The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise? not to mention an understanding of software architecture?—?gain

Agile 195

Agile Startups Technical Review Software Review 195

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas started his career as software developer with Siemens. View the live stream…. About The Product Mentor. Better Products.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. Asking current users to review your app to increase trust and encourage the algorithm to display your app to more users. comparison posts, product lists, reviews, etc.) For B2C, TikTok and Instagram creators often drive the most impact.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Mironov Consulting

JUNE 27, 2020

That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( B2B is lumpier than B2C.). A promise to treat them equitably. On The Margin.

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User Testing Customer Experience Weak Development Team Enterprise 137

B2B Product Management

SEPTEMBER 29, 2023

Getting confused between what to do as a B2B Product vs B2C Product manager role? It is important to understand what B2B and B2C products are. They can be physical products, such as raw materials, components, or finished goods, or they can be digital products, such as software, SaaS (software as a service), or data.

B2C 52

B2C B2B Reporting Tools User Testing 52

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Whether B2C or B2B, all businesses must now deliver digital experiences that are easy to use, delightful, and personal. Ahead of the trend: Atlassian.

Reporting Tools 228

Reporting Tools Customer Communications Data Visualization Research Software 228

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Vikas started his career as software developer with Siemens. View the live stream…. About The Product Mentor. Better Products.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Userpilot

AUGUST 30, 2021

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Product analytics tools are a type of software that enables you to measure and visualize user data.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. Good onboarding software contains interactive walkthroughs, modals, tooltips, segmentation options, analytics, automation, in-app surveys and help centers. Table of Contents. Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Software Review 52

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. When designing personas for enterprise applications, here are some key aspects to keep in mind: Role-Specific Needs: Enterprise personas often represent users with specific job roles.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  This is a must-close.”

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). Software as a Service has become the predominant business model for B2B software. 14 Can’t Miss Conferences for Product Leaders. SaaStr Annual.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Userpilot

NOVEMBER 25, 2021

Here are the most common reasons users churn and how you can respond: Price: offer a discount, a pause, or a downgrade to users who are leaving due to price. ask promoters for reviews in exchange for incentives and drive more word of mouth. Qualaroo is mainly used by large enterprises because of its complexity and price.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Intercom, Inc.

MARCH 8, 2018

Dan: I’ve been in enterprise sales now for 18 years. My first real job was at GE Capital in Australia, and then I moved back to London and joined a company called Complinet, which was a back office compliance software company. The only exception is some B2C work with financial services and insurance companies.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Userpilot

MAY 19, 2021

Schedule a call and see how you can create personalized experiences just like the one above (no coding required). Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? While influencer marketing is widely used in B2C marketing (think Instagram influencers and unboxing videos!),

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. Reducing the adverse effects experienced by clients due to these issues. Handling problems effectively.

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

JUNE 10, 2024

Professionally respond to user feedback and comments on social media and review sites. Assign a call with a customer success manager Let’s be honest: if you’re targeting small businesses or are in B2C, providing high-touch onboarding and support may not be a viable option because you can’t hire enough people.

Onboarding KPIs 105

Onboarding KPIs User Testing Data Visualization Analytic Tools 105

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Melissa Perri

MAY 5, 2016

As I continued to use these methods as a Product Manager in enterprises and other more mature companies, I had to customize both my definition and the practice of building Minimum Viable Products. After reviewing the information, we knew we had to learn more. So, we had to build a software solution.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

Userpilot

MAY 20, 2024

TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth. Pendo is the best product adoption software for mobile apps. UserGuiding is the best user onboarding software for small companies. Curious about the tools that make this happen? Don’t fret! their tech stack!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 21, 2022

B2C apps tend to have a higher DAU/MAU ratio than B2B apps. Userpilot is a code-free platform that helps track and improve product analytics metrics at every customer journey stage. It offers a free trial demo with three paid plans – Traction, Growth, and Enterprise. Get a Userpilot Demo and see how can do it code-free.

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe. A good mix of attendees from B2B and B2C software technology companies. Which industries are the attendees from?

Analytic Tools 76

Analytic Tools CTO Coach Research Software Product Management 76

The Product Coalition

JULY 17, 2018

Motto: We help brands & enterprises prepare for a future dominated by post-PC technologies Customer quotes: “Everything they’ve delivered so far has been very polished. Motto: There’s an app, then there’s a Fueled app Customer quotes: “They delivered us nearly flawless code.”? —?COO They’ve been using their heads.”? —?CEO

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Indicative

JANUARY 13, 2021

Customer Data Platforms (or CDPs) are software that pulls together customer data generated across a myriad of other platforms, systems, and touchpoints. That centralized view is the defining feature of CDPs and what differentiates them from other similar data software (more on that later). Why they’re important. What Is a CDP Platform?

Analytic Tools 80

Analytic Tools Research Software Customer Communications Data Visualization 80

Userzoom

NOVEMBER 6, 2019

Every company will be a software company or is a software company, in some way or form or some time now or soon. You don’t have to just have great, you know, enterprise grade back-end, you have to have fantastic consumer grade front-end as well, whether you’re in B2C or B2B, doesn’t matter.

Research Software 68

Research Software User Testing Product Research UX 68

Userpilot

FEBRUARY 7, 2024

B2C companies tend to have higher trial conversion rates but lower customer lifetime values. Industry averages The average free trial conversion rates for SaaS companies are highly variable based on the industry they’re in — ranging from as low as 18.6% (Enterprise software) to as high as 29% (CRM platforms).

Customer Experience 52

Customer Experience User Testing Onboarding KPIs B2C 52

Usersnap

FEBRUARY 14, 2023

In this article, we’ll share tips and advice all about SaaS go-to-market strategies , with questions to ask, things to consider, and data to research so you can start your commercial enterprise on the right footing. Am I competing with SMB markets, mid-markets, or enterprises? Let’s dive in!

Research Software 52

Research Software Feedback Software User Testing Product launches 52

Indicative

JANUARY 13, 2021

Customer Data Platforms (or CDPs) are software that pulls together customer data generated across a myriad of other platforms, systems, and touchpoints. That centralized view is the defining feature of CDPs and what differentiates them from other similar data software (more on that later). Why they’re important. What Is a CDP Platform?

Analytic Tools 52

Analytic Tools Research Software Customer Communications Data Visualization 52

Lenny Rachitsky

AUGUST 12, 2024

What PLG is and why it’s so popular ▶️ PLG is popular due to the shift from sales-driven B2B business models to user-focused, try-before-you-buy tactics: Consumers have become accustomed to testing products before committing, which has led to increased demand for similar experiences in the B2B space.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Testing 52

The Product HQ

APRIL 20, 2024

Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills. Other skills include product launch metrics, version control, A/B testing, standard measurement platforms, UX design, familiarity with wireframing, and software development lifecycle methodologies like Scrum.

B2B 52

B2B User Testing Research Software Analytic Tools 52

The Product Coalition

MARCH 23, 2022

While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. Owning versus leasing of network equipment was another decision point required.

Startups 158

Startups Fractional CTO Technical Review Software Review 158

Intercom, Inc.

JULY 9, 2020

So after like kind of teaching myself a little bit of SEO at these 16 years, it took me a couple of years until basically after college to join a great consultancy that was focused on enterprise clients, where I really learned the craft hands on. So one example is that we vet all of the reviews, right?

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Gainsight

MAY 14, 2020

If there is anyone who can speak about Gainsight across a small, medium or enterprise organization, its Jill, who has implemented or used Gainsight at IBM, Citrix, and PROS. Next up is reviewing your map, for which you can use Gainsight’s Success Plans to guide you to victory. We hope to see you again next year, in person, at Moscone!

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

The Product Coalition

OCTOBER 5, 2021

Whether you are a large enterprise with vast resources or a startup with a limited budget, it’s common to find that you have product development problems that are either not identified or not properly addressed. Things like code reviews, source code control, automated testing and shared code style guides are all important basic practices.

Weak Development Team 190

Weak Development Team Reporting Tools Research Software Feedback Software 190

Mironov Consulting

AUGUST 19, 2024

  An enterprise software company with $150,000 average sale looks and behaves very differently from a music stream service or consumer finance app charging $8/month.    The weekly exec meeting starts with a deal-level pipeline review.    Salespeople who don’t close their top deals get fired. 

Analytic Tools 64

Analytic Tools User Testing Customer Experience Software Review 64