Userpilot

DECEMBER 13, 2021

What is a product adoption process? Many SaaS businesses confuse adoption with user acquisition. In this blog, we’ll explain why, and how you can get more of your users adopting your product – becoming long-term, stable, and profitable customers. That is, they need to promote product adoption.

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Userpilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. What is product adoption?

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Analytic Tools Feedback Software Onboarding KPIs Data Visualization 95

Userpilot

FEBRUARY 15, 2023

As an experienced product manager, you might be questioning whether there’s any such thing – usually, you want to run away from friction as fast as you can! TL;DR User friction is anything that impedes your users from completing their objectives within your product. Excites users about your product.

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Product Research Customer Experience User Friction Data Visualization 98

ProductPlan

NOVEMBER 5, 2021

What is Product Adoption? Product adoption, sometimes called user adoption, refers to the use of a product or feature that results in accomplishing a product’s intended goals to achieve anticipated benefits. Awareness generates interest that leads to a user trying the product or features out.

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Userpilot

FEBRUARY 10, 2022

Wondering how you can improve the product adoption rate of your SaaS business? Without product adoption, your new users will remain stuck in the activation stage, and there will be no growth. So let’s look at how you can boost product adoption and drive growth. What is product adoption in SaaS?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 98

Userpilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. They include innovators, early adopters, early majority, late majority, and laggards.

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User Testing Feedback Software Research Software Onboarding KPIs 98

UX Studio

NOVEMBER 3, 2023

Here, you will discover a curated list of blogs that offer expert insights, tools, and resources that will enable you to break through creative barriers. With practical tips and hand-picked examples, it will also help you to adopt fresh perspectives to elevate your skills as a product designer. Why Spotify Design?

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Userpilot

JANUARY 6, 2022

We’ve prepared an in-depth, honest comparison and review of two top tools for feature adoption that we’ve either experienced first-hand or that have been used by friends at other SaaS companies. Why is product adoption important for SaaS? Product adoption rates can literally make or break a SaaS company.

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Analytic Tools Reporting Tools Data Visualization Software Review 98

Indicative

MARCH 12, 2021

The big challenge for SaaS companies today isn’t customer acquisition—it’s activation, getting those leads to fully adopt the product and become long-term active users. That means SaaS product and marketing teams need to shift their focus toward product adoption. A Framework for Driving Product Adoption.

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Analytic Tools Onboarding KPIs Product Research Customer Experience 101

Product Talk

JULY 12, 2017

It’s easy to think you already do continuous product discovery. They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. Most product teams are starting to integrate discovery practices into their product development process. 2017 Product Conferences.

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Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. People are not likely to find value in a software product if they are left alone to figure everything out. Many of them will leave the moment they encounter friction or perceive the SaaS product as too complex for them.

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Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

FEBRUARY 20, 2020

So your team deployed new product updates again this week. So to get their attention, you have to anchor your product update from the “ what’s in it for them ” perspective. Here’s how to do your product updates right. How many product request messages do you get every day? Users don’t care about your new features.

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Feedback Software Onboarding KPIs User Testing Customer Experience 128

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 29, 2019

Feature discovery is an important aspect of any SaaS product. It has the power to drastically improve adoption of your product and any new features you release. In this article, we’re going to take a look at how you can use feature discovery inside your own product. This all comes down to Product-Led Growth.

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The Product Coalition

FEBRUARY 5, 2021

The main lesson I learned from conducting almost 100 customer interviews for product discovery over the last six months is that there are many ways in which we can become biased during customer interviews. For example, a signed Letter of Intent (LOI) to buy a product. Let’s examine what we can do.

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User Testing Blog Customer Experience Customer Feedback 111

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

SEPTEMBER 12, 2019

That’s why I’ve decided to focus on best practices that will improve product adoption and onboarding. Use these UX writing best practices with your product and you’ll improve onboarding, and adoption will skyrocket. This can put people off your product completely, and may mean they never fully adopt it.

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UX Customer Experience User Friction Messaging 88

Userpilot

NOVEMBER 13, 2019

Well, most likely it’s because your product adoption sucks. Product adoption is crucial to the success of any SaaS product. But, as you’re about to see, if you increase product adoption, you’ll see churn plummet overnight. I’m going to cover a lot in this article: What product adoption actually is.

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Analytic Tools Onboarding KPIs Customer Experience Messaging 69

Userpilot

MARCH 31, 2022

There’s a simple way to boost product-led growth: giving users a fantastic first impression of your product by using onboarding tooltips. That starts with understanding how new users learn about your product. That starts with understanding how new users learn about your product. Ready to get started?

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Analytic Tools Customer Experience User Testing Customer Feedback 98

Gocious Blog

SEPTEMBER 26, 2023

Developing new products that customers love is a challenge but a rewarding one when your team gets it right. Moving from the initial idea to the production and release of the product requires strategy and some type of framework. The most commonly used approaches include stage-gate, agile, and hybrid systems.

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Development Agile Framework Article 87

Andrew Chen

DECEMBER 18, 2017

Of course everyone knows the mechanics of setting up a blog – but the hard part is finding your voice, figuring out topics that are interesting for other folks to read, and building a long-term habit. ” Ironic that VCs blog/tweet all day now ;). You might think that there’s too blogs on tech, startups, whatever.

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Blog Analytic Tools Research Software Feedback Software 110

Userpilot

OCTOBER 15, 2020

Say ‘Product Roadmap’ and every product person knows what you mean. But Product Adoption Roadmap (or Product Adoption Strategy ) and you get people scratching their heads. This is exactly what I wanted to tackle in today’s post: how to build an effective product adoption strategy for your SaaS.

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Onboarding KPIs Strategy Customer Experience User Testing 81

Mixpanel

AUGUST 12, 2019

At Mixpanel, we use our product internally to track critical business metrics. We “dogfood” it as much as we can: to measure product use at the account level with Group Analytics , onboard new customers using Mixpanel Messaging , and test subject lines in our blog newsletter. Targeting the right users.

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Data Visualization Onboarding KPIs Marketing User Testing 86

Userpilot

JUNE 25, 2021

Both of them may become Snapchat users eventually but the 16-year old is more likely to adopt it sooner. And that’s because of the Product Adoption Curve. The Product Adoption Curve shows how a product is adopted through multiple segments of the market. What is the Product Adoption Curve?

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Analytic Tools Feedback Software Research Software User Testing 59

Product Talk

MARCH 20, 2024

April 3rd: Identifying Hidden Assumptions: The Key to Faster Discovery Cycles Every week, I talk to people who can’t believe that product teams can really test multiple product ideas in the same week. It’s because most product people are stuck in a project-based idea-testing world. Register here. Register here.

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Userpilot

APRIL 2, 2020

When a user signs in to your product for the first time, chances are they won’t really know where to start. You could even have your CS team manually teach every new user how to use your product. In-app tutorials, however, enable you to teach your users how to use your product from within your product. Sounds good?

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Research Software Education Customer Experience User Testing 75

Gainsight

DECEMBER 10, 2018

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. CSM & Product’ Is the New ‘Sales & Marketing’. You can’t have a business without a product and you can’t maintain a customer base without Customer Success.

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Product Talk

FEBRUARY 7, 2024

Sandrine Veillet ’s Product in Practice story perfectly exemplifies this. She took a multi-step, methodical approach to introduce continuous discovery, including enrolling a group of product people in the Master Class , having those participants coach and train others, and bringing stakeholders along for the journey.

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Product Research Reporting Tools User Testing Research Software 233

Mixpanel

APRIL 18, 2024

Believe it or not, rolling out a new product can be a lot trickier for B2B companies. Further, most B2B tools are productivity-boosting tools, which means when you do launch a new feature, you don’t always want to try to drive adoption with what could be noisy in-product messaging or tours. Take Mixpanel, for example.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

Mixpanel

AUGUST 12, 2019

At Mixpanel, we use our product internally to track critical business metrics. We “dogfood” it as much as we can: to measure product use at the account level with Group Analytics , onboard new customers using Mixpanel Messages , and test subject lines in our blog newsletter. Targeting the right users.

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Data Visualization Onboarding KPIs Marketing User Testing 40

Userpilot

MAY 14, 2019

WalkMe is one of the most popular tools for driving user adoption, but that doesn’t always mean it’s the best fit for your company. The 5 products we chose were: Pendo. Here at Userpilot, we’re obsessed with driving product adoption, both for our own users, and for our customers’ users. Userpilot (Obviously!).

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Analytic Tools Feedback Software Data Visualization Reporting Tools 40

Userpilot

JULY 4, 2023

Growing your product requires tackling one of the biggest challenges, which is to cross the chasm. TL;DR The chasm is the gap in the product adoption curve between the early adopter and the early majority. TL;DR The chasm is the gap in the product adoption curve between the early adopter and the early majority.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. What is user adoption?

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Analytic Tools Feedback Software User Testing Data Visualization 98

Userpilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. User adoption is how you measure how much of your product the user is regularly using. To improve user adoption, you must consider every part of the customer journey. What is user adoption?

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Feedback Software Customer Experience User Testing Onboarding KPIs 98

Userpilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Here are four steps for building a user adoption strategy: Do customer research and create user personas.

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Analytic Tools Feedback Software Research Software Data Visualization 97

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. What is a digital adoption platform? Book the demo!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Therefore, as a product marketer, you need to continually update your skills to remain relevant in a constantly changing industry.

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