The Product Guy

SEPTEMBER 27, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Research Software 370

Research Software User Testing Analytic Tools Product Research 370

The Product Guy

OCTOBER 25, 2016

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Mind the Product

DECEMBER 14, 2017

I was recently on a long haul flight and ended up whiling away my time watching random shows on the in-flight system. And as I started to read up on sitcom writing I realized there’s a lot that B2B product managers could learn from them. Similarly, when it comes to B2B products it’s important to identify the right metrics to measure.

B2B 146

B2B Research Software User Testing Automotive 146

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. Where does your interest in SaaS and tech come from? I was passionate about tech and coding. None of us had technical skills.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design. Related stories What does it mean to be a good B2B in-house designer?

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

Mind the Product

AUGUST 23, 2019

Looking at strategy from this view can be useful to understand the bigger context, but it is typically built on a system of assumptions that may not be realistic. Technical, regulatory, and patents. Partner Interviews – In a B2B context, test for viability and feasibility by listening and talking directly with your partners.

Technical Review 194

Technical Review Feedback Software User Testing Systems Review 194

The Product Guy

JANUARY 5, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Guy

APRIL 4, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market. If yes, you’ve definitely heard of Vimeo at some point.

Technical Review 95

Technical Review Systems Review Analytic Tools Customer Experience 95

Product Talk

MAY 15, 2024

In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up. While Orion had started with a B2C focus, they got a lot of inbound interest in the B2B space. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs.

Product Research 335

Product Research Feedback Software Analytic Tools User Testing 335

The Product Coalition

MARCH 23, 2022

A Product Framework from Concept to Delivery: Part 1 Why “FE²AR” As a technology executive, I have seen my share of successful and not-as-successful products. The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. Markets need solutions.

Framework 162

Framework Reporting Tools Technical Review Systems Review 162

The Product Coalition

SEPTEMBER 2, 2021

fintech firms are using powerful technologies to make financial services digital, accessible, and affordable for a greater number of individuals and businesses. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools 141

Analytic Tools Data Visualization Artificial Inteligence Startups 141

UX Planet

JANUARY 22, 2025

YellowTasks; BrownQuestions Civians target audience were B2B users with C-Suite titles working in credit unions, and had prior experience with CSR activities As we attempted recruitment along these lines, we realized this posed a HUGE challenge. By creating an Affinity Map out of our findings, we were able to group common themes together.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Some B2B KPIs starting points, knowing that every company is different. [1] Let’s switch out of ERP systems and become currency traders.”

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

The Product Guy

FEBRUARY 18, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Product Innovation Educators

JULY 17, 2023

On the other hand, there are all kinds of new technologies like AI, biosciences, and new opportunities in the medical field. These technological possibilities should generate all kinds of new product opportunities. [7:38] ” LEGO has a B2B business called LEGO Education, which sells learning products to schools and teachers.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or B2B software services companies work the other side of the problem.  The

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Guy

MAY 15, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. This shift from a broadcast to a conversational mindset, and technology’s role in that transition, is exactly what Sprinklr has bet on for the last decade.

Branding 210

Branding Customer Communications User Testing Data Visualization 210

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus. 3 Brand stretch.

Branding 210

Branding Weak Development Team Technical Review Airlines 210

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) One standout example of a B2B SaaS company excelling at social media is Gong.

Research Software 62

Research Software User Testing Customer Experience Customer Feedback 62

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. They’ve maintained far more of their COVID-19 acceleration or of their 2020 acceleration, as we’ll call it, nearly every day through the end of December, mostly due to continued restrictions, particularly in travel. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Intercom, Inc.

JANUARY 5, 2022

Adam: Thank you, it feels a bit surreal still, mainly due to just how quickly the company has gone from seed to series, all in under a 12-month span. Our prior company was founded here in San Diego almost 10 years ago, and it was a very different tech ecosystem back then. How did you make the transition to compliance tech?

Reporting Tools 212

Reporting Tools Data Visualization Software Review Technical Review 212

The Product Coalition

JUNE 17, 2020

We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day. To serve content, Content Management System (CMS) is on the rise. of all B2B sales in the US by 2023.

Customer Communications 84

Customer Communications Feedback Software Reporting Tools Technical Review 84

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

The Product Coalition

FEBRUARY 12, 2021

As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and we quickly realized that the psychology behind our B2B messaging wouldn’t translate for consumer audiences. and so our B2C product design journey began.

Data Visualization 123

Data Visualization Research Software Reporting Tools User Testing 123

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Top Rated Awards are based entirely on reviews and customer sentiment.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Mind the Product

OCTOBER 19, 2016

Second, the product manager’s delivery requirements will usually be the big development items in an organisation’s technology roadmap. Making a decision without knowing the impact on our core customer segments (B2C) or our biggest customers (B2B) means we will be at risk of delivering something that is perhaps irrelevant or irritating.

Product Management 123

Product Management Product Manager Technical Review Customer Experience 123

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. This was also when cloud-based B2B SaaS and MarTech tools started emerging. By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Guy

FEBRUARY 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

MARCH 2, 2017

Jordan is a Management level, revenue-driven, B2B SaaS Product Management and Project Management leader. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Meet the mentors….

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Intercom, Inc.

JANUARY 28, 2020

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. Additionally, an intricate tagging system allows GetAccept to further enrich user profiles and enhance their marketing efforts.

Customer Communications 139

Customer Communications Inbound Customer Experience Outbound 139