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Product in Practice: Bringing the Discovery Habits to WebMD

Product Talk

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well.

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Startup Metrics

TechEmpower - Product Management

If you can demonstrate that your CAC and CLV numbers work as expected, then you’ve proven you can make money. Proving your Business Model Works - Build, Define, and Review But how do you prove your numbers? If your numbers work out, then scaling becomes a question of capital. Don’t overcomplicate things with reporting tools.

Startups 104
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Product Led Success: The Professional’s Handbook – An Introduction Blog

Gainsight

One Gartner report found 80% of IT companies will adjust their mission to account for product-centered models in the next three years. . But for the most part, the SaaS world doesn’t work that way anymore. According to Dimension Data, 84% of companies that work on improving the customer experience report an increase in revenue.

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Ask the Community: What’s a Mistake You Made Early in Your Continuous Discovery Journey?

Product Talk

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. At Plum.io, Leann says, “The Product team ’s purpose is to figure out what opportunities we should be pursuing and why, and to work with Design and Development to make that a reality.”

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Slowing Down: Choosing Not to Set Goals for 2023

Product Talk

For the past several years, I’ve published a state of the business report as my initial blog post of the year. That means we require that folks enroll in our Master Class or our set of Deep Dive courses before engaging us for coaching. It helps us scale our impact by working with more teams at more companies.

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Customer Support: Bridge the expectation gap in 2022

Intercom, Inc.

With a new bar set for what is achievable digitally, customer expectations have grown in correlation – particularly when it comes to support, its availability, and the quality of the customer experience. . No wonder “proactively answering customers’ questions with FAQs” is a top priority for 42.5% of support teams in 2022. .

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30 Steps to Mobile App Launch

Alchemer Mobile

Whether you are focused purely on marketing or a dev/marketer jack-of-all-trades, we’ve put together a checklist of the 30 steps you can start taking today to master the mobile app launch and set your app for success for years to come. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix.