Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Product Research 92

Product Talk

JANUARY 19, 2022

I’m excited for 2022. First, let’s look at the outcomes that drive my business. Increasing the number of product trios who adopt a continuous cadence to their discovery work is my North Star metric. My goal is to increase the number of product trios who adopt a continuous cadence to their discovery work. Happy New Year!

Product Research 194

Product Research Workshop Weak Development Team Books 194

Intercom, Inc.

FEBRUARY 1, 2022

The customer expectation gap has been widely reported on in the years since the pandemic, but our latest Intercom Customer Support Trends Report for 2022 shows that that gap has expanded further than ever. of support teams in 2022. . Every time a customer chooses to self-serve, your team is freed up to answer more complex queries.

User Testing 118

User Testing Customer Experience Data Visualization Customer Feedback 118

The Product Coalition

DECEMBER 22, 2022

Learn from the finest to create your top-tier product or keep up with the most recent SaaS developments. Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Intercom, Inc.

DECEMBER 14, 2022

2022 has been a year for the books, with major changes and uncertainty across every industry. . Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see.

Data Visualization 104

Data Visualization Feedback Software User Testing Customer Communications 104

Userpilot

JULY 30, 2023

Both acquisition and retention costs help drive business growth. You should put more focus on acquisition than retention when you’re launching new features /products or aiming to expand your customer base, or when the market share or churn rate is low. What is customer acquisition? What is customer retention?

Customer Experience 85

Customer Experience Customer Feedback User Testing Data Visualization 85

Department of Product

SEPTEMBER 21, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Bard’s Director of Product Management, Yury Pinsky outlined the technology underpinning the new feature in a blog post and says that the extensions can be used for use cases like planning trips, writing cover letters and drafting business documents.

Research Software 52

Research Software Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

FEBRUARY 29, 2024

With Actions, developers could automate repetitive tasks, streamline workflows, and accelerate development cycles, driving productivity and efficiency to new heights. In 2022, Hacktoberfest attracted over 145,000 participants. Based on the needs of the market, GitHub made strategic changes to its offerings and pricing model.

Software Review 114

Software Review Customer Experience Software Developers Software Development 114

Userpilot

JULY 21, 2022

The SaaS market is competitive, and it’s not enough to have a good product. Many brands have great products but what makes you stand out from the competition is customer experience (CX). You will also learn some tips and strategies to create better automation, plus top CXA tools to try in 2022. Drives customer satisfaction.

Feedback Software 88

Feedback Software Reporting Tools Customer Experience Data Visualization 88

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. Let’s go over the ones for 2022 and how they will influence your product. Miro provides relevant SSO options to help users access their products easily.

Feedback Software 111

Feedback Software UX User Testing Embedded Analytics 111

Gainsight

APRIL 21, 2022

2022 has already been quite the year. Since 2021, we have seen more product-led hypergrowth than in years past. In fact, in 2022, there are reportedly over 1,000 companies that were in hypergrowth and reached “unicorn” status worldwide. Product Experience . Creating a Product Roadmap? Product Led Growth.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 94

Analytic Tools Data Visualization Research Software Feedback Software 94

Userpilot

JANUARY 27, 2023

The success of your product, the future of your company, and your future as a PM depend on paying customers. However, it would be naive to expect customers to part with their hard-earned cash without first trying out the product. As a SaaS product manager , how do you give users a chance to experience your product value?

Feedback Software 94

Feedback Software Analytic Tools B2B Data Visualization 94

Gainsight

FEBRUARY 25, 2022

But even though the stock market may be on an uncertain trajectory, it turns out one of the key metrics driving valuations in SaaS stocks remains the same: Net Revenue Retention (NRR). The Customer Success team ensures that those customers are receiving their desired outcomes and getting value from your product. What Is NRR?

Marketing 52

Marketing Reporting Tools User Friction Data Visualization 52

Product Talk

MARCH 16, 2022

This simple formula is how we create customer value (by delivering on opportunities) in a way that creates business value (by driving our outcome). Since 2013, Product Talk has helped teams do exactly this. I often compare the online course platform world today to the blogging world in 2003. There’s only one problem. Tweet This.

Research Software 222

Research Software Product Research User Testing Data Visualization 222

Userpilot

MARCH 8, 2022

Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.

Technical Advisors 113

Technical Advisors Product Research Analytic Tools User Testing 113

Bain Public

DECEMBER 9, 2021

Not only that: giving back requires active involvement and implementing solutions in response to product leadership challenges and Canadian startup ecosystem expectations. As a business, we want to achieve success in ways that honour our ethical values as well as respect startups and accelerator communities.

Research Software 52

Research Software Feedback Software User Testing Workshop 52

Product Talk

OCTOBER 19, 2022

This seems like a simple enough question, but many product teams struggle to answer it honestly. They care about having their own problems solved or having an enjoyable experience when they use your product. They care about having their own problems solved or having an enjoyable experience when they use your product. Tweet This.

Product Research 189

Product Research Customer Experience User Testing Data Visualization 189

Userpilot

JANUARY 6, 2023

That is the question that many product managers and marketing managers need to tackle to choose the best pricing strategy for their SaaS products. That’s exactly what Jana Frejova , Product Marketing Lead at Spendesk Spendesk , discussed in her recent presentation at the Product Drive Summit 2022 organized by Userpilot.

Customer Experience 85

Customer Experience User Testing User Friction Product Research 85

Department of Product

JANUARY 17, 2023

Alternative Product Business Models The rise of the microsubscription and more as an alternatves to ad funded models The world, as always, is changing – and keeping on top of trends that matter to product teams is an essential part of succeeding in building winning products. Google Drive – $2.99

Reporting Tools 52

Reporting Tools User Testing Customer Experience Product Research 52

Gainsight

APRIL 21, 2022

In fact, in our 2022 Customer Success Index , we found that “CS responsibilities tie directly to business goals and revenue.” Churn reduction and product adoption were top priorities, indicated by 83% and 81% of respondents, respectively, and 45% of companies actually let their CS org drive renewals and other expansion efforts.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Technical Review 52

Mind the Product

DECEMBER 4, 2017

Gartner predicted that by 2022, most people in mature economies will consume more false information than true information. The solution to combating the “fake news” – at least in a product organisation – is good intelligence. Let’s dig into three examples and look at how usage data can help.

Data Visualization 150

Data Visualization Development Artificial Inteligence Customer Experience 150

The Product Coalition

DECEMBER 27, 2022

The unshakable fact is that, according to many of the analyses of the market, there are almost 30 million crypto wallets, along with the sales volumes of NFTs reaching beyond $40 billion by this fiscal year, 2022. This blog will be sharing some of the most informative and interesting development of web3’s favorite NFT marketplace.

Data Visualization 116

Data Visualization Technical Review Systems Review Software Review 116

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. 10 Great Questions Product Managers Should Ask Customers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Userpilot

NOVEMBER 17, 2021

5 products. is the umbrella organization for 5 successful enterprise products: BizTalk360, Document 360, Severless360, Atomic Scope, and Cerebrata, which the business acquired in 2019. In 2010, he decided to build a product to solve these issues. Anyone can sit down and build a product. 2,000+ customers. How it started.

Customer Experience 90

Customer Experience User Friction Enterprise Document 90

Userpilot

MARCH 7, 2022

Sadowski, the Founder, and CEO of Brand24, in one of our Product Heroes episodes. Watch all Product Heroes episodes here. Sadowski is the founder and CEO of Brand24 , a social media monitoring solution that provides instant access to brand mentions across social, news, blogs, and more. How it started. Their goal?

Analytic Tools 130

Analytic Tools Data Visualization Reporting Tools Technical Review 130

Userpilot

NOVEMBER 5, 2022

What can product managers do to escape it? These are just a few of the questions that Melissa Perri, a product consultant and the author of Escaping the Build Trap , discusses in her presentation she delivered at the Product Drive Summit powered by Userpilot a few weeks ago. What’s product value ? Book the demo!

Research Software 96

Research Software Feedback Software Product Research User Testing 96

Userpilot

DECEMBER 19, 2022

This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth.

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 95

Gainsight

JANUARY 20, 2023

Sabina Pons is Operating Partner at Growth Molecules and a 2022 Top 100 CS Strategist. The importance of these phases is tied to the customers’ focus on the value they are getting from your product or service. If customers are expanding their use of your product, they have a higher likelihood of renewal.

Customer Experience 52

Customer Experience Strategy Customer Feedback Data Visualization 52

Userpilot

DECEMBER 6, 2022

This helps you strengthen customer relationships, making them more likely to stick to your product. Identify how customers interact with the product throughout the customer journey. Measuring CSAT scores at multiple touchpoints across the user journey will help you gauge users’ overall satisfaction with your product.

Customer Experience 93

Customer Experience User Testing Customer Feedback Data Visualization 93

Userpilot

JANUARY 26, 2022

In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth. Using Userpilot, you can apply feature tags to track user behavior inside your app so that you can help them get more value from your product. So let’s dive in!

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Userpilot

JUNE 27, 2022

In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. Developer marketing is a set of strategies and tactics designed to connect, attract, and incentivize developers to adopt your product. Let’s get started! What is developer marketing?

Weak Development Team 52

Weak Development Team Development Marketing User Testing 52

Gainsight

JUNE 2, 2022

We are about product-led growth. Yancey Spruill is the CEO of DigitalOcean, known for its digital storage and networking products and solutions powered by cloud technology. Their product enables real-time data from multiple sources to stream across an organization continuously. Gainsight is not just about customer success.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JANUARY 10, 2022

In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. Are still wondering how to keep your customers and make them love your product? 86% of buyers are willing to pay more for a product if they have a better customer experience. No worries!

Feedback Software 95

Feedback Software Analytic Tools Research Software User Testing 95

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. For product analytics, choose Heap, MixPanel, or Amplitude. What is a customer success platform?

Analytic Tools 94

Analytic Tools Feedback Software Reporting Tools Data Visualization 94

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? This data enables product managers, customer success, and marketing teams to detect friction points and unravel product growth opportunities. 10 Best customer segmentation tools to try in 2022.

Analytic Tools 95

Analytic Tools Research Software Data Visualization Reporting Tools 95

Usersnap

FEBRUARY 23, 2022

In order to understand customer needs, get more customer feedback , and use it actionably, the rise and importance of SaaS product management within digital companies are “mooning” ??. SaaS product management is undoubtedly the engine that helps digital enterprises grow. What is SaaS Product Management? What do I mean by this?

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59