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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Chasing the next big product win in banking or fintech? For decades, banks competed through branch locations, branding and fee structures. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. billion people worldwide were expected to use mobile banking appsup from 2.7

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Bankers Think UX Is A Joke Until They See This Digital Brand Framework For Finance

UX Planet

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

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The Old vs. The New: Why Onboarding Wizards Fall Short, and What Works Better Today

Userpilot

As such, they provide a clear, actionable roadmap of a successful activation flow , but let the users explore the product freely. Stripe’s setup sequence starts by verifying your account and requesting your business, personal, and bank details.

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What if you’re wrong? How to design for uncertainty

UX Planet

He was so sure he almost took out a bank loan to buy more. Yet companies often rely on detailed long-term roadmaps , packed with milestones and deadlines. Instead of trying to be right all the time, we should focus on what happens when we’re wrong. I have a friend who’s obsessed with Bitcoin. Thankfully, I talked him out of it.

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Mobile App Analytics Best Practices: What Top Apps Are Doing Differently

Userpilot

Banking apps celebrating feature adoption miss the point of their mobile applications. The real magic happens when you layer these insights and use the combined insights to build out a product development roadmap. For instance: Meditation apps tracking session duration may think longer equals better, which is incorrect.

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Top 8 Hotjar Alternatives and Competitors of All Time

Userpilot

The platform also lets you build and share roadmaps with different teams. You can refer to the pre-built question bank and even use Skip Logic to modify the flow of a survey based on responses. Hotjar vs Pendo Both Hotjar and Pendo facilitate product discovery but via different sets of features. You dont get heatmaps, though.

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Best Tools for Onboarding Automation in 2025

Userpilot

The most powerful thing has been enabling marketers to be able to set up flows without dev assistance because we’ve got this growing bank of data that allows us to segment and change different rules. – You get product analytics, guides, user feedback, and even roadmapping features, all rolled into one.