product people talking about one product-specific topic— like applying machine learning to the right problems and building a healthy PM culture (and what “PM culture” is).

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Userpilot

MAY 16, 2023

Leverage predictive customer analytics and machine learning to boost customer retention. Research shows 66% of customers will quit a brand if they don’t get personalized experiences. You should trigger in-app messages or guidance while your customers interact with the product. What is customer engagement?

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Alchemer Mobile

MAY 31, 2024

If you look at some of the world’s largest, most beloved brands, they’re likely using some sort of tool to help them collect, analyze, and act on customer sentiment data. In the digital world, there is no longer a huge gap between brands and consumers. This tool helps explain the why behind the raw feedback customers provide.

User Testing 130

User Testing Data Visualization Customer Feedback Customer Experience 130

Intercom, Inc.

DECEMBER 5, 2019

Unarguably one of the biggest brands in the world today. What can we, in the SaaS sector, learn from one of tech’s true behemoths? Here’s Matt again: “Working that message down into something very succinct, very clear, is hard work. And a lot of very well-known brands are actually pretty small companies.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Ask Benny

JANUARY 30, 2020

Express your thoughts and beliefs to become a better professional When people are thinking about self-branding, many times they imagine only the “external” benefits. A person investing in self-branding is considered sometimes investing only in being more known, extending their network, and extending their value in the market.

Branding 133

Branding Artificial Inteligence Consulting Messaging 133

Ask Benny

JANUARY 30, 2020

Express your thoughts and beliefs to become a better professional When people are thinking about self-branding, many times they imagine only the “external” benefits. A person investing in self-branding is considered sometimes investing only in being more known, extending their network, and extending their value in the market.

Branding 133

Branding Artificial Inteligence Consulting Messaging 133

The Product Coalition

JULY 20, 2018

Product management is seen by some as providing a service via a digital platform to a consumer, however there are many brands going above and beyond this basic principal and disrupting their industries completely. With around 30 million users currently signed up to Bumble, the brands growth has been rapid.

Artificial Inteligence 80

Artificial Inteligence User Testing Data Visualization Customer Experience 80

The Product Coalition

MARCH 3, 2024

Imagine knowing which customers are about to make a high-value purchase, who might abandon your brand, or what content will spark their interest. Think of it this way: instead of blindly sending generic messages to your entire customer base, you can deliver targeted campaigns that resonate deeply with their predicted needs and desires.

Data Visualization 147

Data Visualization Analytic Tools Marketing Customer Experience 147

Intercom, Inc.

FEBRUARY 28, 2018

Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way that had never been done before. Previously Paul was the global head of brand design at Facebook, led product teams at Facebook, and worked in UX at Google, where he worked on Gmail, YouTube and mobile.

Research Software 195

Research Software User Testing CTO Analytic Tools 195