Mironov Consulting

JULY 27, 2023

 Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals.  So   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Mind the Product

JUNE 22, 2018

The service lets customers manage their finances with their mobile phone. Chris was part of the development team when M-Pesa launched, he then moved on to run its architecture and redesigned the system to support 400,000 transactions per second. The Story of M-Pesa and M-Shwari. Be Passionate. It’s a simple as that.

Data Visualization 92

Data Visualization Banking Weak Development Team Customer Experience 92

Userpilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

User Testing 81

User Testing Product Research Feedback Software Customer Feedback 81

nulab

NOVEMBER 5, 2021

A flash Silicon Valley campus staffed by armies of developers, bazillions in the bank, and countless users. You need to understand their product team structure… And you need to learn how startups can adapt them for rapid scaling without losing sight of their goal. Product roles explained: Product team structure.

Research Software 72

Research Software Feedback Software Weak Development Team User Testing 72

Reveal

AUGUST 31, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Banking : Deliver great benefits to customers and employees alike. See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Userpilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers. They also manage finances and supervise one or more engineering teams.

Research Software 91

Research Software Feedback Software Analytic Tools Onboarding KPIs 91

Mironov Consulting

DECEMBER 5, 2023

Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.    And possibly helpful to Finance, responding to investors’ demands for a hypothetical 2-year cash flow forecast.  ” What To Do?   No magic bullets. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Modus Create

APRIL 5, 2021

I’m currently a senior double majoring in Finance and Operations and Information Management (OPIM) in the McDonough School of Business at Georgetown University. Growing up in rural Maryland and being the only child to two Asian immigrants meant that I had no idea what finance entailed. Joining the Modus Create Team.

Software Engineering 91

Software Engineering Software Review Engineering Technical Review 91

The Product Coalition

MAY 18, 2016

I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. It’s a tough job, but worth it!

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 171

User Testing Weak Development Team Customer Experience Customer Feedback 171

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

FEBRUARY 28, 2019

In this Professional Spotlight interview, Zoe discusses her journey at Splitwise, the future of the finance app category , and the current growth challenges that mobile apps face. What are some key features that differentiate Splitwise from other finance/billing apps? What do you use to help yourself and your team stay on track?

Finance 60

Finance Weak Development Team Banking Customer Experience 60

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. Some ways to do that include: Using validations to prevent users from entering bad data. Don’t let your users make a mistake if you can help it.

Onboarding KPIs 123

Onboarding KPIs Analytic Tools Research Software Data Visualization 123

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Innovatemap

MARCH 22, 2023

The economic climate, layered with the recent banking industry pitfalls, have proved to be more challenging than we expected. Fractional partners can be immensely valuable in: Finance HR Legal Design Marketing Product Fractional partners reduce the stress and costs of onboarding new team members.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s B2B software services companies work the other side of the problem.  The

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

AUGUST 8, 2017

I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. Bonus points for clarity. Sound Byte. Clarity is free.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mironov Consulting

JUNE 28, 2018

Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!” ” “Our Silver package is the best fit for mid-sized manufacturers using these two CAD/CAM systems…”) Sales teams love when we point them toward the right customers. Digging in: 1.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Reveal

JULY 20, 2022

There are more than 100 alternatives to Sisense, all with their own unique features, strengths, and weaknesses. That shouldn’t necessarily be a bad thing, especially if the pricing you get fits your budget. As well as being shared across teams, dashboard instances can also be integrated into any third-party application.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Reveal

JULY 28, 2022

Analytics is widely seen as the solution to many problems across a variety of different industries including banking , manufacturing , education , retail , real estate , and more. Not to mention your developers’ time that will go to waste. Bad Data Visualization and Dashboard Design Practices. Especially in business.

Embedded Analytics 78

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 78

Userzoom

JUNE 9, 2020

You know, the type of research at the end of development that often leads to lots of suggestions but are often too late to ever be implemented? Use your analytics, product teams, front-line customer teams, and explore all this data. The most common response I am seeing is reverting back to very late stage tactical research.

User Testing 121

User Testing Product Research Research Software UX 121

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints. More on that later.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Reveal

AUGUST 17, 2022

The CRM company continually invests in new capabilities and improvements, but you should bear in mind that this means, Tableau is no longer an independent BI vendor, and the product development will certainly always have a Salesforce flavor. Also, compared to other BI tools, Tableau remains one of the priciest solutions on the market.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Modus Create

MAY 31, 2021

API is the backbone of the eCommerce industry and plays a vital role in the IT, banking, finance, insurance, computer hardware/software, telecommunications, retail, and healthcare industries. The time and effort required can occasionally lead to a lack of interest in the team. . Limited Time.

Reporting Tools 52

Reporting Tools User Testing Product Research Testing 52

Reveal

OCTOBER 14, 2021

We call one application a modern application when it is built with a combination of modular architecture patterns, DevOps, DevSecOps, serverless operational models, and agile development processes that allow businesses to reduce risk and accelerate time to market. Not a bad deal, don’t you think? for every dollar spent.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Split

AUGUST 18, 2022

Personally, my bank has a really helpful process. You might discover that you’re saving time for both your team and your customers. We strongly recommend that you verify the claims of your vendors, or A/B-test on-line what your machine learning team has tested off-line. Bad times are worrisome. Cheap is great! Conclusion.

User Testing 98

User Testing Customer Experience Product Research Testing 98

BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. So the dumbest one: I show a development team on your left, including a product person. This blog is a transcript of part of that meetup, focusing on how to structure Product Management.

Reporting Tools 85

Reporting Tools Product Research Product Management Product Manager 85

Amplitude

MAY 30, 2018

A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. As product managers, it’s our responsibility to make informed decisions about where to take our product and get the team fired up about executing on that vision.”. How did you get to where you are today?

Analytic Tools 60

Analytic Tools Data Visualization Weak Development Team Consulting 60

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Product Club

DECEMBER 20, 2016

The first presentation was an overview what goes on ‘behind the roadmap at Busuu’ and how the team create a well informed product roadmap. To ensure persona’s were part of the teams day to day thinking Anna added print outs of their faces to the user stories on their Kanban boards…so instead of, “as a user” it was now, “as Luke Fast…”.

Feedback Software 48

Feedback Software Weak Development Team Product Management Product Manager 48

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. One of your first hires should be someone who can nerd out on your company’s finances. I’m not a good developer, but I know enough to sort of be dangerous. I’m not a finance guy; I was doing the numbers every month enough to show that we still had money in the bank.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. It’s finance and budgeting software. Thanks Bob.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. I became the youngest actually head of digital product for all of small business banking. Well I did.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40