Intercom, Inc.

SEPTEMBER 1, 2021

At Intercom, we believe the best products are built with the market in mind. That’s why some of Intercom’s first marketing hires were product marketers and why we’ve had a “seat at the table” from the early days of the company. . More and more, I see startups hiring PMMs as their first marketer ”.

Marketing 138

Marketing Product Marketing User Friction Customer Feedback 138

The Product Manager Coach Blog

FEBRUARY 8, 2024

I recently had a conversation with a product manager who felt stuck. It’s a scenario many face, often viewing their career trajectory through the lens of dependency on others—what I’d call a passive mindset. It’s high time we shift from a passive to an empowered stance on career development.

Leadership 52

Leadership Branding Consulting Books 52

Userpilot

JANUARY 28, 2021

The internet is rife with advice on how to become a Product Manager – often written by people who have never worked as a Product Manager themselves. So if you’re looking to switch careers and become a PM – you will for sure find some insights in this blog.

Research Software 98

Research Software Customer Experience User Testing Feedback Software 98

Mind the Product

JANUARY 16, 2020

If you speak to five product managers about how they got their jobs, you’re likely to receive five different answers. Transitioning from a functional role such as marketing or engineering to product can seem daunting, especially if your education and experience aren’t specifically tailored to product, but it can be done.

Data Visualization 114

Data Visualization Customer Experience Customer Feedback Transportation 114

The Product Cafe

JANUARY 18, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ☕ Thanks for reading Product Café Newsletter ☕️! They're all about bringing out the best in you.

Artificial Inteligence 52

Artificial Inteligence Technical Advisors Customer Experience Certifications 52

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. 10 Great Questions Product Managers Should Ask Customers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. The Most Common Product Management Interview Questions What do you see as a Product Manager’s main role within product development? What main changes would you make to [our product]?

Weak Development Team 156

Weak Development Team User Testing Product Management Product Manager 156

bpma ProductHub

SEPTEMBER 4, 2017

By John Zilch – This blog post is based on an interview conducted with Brian Lawley, the CEO and Founder of the 280 Group. Brian will be hosting the next BPMA event titled “Becoming a Phenomenal Product Manager and Getting to the Next Level” on September 14th, 2017 at Wayfair, 4 Copley Place, Boston MA.

Events 150

Events User Testing Presentation Customer Experience 150

Antwak Blog

JANUARY 29, 2021

Product Management could be your key to move out of a stagnating career. Make a career switch into a career of your choice. If Product Management is your likely choice, then this is the right blog for you. Product Manager not Prime Minister). Well, then why waste time?

User Testing 52

User Testing User Friction Product Management Product Manager 52

PMLesson's Ace the PM Interview

MARCH 3, 2022

The product management career path can be incredibly fulfilling as you build and work on products used by millions of users around the world. However, a PM career looks different than other roles in tech. The success of a product, or even an entire company, rests on the product team.

Weak Development Team 52

Weak Development Team Technical Review Data Visualization Product Management 52

The Product Coalition

MAY 13, 2020

For such an integral part of product, it’s amazing that nobody seems to know what Product Ops is! As a skill on LinkedIn, Product Operations has grown 80% in the last year. So why is no one really talking about it the way they talk about things like Product-Led Growth ? What Does ‘Product Ops’ Mean?

Product Research 148

Product Research Data Visualization User Testing Research Software 148

bpma ProductHub

MAY 22, 2017

The Path to Product Management. By John Zilch – I recently stumbled across a thought-provoking question posted on the Boston Product Management Association group page. Justin asked: “Is an MBA a pre-requisite for Product Management?” I thought that was a fascinating question. How can one fix it?

Product Management 150

Product Management Product Manager Customer Experience Management 150

Product Management University

MARCH 25, 2019

The transition into product management from a technical role is one of the most difficult. Of all roles that touch the product, technical roles are the furthest removed from the market and the customers. The textbook product manager is a problem-finder by default. Know Your Comfort Zone. They’re mostly gray.

Product Management 113

Product Management Product Manager Management Management 113

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. This article will walk you through all you need to know about a product designer vs a UX designer. Product designer vs UX designer.

UX 92

UX Research Software User Testing Analytic Tools 92

Product Talk

FEBRUARY 28, 2024

That’s certainly the case for Kelsey Terry , who’s sharing her story in today’s Product in Practice. In her former role as Director of Product at Going (formerly known as Scott’s Cheap Flights), Kelsey was tasked with running a pilot product trio. This would be a much shorter blog post if that were the case!

Product Research 237

Product Research Onboarding KPIs Feedback Software User Testing 237

ProductPlan

JUNE 5, 2020

Continuing education plays a crucial role in long-term career success in just about any profession. Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. We’ve scoured the certification landscape.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Userpilot

FEBRUARY 24, 2021

So you are a Product Manager. Have you thought what skills do you need to succeed at your career though? Shobhit Chugh – Ex-Google Product Manager helping PMs fast-track their career – says it’s time to treat your career like a product! How did you end up becoming a product manager?

Product Management 66

Product Management Product Manager Product Research Customer Experience 66

The Accidental Product Manager

FEBRUARY 19, 2024

TicTok product managers have to deal with new rivals Image Credit: HS You Is there any app that is hotter than TicTok? This would be a great product manager job to have. The TicTok product managers have to start to consider how they are going to react to a changing market. were using TikTok.

User Testing 73

User Testing Product Management Product Manager Product Research 73

The Product Manager Coach Blog

MAY 5, 2023

Becoming a successful product manager requires a unique set of skills and expertise. It involves being able to identify customer needs, understand market trends, and work collaboratively with cross-functional teams to develop and launch successful products. Mentoring is a learning opportunity for both mentees and mentors.

Data Visualization 52

Data Visualization Customer Feedback Product Management Product Manager 52

bpma ProductHub

APRIL 10, 2017

By Garima Painuly- One of the constant challenges a product manager faces is creating a focused product roadmap that is aligned with expectations of all stakeholders, and defending that roadmap against distractions. The discussion topics were inspired by a blog post from Fresh Tilled Soil on Building a Product Roadmap.

Roadmap 150

Roadmap Customer Feedback Feedback Software Data Visualization 150

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

The Product HQ

APRIL 20, 2024

Looking to become a SaaS product manager? The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. How to Become SaaS Product Manager?

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Product Talk

SEPTEMBER 9, 2020

I first met Petra Wille, a fellow product coach, at Mind the Product and was immediately impressed with her work. While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. I actually have a pretty common career path.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either.

Technical Review 157

Technical Review Product Management Product Manager Research Software 157

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much?

Research Software 94

Research Software Analytic Tools Feedback Software Product Research 94

Product Management University

DECEMBER 3, 2018

You build products, you market products, you sell products and you implement products. Improve employee retention by investing more heavily to develop talent within the organization and create more attractive career paths. wealth management firms). Learn Product Portfolio Management.

Healthcare 113

Healthcare Workshop Definition Strategy 113

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 93

Analytic Tools Data Visualization Research Software Feedback Software 93

Intercom, Inc.

OCTOBER 3, 2019

On this week’s show, we catch up with email marketing strategist, Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase. She said once to me that her career was like a spiral staircase, less like a corporate ladder.

Onboarding KPIs 143

Onboarding KPIs Research Software Customer Experience Dashboard 143

Gainsight

JANUARY 6, 2023

They’re investing in product experience (PX) and product-led growth (PLG) strategies to efficiently chart a path to durable growth—and smooth sailing when market conditions improve. The common thread between these three approaches is the product experience.” Product Experience . It Depends.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Research Software 52

Userpilot

JULY 25, 2022

Customer onboarding challenges are something every SaaS owner or product manager will face at some stage of their career. Some of the most common onboarding challenges are high user churn, low feature adoption , poorly converting marketing emails, support issues, and users failing to reach the activation point.

Feedback Software 89

Feedback Software Onboarding KPIs Analytic Tools User Testing 89

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is one of the newest and most impactful roles within an organization. As a product marketing manager (PMM), you influence most areas of the organization including product, design, sales, support, and, of course, marketing. What skills do I need as a product marketing manager?

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

The Product Coalition

FEBRUARY 5, 2021

We’re well overdue a conversation about Product Managers and technical skills. It doesn’t seem to matter how many times the industry tries to reassure newcomers that you don’t need to be a full stack software engineer to be a good Product Manager. SQL : Used for data management and manipulation.

Technical Review 133

Technical Review Product Management Product Manager Software Review 133

PMLesson's Ace the PM Interview

JULY 12, 2020

In this post, we talk to Kayiita Johnson, product manager at Google Nest and the founder of PM While Black , a site making PM accessible to the Black community. In this Path to PM post, Kayiita and I discuss the challenges the Black community faces in getting into PM and how he is addressing them. Amplify our voices.

Product Management 98

Product Management Product Manager Feedback Software Management 98

Userpilot

AUGUST 11, 2022

Since customer success roles are relatively new, companies don’t always have a clear idea of what responsibilities are appropriate for a customer success manager (CSM). As a result, customer success managers end up with more tasks than they can handle—making it harder to focus on helping users engage with the product and achieve success.

Feedback Software 95

Feedback Software Research Software Analytic Tools User Testing 95

The Accidental Product Manager

JUNE 27, 2022

Walmart product managers are encountering food delivery challenges Image Credit: Mike Mozart. You would think that if you were a product manager at one of the world’s largest retail companies, getting into a new line of business would not be all that hard to do. Amazon bought Whole Food Market Inc.

Product Management 65

Product Management Product Manager Crowdsource Management 65

The Accidental Product Manager

OCTOBER 6, 2021

As sales slip, product managers have to hit the highway to be successful Image Credit: Justin Ennis. However, the product managers over at Harley Davidson are struggling just like everyone else and they are going to have to start doing different things if they want their motorcycles to keep rolling off the lot.

Product Management 65

Product Management Product Manager Strategy Management 65

Userpilot

JULY 8, 2021

Product manager courses are everywhere. Product management is one of the most diverse disciplines and requires an extremely broad set of skills. Additionally, the product manager role drastically changes with your seniority. Beginner product manager. Mid-career product manager.

User Testing 62

User Testing Research Software Analytic Tools Feedback Software 62