Roman Pichler

MARCH 14, 2017

It does not cover common product management practices, such as, product strategy development, product roadmapping, and financial forecasting; and the only product management tool it offers is the product backlog. The confusion stems—at least partly—from the fact that Scrum is a simple framework focused on helping teams develop software.

Product Management 281

Product Management Product Manager Research Software Product Research 281

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Alkami Technology develops and delivers digital banking solutions for credit unions and banks. Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

AUGUST 5, 2020

While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. Historically, the banking experience has never been one to write home about. Step 2: Use mobile customer feedback to drive your product roadmap.

User Testing 246

User Testing Customer Feedback Finance Feedback Software 246

Alchemer Mobile

DECEMBER 16, 2020

Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. Inform or validate your product roadmap. Intercept negative reviews and drive five-star reviews. Identify gaps in communication and onboarding.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

Alchemer Mobile

JULY 21, 2020

In the banking and financial industry , the best place to gather customer feedback is typically in the app stores. They turned to their digital banking platform provider, Alkami, to begin solving the issue. Are you ready to drive product roadmap and improve the mobile customer experience? Get started with Apptentive today.

Feedback Software 130

Feedback Software Product Research Roadmap Customer Feedback 130

Userpilot

JANUARY 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools out there to help make it more bearable. In this article, we’re going to look at the most popular product roadmap tools. What will the roadmap show?

Feedback Software 131

Feedback Software Roadmap Customer Feedback User Testing 131

Product Management University

JUNE 12, 2024

Between CAB 1 and CAB 2, you’ll certainly be building and releasing new features, planning out your strategic roadmap for the coming months and quantifying the value of these solutions back to your own organization. ** Take special notice of how this process ends with your own product/business goals.

Product Research 259

Product Research Customer Experience User Testing Customer Feedback 259

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Mind the Product

JULY 25, 2019

There’s nothing wrong with that, though over time many rules-based products get increasingly frustrating: ever tried calling an airline or a bank? Developing an AI roadmap is like planning an apprenticeship for your product. The post 4 Product-Driven Steps to an ArtificiaI Intelligence Roadmap appeared first on Mind the Product.

Artificial Inteligence 127

Artificial Inteligence Roadmap Data Visualization Airlines 127

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. Inefficient customer service is one of the main reasons why customers leave their banks or financial tools. Bank offers Face ID and Wells Fargo has 128-bit encryption to mask sensitive information.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Mind the Product

APRIL 16, 2020

However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. Venus quickly became the key to getting everything done, including getting us a new banking licence! People were extremely privacy-conscious in Hong Kong and banks were trusted.

Weak Development Team 197

Weak Development Team Banking Customer Experience User Friction 197

Alchemer Mobile

JANUARY 24, 2019

One of the most important tasks we’re faced with in business and in our personal lives is taking care of our finances, and mobile banking is already insanely popular across all demographics. According to Apptentive’s recent consumer survey , the majority of banks and credit unions offer mobile banking apps—and they are wildly popular.

Feedback Software 164

Feedback Software User Testing Customer Feedback Finance 164

Product Innovation Educators

OCTOBER 24, 2016

The last episode was on the topic of product roadmaps and today we extend that topic by considering product line roadmaps – roadmaps for product lines and product families. Why product line roadmapping is important. Service platforms are quite interesting to look at, such as in the banking and insurance industries.

Research Software 127

Research Software Roadmap Product Management Product Manager 127

Product Talk

JANUARY 31, 2024

Sebastian Wramba is a Product Manager at Netfonds AG , a company that supports independent financial advisors, private bankers, and insurance brokers and any combination of those from “lone wolves” to larger companies like private banks or networks. To begin his continuous discovery journey, Sebastian wanted to get access to customers.

Product Research 307

Product Research Reporting Tools Feedback Software Customer Communications 307

Mind the Product

APRIL 10, 2020

This in turn feeds project plans and feature roadmaps, and the micro-planning of an agile product team. Then these results can then feed back into our ideas bank and update our ICE scores. The Planning Waterfall. In most companies, we try to plan the long-term future with an organisational strategy which feeds into a product strategy.

Framework 223

Framework Weak Development Team Customer Experience User Testing 223

Intercom, Inc.

APRIL 29, 2020

Adjust your product strategy and roadmap. We’ve used these inputs to re-prioritize our product strategy and roadmap. I like to think of self-service like a bank ATM – when people just need to get cash out or deposit a check, they want the fastest, most seamless option. What pain points are they facing?

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Mind the Product

JUNE 5, 2017

It’s not a roadmap or a KPI. Don’t: Write a wishlist (roadmap). The roadmap describes what you want to build. When we develop Pay.com, these are our product principles: We are not a bank. We disrupt banking. You can not make product decisions based on this statement. 3 – Make it Personal to Your Company.

Banking 161

Banking KPI Vision Customer Experience 161

Mind the Product

MAY 5, 2020

The feature on your product’s roadmap that previously seemed niche suddenly has far wider adoption across many more use cases than anticipated. It’s not just Main Street that is feeling the squeeze at the moment; everyone from freelancers to big banks is tumbling, and with it comes what we feel comfortable paying for, even if we value it.

Reporting Tools 217

Reporting Tools User Testing Customer Experience Software Review 217

Alchemer Mobile

APRIL 11, 2019

Let customer feedback drive your product roadmap. With mobile banking, the branch experience has become secondary to the digital experience, largely thanks to mobile apps. The insights you gather should inform your product roadmap and rally your development team around a single point: the customer.

Finance 203

Finance Feedback Software User Testing Customer Experience 203

Intercom, Inc.

AUGUST 30, 2022

Mercury – Banking. Mercury is a financial technology company that provides banking* made with startups in mind. Mercury’s product also includes integrations, rules, and shortcuts that were engineered to help founders spend as little time as possible thinking about banking. Mercury is a financial technology company, not a bank.

Reporting Tools 163

Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Alkami Technology develops and delivers digital banking solutions for credit unions and banks. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Product Innovation Educators

SEPTEMBER 23, 2024

Conclusion The strategies and experiences shared by Greg Coticchia provide a roadmap for navigating the complex landscape of product portfolio management and business growth strategies. Building Influence as a Product Manager A significant portion of the discussion focuses on how product managers can build influence without formal authority.

Healthcare 321

Healthcare Leadership Strategy Startups 321

Mind the Product

NOVEMBER 16, 2018

For Freeagent, this meant bringing forward the user’s connection to their bank. This isn’t an automatic changing of the roadmap, but it generates a conversation about how best to fix the problem that engages the whole organisation. Balanced Scorecard.

Onboarding KPIs 170

Onboarding KPIs User Testing KPI Customer Experience 170

The Product Coalition

AUGUST 8, 2023

It also serves as a roadmap to establishing and expanding your business. Separate Business Bank Account Finally, the last and one of the most crucial steps is to open a separate business bank account to manage the business finances. Having a separate business bank account allows you to track expenses, profits, and taxes better.

Banking 144

Banking Government Finance Naming 144

Pragmatic Marketing

DECEMBER 13, 2016

Everyone wants to see the product roadmap. Agile Loves Roadmaps and Plans. Agile and scrum don’t discourage the creation of a product roadmap. There is no single silver bullet for building the perfect roadmap. What makes sense for a bank selling bonds won’t work for a web company delivering a new media product.

Agile 79

Agile Roadmap Reporting Tools Research Software 79

Product Management Unpacked

JULY 9, 2020

Pendo offers a platform of tools that allows product managers to make their products better —whether they are at the beginning of their product roadmap deciding what to build or want to validate the direction for how their product evolves. What I was looking at was a product vision and a roadmap and I was like I want that job.

Analytic Tools 185

Analytic Tools Reporting Tools Data Visualization Product Research 185

Mind the Product

SEPTEMBER 6, 2018

Often when product managers are pulled into customer conversations, they are asked to either present the product roadmap or help out with an escalation, neither of which are ideal for learning about the customer. During product roadmap presentations, product managers are expected to appear knowledgeable.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

Mind the Product

MAY 13, 2019

We’re a UK-based bank and our mission is to make money work for everyone. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Create Frameworks and Processes, not Roadmaps. I’m a product manager at Monzo. Explain the why.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Product Management University

DECEMBER 12, 2019

Product roadmap re-routed and a new solution immediately validated atop the priority list. During the 2009 recession, a group of senior executives from 15 large banks told my client that they’re spending at least 90 cents of every dollar to retain current customers.

Reporting Tools 162

Reporting Tools Banking Data Visualization Roadmap 162

The Product Coalition

MARCH 9, 2021

The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. Now that you have a roadmap of your app development, you have the necessary information to estimate the react native app development price. How much does it cost?

Reporting Tools 183

Reporting Tools Weak Development Team Development Technical Review 183

Product Innovation Educators

DECEMBER 17, 2018

I saw this firsthand when I got to go into people’s homes and observe their banking habits. It’s important to have your metrics and test plans in place and make sure they are part of your product roadmap. I saw this firsthand when I got to go into people’s homes and observe their banking hab.

Feedback Software 185

Feedback Software User Testing Product Management Product Manager 185

Pragmatic Marketing

NOVEMBER 7, 2016

Everyone wants to see the product roadmap. Agile Loves Roadmaps and Plans. Agile and scrum don’t discourage the creation of a product roadmap. There is no single silver bullet for building the perfect roadmap. In a nutshell: Do not bring a waterfall roadmap to a scrum product delivery.

Agile 70

Agile Roadmap Reporting Tools Analytic Tools 70

Mind the Product

MAY 7, 2018

Using examples from his work with Barclays Bank on a greenfield project and also a brownfield supply chain optimization project, Marcel demonstrates how to do lean actionable modelling. Marcel Britsch is a consultant with Equal Experts. What you’ll get from the video: How to start from scratch in different environments.

Reporting Tools 135

Reporting Tools Banking Customer Feedback Customer Experience 135

TIBCO - Thought Leadership

JUNE 10, 2020

I recently teamed up with Austrian customer Raiffeisen Bank , Dutch partner Connected Data Group , and German partner QuinScape to deliver a webinar entitled “Next-Generation Data Virtualization Has Arrived.” Raiffeisen Bank who spoke at the webinar is another. Reading Time: 3 minutes. European candy maker Cloetta is one example.

Data Visualization 124

Data Visualization Analytic Tools Automotive Banking 124

The Product Coalition

MARCH 29, 2021

An experienced product manager joined the team, interviewed a handful of their customers and cut the roadmap down to a single requirement: just let the customer change their logo. The team and management had many months of requirements planned to provide extensive customisation?—?some some were seriously technically challenging.

Reporting Tools 167

Reporting Tools User Testing Product Management Product Manager 167

Mind the Product

MAY 5, 2020

He comments: “Right now, everyone thinks that digital is going to come out of the COVID pandemic very well, and so many of our clients are saying their digital product roadmaps have been accelerated. The customer can also speak to a bank employee in the same web chat portal.

Reporting Tools 172

Reporting Tools Research Software Product Management Product Manager 172

The Product Coalition

JANUARY 12, 2023

Once the organization’s objectives and culture have been identified, it is important to develop a roadmap for digital transformation. This roadmap should include key activities, timelines, budgets, and resources required to achieve success. What are the use cases of digital transformation?

Artificial Inteligence 158

Artificial Inteligence Data Visualization Analytic Tools Research Software 158