Mind the Product

MAY 5, 2020

He comments: “Right now, everyone thinks that digital is going to come out of the COVID pandemic very well, and so many of our clients are saying their digital product roadmaps have been accelerated. The customer can also speak to a bank employee in the same web chat portal. Drives innovation. Reduces legal and financial risk.

Reporting Tools 169

Reporting Tools Research Software Product Manager Product Management 169

Amplitude

MAY 6, 2020

Understanding these shifts—and where Product Intelligence fits into your roadmap—will help you retain customers, and support sustainable, product-led growth. We’re seeing this shift across many verticals including banking, media, healthcare, and consumer goods. “We The companies that can solve this puzzle will win.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Product Management University

MAY 15, 2024

For example, let’s say your product targets loan officers at commercial banks. Demo Scenarios Now that you’ve given them the roadmap for the demo, it time to start chipping away! Your intimate knowledge of the buyer is ultimately what differentiates you. Be sure to describe the job tasks as if your products didn’t exist.

Demo 113

Demo Customer Experience Differentiation Banking 113

Intercom, Inc.

NOVEMBER 3, 2022

Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand. I think one point of differentiation in how we’ve built the surfboard team is it’s become really design-led.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

APRIL 17, 2024

Google Trends helps businesses differentiate products in crowded markets by identifying evolving consumer interests and regional search behaviors. Google Analytics 4 offers advanced tools for understanding cross-platform customer behavior, aiding product differentiation and tailored offerings in a competitive market.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

JUNE 7, 2023

The feedback obtained lets you gauge customer needs, optimize the product roadmap , and make necessary product improvements based on real insights. Additionally, the insights uncovered can help refine your marketing campaigns and put your differentiators at the center. Feature feedback survey template to identify killer features.

User Testing 98

User Testing Customer Feedback Product Research Feedback Software 98

Product Management University

FEBRUARY 25, 2020

The goal is to make sure sales dialogues lead with a strong vision and a differentiating value story that’s supported by all products. If your organization didn’t exist, the dynamics in healthcare, energy, banking, utilities, etc. The Value of a Product Marketing Roadmap for Sales. The market owner role is pure and simple.

Marketing 130

Marketing Product Manager Product Management Reporting Tools 130

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. So tell us about how you’ve differentiated there. One, differentiation, and two, industry standards”. One, differentiation, and two, industry standards. Let’s call it Exemplary Bank.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

The Product Coalition

FEBRUARY 28, 2019

What are some key features that differentiate Splitwise from other finance/billing apps? Most fintechs have built their flagship product on top of infrastructure owned by a traditional FI; Chime partners with The Bancorp Bank , Acorns works with Lincoln Savings Bank to issue debit cards. Top item on your bucket list: 3,2,1, go!

Finance 69

Finance Weak Development Team Banking Customer Experience 69

The Product Coalition

NOVEMBER 17, 2023

If you’re looking to harness the potential of Web3 and embark on the journey of building a Web3 app, this comprehensive guide is your roadmap to success. Cross-Border Transactions: Facilitate cross-border transactions by leveraging the decentralized nature of the application, reducing reliance on traditional banking intermediaries.

Analytic Tools 146

Analytic Tools Feedback Software Data Visualization User Testing 146

The Product Coalition

FEBRUARY 26, 2022

If someone asked me to compete with most organisations today, I wouldn’t fuss with innovation so much or think of competitive differentiators, I’d just solve the problem of how time is spent organisation wide, and try and build a company that does the same thing, with less distractions. So why does this matter you ask? 30% of the customer.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201

ProductPlan

DECEMBER 7, 2022

Definition of the product positioning, features, and roadmap based on an understanding of the market landscape, customer needs, and alternatives. Articulation of the value proposition, key selling points, and competitive differentiation for those responsible for selling the product. Market analysis and product strategy.

Finance 52

Finance Product Manager Product Management Government 52

Userpilot

SEPTEMBER 11, 2023

Through competitor analysis, you’ll learn the strengths and mistakes of your competitors and find opportunities for differentiation. This way, your entire product roadmap will be driven by actual user needs rather than a simple gut feeling. Market research teaches you about your competition and your audience.

Product launches 105

Product launches Product Research Data Visualization Research Software 105

Mironov Consulting

DECEMBER 5, 2023

”  “Once Finance tells us how many developers we can hire next year, Engineering can assign teams to possible roadmap items.”   New campaigns, more competitors, sales teams in key cities, expanded support hours, American-style PR, North American banking relationships, etc. 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Product Talk

FEBRUARY 8, 2017

Jobs to Be Done: A Roadmap for Customer-Centered Innovation. The opportunities we choose to go after are what differentiate us in our market. This becomes their discovery roadmap. And so in order to do that continuously, we need to make sure that we’re continuously adding to our bank of interviews and to our bank of experiments.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Product Solving

AUGUST 26, 2020

Adding friction in key parts of the product likely wasn't on the roadmap for Zoom , but responding to issues and adding it in was the right decision. Every bank gave out high-interest credit cards to anyone who asked, and they asked for very little in way of proof that you were willing to pay back your debt. Think like your users.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    (Remember, we’ll only put 3 or 4 major things onto the roadmap, so any list longer than 15 is wasted effort. 

User Testing 59

User Testing Customer Experience Reporting Tools Technical Review 59

Department of Product

JULY 29, 2022

All these services that compete with local banks are possible with the same app downloaded for peer-to-peer payments. Z” is positioned to establish significant price differential with “Y”. Next, they add a debit card and eventually start buying some ETFs and Bitcoin.

Positioning 52

Positioning Feedback Software Product Manager Product Management 52

Intercom, Inc.

FEBRUARY 11, 2021

Ask yourself where your area of innovation is, what’s the thing that differentiates you from other companies. By laying out the differentiating features down to the nitty-gritty, the UI, the workflows, it’s easy to plot out if they should be unique or just strong table stakes. Whoever does it fastest will win. ” Des: I agree.

Feedback Software 130

Feedback Software User Testing Reporting Tools Differentiation 130

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. Your best customers are the ones you can sustainably acquire, who use your product deeply and get differentiated value. Okay, so now you know your business.

Engineering 152

Engineering Research Software Onboarding KPIs Customer Experience 152

Business of Software Conference

JANUARY 16, 2020

So the first one they sold to was a bank that was running this query overnight because it took 12 hours to run but with this database you could do it in three minutes. But interestingly it changed everything on the back end to it completely changed our roadmap because we thought about ourselves differently. So I get hired.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

ProductPlan

SEPTEMBER 8, 2021

was still working as a senior VP of an investment bank, he explored the investment potential of the internet. Louis Columbus, a contributor at Forbes, notes that “Amazon’s patent portfolio is dominated by Cloud Computing, with the majority of the patents contributing to AWS’ current and future services roadmap.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Business of Software Conference

OCTOBER 11, 2023

Meet the customer where they are, learn and establish your differentiated value At IBM the first call was about them and the second call was all custom. EX: Same product for utilities and retail, both had the same differentiated value of needing it to keep transactions going. Instead fund your roadmap.

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Planet

JANUARY 13, 2025

A leading bank in Tanzania hired UXDA to transform their mobile app and made their brand future-focused as aresult. Leading the way in digital banking requires bold decisions and a clear focus on brand identity. By partnering with UXDA, CRDB Bank not only modernized its app but also reinforced its reputation as the bank of tomorrow.

Banking 105

Banking Research Software Feedback Software UX 105

Alchemer Mobile

JUNE 3, 2025

Its a competitive differentiator. Our new e-guide, The Financial Services Industrys Guide to Collecting Customer Feedback , digs into the practical strategies financial institutions are using to capture feedback across every touchpoint, from in-branch visits to mobile banking.

Feedback Software 100

Feedback Software Customer Feedback User Testing Data Visualization 100

Lenny Rachitsky

MARCH 27, 2025

Implement a two-roadmap system: Maintain both a “public roadmap” (features users explicitly request) and a “secret roadmap” (innovative ideas that could transform user behavior). The biggest wins typically come from the secret roadmap. Listen now on Apple , Spotify , and YouTube.

User Testing 111

User Testing Feedback Software Customer Feedback Customer Experience 111

Lenny Rachitsky

APRIL 1, 2025

Netflix can differentiate its podcast offering by leveraging its recommendation engine and existing payment model, addressing the discovery and monetization challenges that plague current podcast platforms. It differentiates from competitors by focusing on knowledge-driven audio content. For our persona, let’s consider Alex.

Research Software 109

Research Software Analytic Tools Feedback Software Definition 109