Lenny Rachitsky

FEBRUARY 25, 2025

Step 1: Preparation (3-5 weeks) The preparation step is a foundational effort where a lot of the groundwork and due diligence is done to inform the strategy selection process. Then iron out any adjustments as a result of these reviews. Let’s dive into detailed guidance for each step.

Strategy 122

Strategy Technical Review Product Strategy Product Research 122

Userpilot

MAY 17, 2025

A user flow is just one chapter in a user journey, like a linear path, such as tap Sign Up enter email confirm code. Screenshots must preview real value, the description must hit the problem you solve, and early reviews should reinforce trust. At this stage, delighted users can refer other people and give reviews about your app.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Expert review : Established design experts check your products design based on usability principles to identify potential improvements. Basically, anything that ruins the user experience.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore. Otherwise, they won’t choose a company with a tarnished brand image. introducing innovation and upgrading software products.

Reporting Tools 129

Reporting Tools Technical Review User Testing Software Review 129

Userpilot

APRIL 30, 2025

With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code. Userpilot is a no-code digital adoption platform that unifies mobile and web engagement, analytics, and feedback. Pro tip: Respect customers schedules.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Here are three helpful tips: First, offer rewards when users complete significant tasks to reinforce their progress. For quizzes specific to a brand, users can win rewards by answering three questions correctly.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Review competitor apps for languages supported. Pro tip: Integrate localization into your product development lifecycle from the start.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Alchemer Mobile

FEBRUARY 2, 2021

For a consistent brand image, all of your marketing activities should communicate and reinforce this one statement. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. REGISTER YOUR DOMAIN AND CREATE A LANDING PAGE.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. Userpilot is the best no-code onboarding solution for web-based apps.

Analytic Tools 98

Analytic Tools Onboarding KPIs Software Review Data Visualization 98

Userpilot

MARCH 9, 2023

That’s exactly what we explore in our review. This includes unlimited no-code features and page tagging, user segmentation , and behavioral analytics. Retroactive analytics Retroactive analytics enables non-technical product teams to track user behavior data without any coding. Pendo review. No integrations.

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Userzoom

MAY 20, 2020

The following tips are taken from our latest on-demand webinar , where Mary Luong, Sr. In the meantime, here are Mary’s top tips for running remote user research while making sure participants are as comfortable as possible and continue delivering valuable UX insights. Tips for getting feedback from users in their natural setting.

User Testing 120

User Testing Research Software Customer Feedback Technical Review 120

Userpilot

SEPTEMBER 5, 2022

Wondering how to ask for customer reviews effectively and get them to respond immediately? Customer reviews play an integral role in any SaaS company’s marketing and customer service efforts. These reviews can directly influence consumer sentiments , attract new customers, and help your product grow. Let’s dive in!

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

AUGUST 30, 2024

The product-focused approach helps you deliver a clear product value proposition, improve your brand image, and demonstrate competitive differentiation. Tips to improve your product marketing strategies: Identify your target audience and buyer personas. Product-led blog content. Email marketing. Paid digital. Influencer marketing.

Advertising 105

Advertising Analytic Tools Research Software Data Visualization 105

The Product Coalition

NOVEMBER 23, 2021

For example, one of the products is ancient and extremely expensive, Kala Namak rice which has recently gained popularity among therapists, premium wellness centres, & premium users due to its peculiar properties & health benefits. They always ask do they need to do everything themselves or only something for the brand creation.

Startups 157

Startups Strategy Technical Review B2B 157

Alchemer Mobile

DECEMBER 10, 2019

Every year, Apple implements a code freeze on all mobile apps where no new app submissions or app update submissions will be processed. The App Store shuts down during this time to allow Apple’s manual submission reviewers to take some much-deserved time off around the holidays.

Software Review 147

Software Review Customer Experience Branding Development 147

The Product Coalition

JULY 12, 2021

Since, these platforms are paving a way for you to get brand awareness, credibility, and increased customer loyalty. Inconsistent With The Content Publishing Nothing can beat the importance of content when it comes to marketing your brand. People don’t want to see you bragging about your brand.

User Friction 158

User Friction Software Review Advertising Customer Experience 158

Alchemer Mobile

JULY 25, 2024

Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement. Proactively gathering feedback allows you to quickly identify and solve their pain points before they result in wider issues, like churn or negative reviews.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Intercom, Inc.

AUGUST 25, 2020

The democratization of software adoption doesn’t necessarily work at scale. It’s one thing to buy a time-tracking app, and it’s another thing to buy a complex piece of software that’s expensive. Democratizing the adoption of software. So people come back often with different states of knowledge.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Alchemer Mobile

MARCH 17, 2020

We hope you enjoy this list of tips and tricks to help solve some of the most common challenges for mobile product managers, as told by Parks and Recreation GIFs. Due to rapidly-changing technology, customers have high expectations for the products they use. Interested in improving your mobile app ratings and reviews?

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

Product Innovation Educators

SEPTEMBER 2, 2024

Chip emphasizes that product managers should see market research as an ongoing process and provides practical tips for doing effective research. For example, when researching a new coffee maker, asking “Why do you prefer your current brand?”

User Testing 280

User Testing Product Research Market Research Research Software 280

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

Reporting Tools 59

Reporting Tools Magazine Software Review Customer Experience 59

Userpilot

OCTOBER 23, 2022

15 tips for acquiring and retaining customers. 15 tips for acquiring and keeping repeat customers in SaaS. 15 tips for acquiring and keeping repeat customers. You can do email surveys, collect reviews, analyze live chat discussions, or monitor social media. How to calculate your repeat customer rate.

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

Userpilot

APRIL 30, 2024

In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. It boasts two main advantages: a no-code builder that allows you to create prompts without coding, and a personalization filter for selecting who sees a prompt.

Analytic Tools 102

Analytic Tools Feedback Software Software Review Systems Review 102

Userpilot

OCTOBER 16, 2022

Create communities around your brand to connect directly with customers. With Userpilot, you can apply these strategies without having to code. When customers feel understood and aligned with your product and brand values, your sales will increase—and thus, your conversion rates. So why not try a demo to see for yourself?

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

SEPTEMBER 24, 2020

So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. What to Look For in NPS Tools & Best NPS Software. In particular, you must ensure it features your own branding and not that of the service provider. Userpilot NPS.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Software Review 98

Userpilot

APRIL 19, 2022

Userpilot allows you to create interactive walkthroughs , build help centers , create onboarding checklists and tooltips , and conduct A/B tests or product experiments , all code-free. 5 tips to improve your product engagement score. Troubleshooting tips. With a code-free solution, you can: Segment users based on their use case.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

APRIL 21, 2022

Today, we’re going to take a closer look at the different types of microcopy, why it’s important, and go over five tips that will help you write better microcopy in the long run. Crafting a consistent brand voice that aligns with your user personas is a great way to make your microcopy more engaging. Let’s get right into it!

Research Software 98

Research Software Customer Experience User Testing Customer Feedback 98

Userpilot

SEPTEMBER 30, 2024

A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors.

Messaging 111

Messaging Research Software Analytic Tools User Testing 111

Mind the Product

NOVEMBER 1, 2017

Eric is a senior developer at a medium-sized software company. Eric loves coding and is passionate about new products. Relationship with other products/brands. Review Your Marketing Strategy. Review the messages on your website. Our team is building a product for just one person. Unbelievable! Who is this person?

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Construction Workshop User Testing Customer Experience 139

Userpilot

JULY 15, 2022

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. The things they say about your brand are often beyond your control.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. To make an informed decision before you invest in the software, it's essential to understand the benefits and drawbacks of UserGuiding: Pros. You'll also be able to remove the UserGuiding branding and get full access to customer support. ." UserGuiding reviews.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

The Product Coalition

JULY 10, 2023

Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. Consumer-generated marketing (CGM) is when companies prompt their customers to create content for their product brand. Branded templates were used for: Speakers.

User Testing 111

User Testing Feedback Software Analytic Tools Data Visualization 111

The Product Coalition

DECEMBER 27, 2022

This is possible due to the credibility of the flexibility of the blockchain technology used. Reviews and Ratings The addition of Reviews and Ratings in a crypto platform, together with the NFT marketplace, lets the venture be of greater transparency. The blog discussed is just the tip of the iceberg. Closing Thoughts!

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

Userpilot

MARCH 25, 2022

For instance, when someone gives you a high Net promoter score (NPS), putting them in the Promoters category, thank customers right away and ask them for a more in-depth review on G2 or Capterra. Match your brand look and feel. An in-app survey should be a part of your UI — in harmony with the brand look and feel.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Product Research 98

Userpilot

JANUARY 27, 2021

We’re talking about a brand that’s famous for creating seamless user experiences. What about brands that prospects see for the first time? What about software solutions they have to review based only on a single web page? Simplifying software use for all ages. Is it hard to learn new software?

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Userpilot

MARCH 9, 2025

According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. For instance, qualitative data calls for content analysis or thematic coding, whereas quantitative data requires statistical methods. For starters, it shows you dont know your customers well enough.

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Research Software User Testing Analytic Tools Feedback Software 83