Userpilot

JANUARY 29, 2023

Why do product managers need a new feature validation framework? What techniques and methods can you use to validate feature ideas effectively? TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. How can you build one?

User Testing 98

User Testing Product Research Framework Feedback Software 98

Intercom, Inc.

SEPTEMBER 6, 2022

The more validation you need to carry out before shipping, the longer it takes before you can iterate or move on to the next feature – it ultimately slows you down. Which customers experience the change: We rely on feature flags to validate changes in production and incrementally release them to customers. Managing complexity.

User Testing 138

User Testing Product Research Customer Feedback Customer Experience 138

Userpilot

APRIL 29, 2021

What is feature death? Why is nobody using the amazing features you’re making?! How can you prevent your features from dying on you? First of all: don’t make more features. And while most product managers think the users need more features to start using their product…the opposite is often true. It’s a trap.

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Weak Development Team Product Research User Testing Customer Experience 105

Userpilot

AUGUST 13, 2023

What’s a feature prioritization matrix and how can product teams leverage it to make better product decisions? We also look at: The reasons to use a feature prioritization matrix. And what to do after prioritizing features. They also help PMs ensure that the new features are aligned with product and business goals.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

Userpilot

JULY 9, 2023

Simple and intuitive onboarding experiences focusing on key relevant features will improve product learnability. It enables teams to identify features and improvements that will add value to the product , and drive customer success and product growth. How can you test usability before your product or feature launch ?

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Userpilot

OCTOBER 13, 2022

What features they’d like you to add next? And how you can collect feedback with a feature request template? A feature request template is something that can help you accomplish this goal by encouraging your customers to provide qualitative feedback regularly. SaaS products feature request templates.

Feedback Software 98

Feedback Software Customer Feedback User Testing Product Research 98

Userpilot

OCTOBER 24, 2022

Or, you might want to validate assumptions about how important specific features are to different user segments with bespoke surveys. A fantastic way of uncovering those underlying needs is bespoke survey templates – precisely one focused on desired features. Gather insight to help validate your assumptions with Userpilot.

User Testing 98

User Testing Research Software Customer Feedback Feedback Software 98

Userpilot

SEPTEMBER 29, 2022

To improve product value resist the urge to just add features. In short, it describes all the product benefits with its most important features that solve the problems of a particular group of customers. If you run a Google search on ‘product value statement’ you’ll get results featuring ‘product value proposition’ instead.

User Testing 105

User Testing Product Research Feedback Software Analytic Tools 105

Userpilot

SEPTEMBER 12, 2022

Jobs to Be Done helps organizations build features that allow users to complete specific objectives and it can be used to set goals for the product team. Using more feedback to guide feature development and test demand for features could be another product manager goal. It can be done through Continuous Product Discovery.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Intercom, Inc.

JANUARY 25, 2019

A while ago, we introduced a feature called Inbox reports , which gives you metrics about your support team, number of conversations, how quickly your team is getting back to them and how happy the customers are with those conversations. It was bloated and it came with a lot of baggage. Choose boring technologies.

Reporting Tools 168

Reporting Tools Research Software Weak Development Team User Testing 168

Melissa Perri

JULY 22, 2015

We built them a complicated tool that was bloated with useless features. If you look at these steps, you will see that we weren't building new features for the sellers. This was an incredibly brief blog post and I didn't have the space to go over all the nuances with planning Product Katas.

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Userpilot

MARCH 24, 2021

Focus on creating an outcome-based roadmap, not a list of features. The first rule when building a roadmap: focus on problems, not features. I can’t stress this point enough – your roadmap is not a list of features, it is a list of questions. For example: Listing a feature: Salesforce Integration. Source: Roadmunk.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Userpilot

NOVEMBER 14, 2022

Build a set of minimum viable features to satisfy the basic user needs and launch the MVP. Finally, be ready to sunset features or products that lose relevance or potential to deliver value. It also entails feature discovery and UX development to deliver these outcomes. Aligns your team behind the product vision.

Product Research 98

Product Research User Testing Research Software Onboarding KPIs 98

Intercom, Inc.

APRIL 25, 2018

Before this, we’d invested a lot of time in features like article suggestions. We were retaining the simplicity of the Messenger, but at the expense of adding bloat right beside it. Highlight the announcement blog post and Product Hunt app for that week. How we gave our Messenger a home. Or so we thought.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

Userpilot

NOVEMBER 15, 2021

In this blog post, we’re going to break down the pros and cons of using UserGuiding as an onboarding and engagement tool for SaaS and give you the best alternatives that may fit your specific needs and use cases. Userguiding features. Feature adoption. Looking for UserGuiding alternatives? Then you're in the right place!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

SEPTEMBER 10, 2022

Knowing how customers use your product lets you see which features or options they liked the most or least. Find out why customers eventually chose your app over others, it could be because of a feature, your price, or something else. Below are questions you can ask: How upset would you be if [Product/Feature] was no longer around?

Customer Feedback 98

Customer Feedback Product Research Feedback Software User Testing 98

The Product Coalition

FEBRUARY 11, 2021

Bloated price point. Did you scrap a feature that you thought no one liked? It could be as simple as giving them a free month when they reach the 6 month mark, or a free trial of premium features to mark special occasions (which could be seasonal or milestones in each customer relationship). Enjoying our blog?

Data Visualization 89

Data Visualization User Testing Customer Experience Customer Feedback 89

Intercom, Inc.

NOVEMBER 6, 2018

In practice, this means you should: Qualify leads for quality: Bloating your pipeline for bad leads will only create more work down the line. Respect your competitors: If you do come up against a competitor, don’t immediately jump to attacking them or going feature to feature.

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User Friction Customer Experience Product Research Banking 120

Userpilot

SEPTEMBER 10, 2022

This stage is very important as we never have enough resources to build all the possible features. However, many teams fall into the build trap and create bloated products that have tons of features but are not particularly great at solving any of the customer problems.

Framework 98

Framework Feedback Software User Testing Research Software 98

Userpilot

JULY 26, 2021

One of the best product growth tools is Userpilot because it lets you implement contextual onboarding with its granular user segmentation features and no-code UI element styling engine. Another great product growth tool is Appcues with its wide range of onboarding elements but has become pricey and bloated as a product over the years.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

StubHub

APRIL 11, 2019

We realized that as we gradually added more transitive dependent data to the “Create Order” service request, it made the service bloated. Right now, the ACL is not intended to be a permanent feature. But we still needed to make a call to the existing “Create Order” service. By doing that, we will eliminate the need for the ACL.

Customer Experience 40

Customer Experience Data Visualization Messaging Software Engineering 40

Alchemer Mobile

NOVEMBER 25, 2019

So fundamentally fix problems, to build new products, to take customers who had unfortunate experiences and to solve them, whether it’s customer service and customer care or it’s actually feature development. Robi Ganguly: And this is really an ongoing process. And what that causes is navigation confusion.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Userpilot

DECEMBER 6, 2022

‘Feature factory’ is not exactly a positive term, especially if you’re aspiring to be a product-led SaaS product management team. This article explores what the ‘feature factory’ mindset is and what the signs you might be working in such a company are. What is a feature factory? Ready to dive in?

Onboarding KPIs 98

Onboarding KPIs Product Research Feedback Software User Testing 98

Userpilot

APRIL 30, 2024

Use in-app messages to announce new features and drive upsells and cross-sells. Like Userpilot which continuously adds new features such as improved analytics and AI-powered capabilities to enhance value for existing users and expand our customer base. Personalized onboarding reduces time to value.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Atomic Spin PM

JANUARY 14, 2019

That topic could be a blog post in itself. ” This refers to the bloated size UIViewControllers can grow to if you are not disciplined in factoring away functionality. You can also configure it in many different ways (static layout, dynamic layout, indexed, editing features, swipe controls, and more). What was I expecting?

Feedback Software 40

Feedback Software Development Framework Data Visualization 40

Intercom, Inc.

SEPTEMBER 5, 2019

We also discuss how products can evolve from being highly targeted at certain users to becoming bloated pieces of software trying to appeal to a mass of different users. What steps can you take to avoid introducing bloat into your product as it grows with the addressable market? Beware the risk of feature bloat.

User Testing 138

User Testing Customer Experience Customer Feedback Weak Development Team 138

Userzoom

APRIL 17, 2018

Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. We’ve been putting pressure on the subject for years, and it seems like a lot of designers and product owners are waking up to the fact their apps and websites are often slow, bloated, and inaccessible to a huge chunk of our population.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Product Talk

DECEMBER 15, 2021

What’s the last feature or product your team killed? He found the most success with: What was the last feature or product your team killed? In one particularly noteworthy response, a product manager said he was “the Marie Kondo of killing underperforming features.” When’s the last time you talked with customers?

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Product Research Customer Experience Research Software Reporting Tools 192

Userpilot

MARCH 7, 2023

No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips. Not enough features to satisfy customers’ needs and expectations. Allow users to submit feature requests or build a public roadmap to get more feedback. Unsatisfactory customer service.

Research Software 105

Research Software Feedback Software User Testing Data Visualization 105

eG Innovations

AUGUST 30, 2022

Some history on the need for Office containers is given in Kasper Johansen’s blog: Why is FSLogix O365 Container essential when using Office 365? A full overview of considerations around Teams is covered by James Rankin in his article: QuickPost – how to stop FSLogix Profile Containers bloating when running Microsoft Teams – JAMES-RANKIN.COM.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 14, 2021

In-app marketing can include notifications and tooltips to guide users to build habits or use a feature – thus improve user activation, engagement and feature adoption. The tooltip you see above urges the user to improve their results by using A/B testing (an advanced feature of Userpilot).

Feedback Software 98

Feedback Software Research Software Customer Experience User Testing 98

Userpilot

MARCH 5, 2021

They also have a sense of urgency to explore all of your features in the number of days you give them. People who sign up through a blog post or a feature page. All the features are there for them to play around with, and if they hit your activation points there is around a 14% chance they will upgrade to a premium plan.

User Testing 98

User Testing Data Visualization Customer Experience Customer Feedback 98

Iteratively Blog

MAY 31, 2020

With product analytics, you can understand how customers are using your product and what features led to retention? What percent of users are discovering our core features? Measure feature adoption : With product analytics, you're able to track how folks are engaging and adopting new features.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

The Product Coalition

NOVEMBER 6, 2019

Simply, you will be able to assess vulnerabilities, understand where a feature might get complicated or a bottleneck might form. The categoritzation of features Some final principles include the categorization of features. Then, allocate tasks around those features. Useful, right? Learn how to tell a story ! Not to worry.

Roadmap 61

Roadmap Data Visualization Technical Review User Testing 61

Department of Product

AUGUST 11, 2020

Feature-based differentiation There are many product gurus who (rightly) argue that working in a feature factory is soul destroying. Endlessly churning out feature and feature in the vain hope that one of them will stick is a demoralising way to spend your days in product. Only focused on feature based differentiators?

Differentiation 52

Differentiation Feedback Software Product Research User Testing 52

Userpilot

OCTOBER 18, 2019

Today we’re going to take a look at 3 Inline Manual alternatives that will help you increase feature engagement. While Inline Manual is a good onboarding tool, it lacks a lot of features that will help you activate your users. This proves to be far more effective when it comes to increasing feature engagement and activation.

Analytic Tools 40

Analytic Tools Feedback Software Data Visualization User Testing 40

The Product Coalition

DECEMBER 20, 2018

Simply, you will be able to assess vulnerabilities, understand where a feature might get complicated or a bottleneck might form. Some final principles include the categorization of features. Then, allocate tasks around those features. So the first advice: plan ahead, but be ready to discard the plan if anything changes.

Roadmap 60

Roadmap Data Visualization User Testing Technical Review 60