Roman Pichler

MAY 12, 2025

You should therefore focus on continuous strategizing : Spend a few hours per week to review the product performance using the appropriate KPIs , carry out competitor research, discover relevant trends , and hold quarterly strategy workshops to look at bigger development and adjust the product strategy.

Research Software 196

Research Software Technical Review Customer Experience User Testing 196

AB Tasty

MAY 15, 2025

Our 2025 Fashion Consumer Trends report reveals the shifts in how consumers discover, decide, and commit to fashion brands today. Introduction In a recent webinar , 3 experimentation leaders came together to unpack the latest consumer trends shaping the fashion industry. Overuse can cheapen brand perception.

User Testing 52

User Testing Product Research Testing Reporting Tools 52

The Product Coalition

JULY 21, 2022

Let’s find out the evolution of e-commerce technology in terms of trends and statistics in 2022. Many brands are using offshore development teams to build custom apps for their operations and increase sales. E-commerce technology trends 1. This e-commerce technology trend helps reduce the reliance on physical banks.

Reporting Tools 167

Reporting Tools Artificial Inteligence Data Visualization Wireless 167

Alchemer Mobile

MAY 7, 2025

Build a foundation that drives action Use reporting tools to translate feedback into trends. But remember, the retail brands that act on feedback most effectively are the brands that will emerge stronger with loyal customers, stronger pricing power, and a clearer understanding of what drives their success.

Feedback Software 130

Feedback Software User Testing Customer Feedback Data Visualization 130

The Product Coalition

SEPTEMBER 19, 2022

Not so long ago, on a trip down memory lane, I was reminded about a nifty little tape player and recorder machine, that ruled the late 80s and early 90s, and impacted my electronic device brand preference, becoming a young adolescent! My brand loyalty would not have been so strong if it had not been for the introduction to “My First Sony”.

Branding 158

Branding Customer Experience Entertainment Definition 158

Productside

MAY 27, 2025

Theyre facing mounting pressure, internal friction, and a big challenge: turning a well-known brand with a faltering product into a focused, outcome-driven organization. WellNest has a strong foundationbacked by a trusted 20-year-old brand and longstanding relationships with employers, employees, and practitioners.

Product Strategy 177

Product Strategy Product Research Strategy Weak Development Team 177

Userpilot

OCTOBER 19, 2024

Get real-time insights into your survey responses, with visual breakdowns of data, NPS score, and trends. Qualaroo is a powerful in-context survey tool designed to help you gather feedback directly from users as they interact with your brand on any channel. Customize the branding of your surveys to match your company’s design.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Research Software 105

Product Innovation Educators

FEBRUARY 24, 2025

While they could have automated all customer communications, they discovered that human interaction provided invaluable product development insights. This demonstrates how innovative product development can create value for multiple stakeholders while addressing larger industry challenges.

User Testing 179

User Testing Research Software Feedback Software Customer Communications 179

The Product Coalition

OCTOBER 16, 2023

The Enduring Obsession: Big Brands and NFTs — A Tale of Hope and Uncertainty NFTs: A Shaky Start for the Big Fish When it comes to the world of NFTs, even the biggest brands are not immune to the initial turbulence. Major brands, like GameStop, once hyped up their NFT marketplaces, hoping to ride the NFT craze to success.

Branding 147

Branding User Testing Customer Experience Data Visualization 147

Roman Pichler

NOVEMBER 3, 2020

In the picture above, the process starts at the top of the cycle by creating a new strategy, either for a brand-new product or an existing one. Once you have enough data to see a clear trend—which tends to be the case after two to three sprints— check if the product goal can be met on time and on budget.

Product Strategy 426

Product Strategy Strategy Product Research Technical Review 426

Alchemer Mobile

MARCH 29, 2022

Due to ease of use, people getting into a groove of at-home fitness, and quick access to information on the go, consumers stuck around, and Healthcare brands saw improved retention and engagement opportunities throughout the year. Typically, brands see retention decrease as time goes on, but that’s not always the case.

Healthcare 262

Healthcare User Testing Feedback Software Customer Feedback 262

Product Innovation Educators

APRIL 3, 2023

How product and marketing teams can work together Today we are talking about the interdependence of product and marketing and how marketing trends have changed. It’s about using data to uncover insights and the best place, time, and way to speak to a consumer on behalf of a brand. Another trend is data enrichment.

Data Visualization 267

Data Visualization Marketing Advertising Analytic Tools 267

Alchemer Mobile

MARCH 22, 2022

Food and Drink brands who looked at retention through Fans and Risks segments made exceptional strides, particularly in long-term retention. In 2020, many Food and Drink brands increased their mobile offerings and wanted to get more feedback than they’d ever had before. 5 QSR App Trends to Watch.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. Although this term causes a lot of discussions, it isn’t a brand-new notion. Branding A mobile or web application will contribute a lot to your brand recognition.

Research Software 155

Research Software Feedback Software Reporting Tools Data Visualization 155

Gainsight

DECEMBER 18, 2024

As we venture into the future of digital self-service support, lets explore five key trends to watch in 2025 that will define the customer experience landscape: 1. This integration not only streamlines the experience but also enhances customer confidence as they engage with your brand.

Reporting Tools 52

Reporting Tools Customer Experience Artificial Inteligence Customer Feedback 52

Roman Pichler

OCTOBER 6, 2020

For example, generate revenue or meet a profit margin, reduce cost, or develop the brand? Whenever you create a brand-new product or when you make bigger changes to an existing one, like taking it to a new market , you will benefit from using a dedicated, timeboxed product discovery period. How will it differ from competing offerings?

Product Research 293

Product Research Technical Review Feedback Software Research Software 293

Alchemer Mobile

APRIL 12, 2022

The mobile investments teams made to Travel apps in 2020 paid off in 2021, fast-tracking the comeback Travel brands desperately needed after a year of uncertainty and low engagement, particularly in Transportation and Hospitality and Tourism. In 2021, brands were able to have more free conversations with their consumers.

Travel 261

Travel User Testing Research Software Feedback Software 261

The Product Coalition

DECEMBER 22, 2022

Explore the upward trends to know more. Check Out Top 5 Saas Trends 1. Companies can rename any software they employ to correspond with their brands through white labeling. For businesses, agencies, and brands who need to quickly and simply write business texts (engaging emails, high-converting blogs, etto create.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Alchemer Mobile

APRIL 5, 2022

When Finance brands segmented interactions based on shifted emotions, their 30-day retention for both Fans and Risks increased to 87%; 90-day retention for both Fans and Risks increased to 82%; and annual retention for Fans increased to 67% and to 61% for Risks. How FinTech Brands Can Use Sentiment Data to Improve CX.

Finance 261

Finance User Testing Feedback Software Research Software 261

Alchemer Mobile

MARCH 16, 2021

Brands shifted focus to improving long-term retention. Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. Three main trends took place: massive drops, huge spikes, and higher frequency of app usage.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Alchemer Mobile

MAY 18, 2022

Brands in Business Services had varied experiences in 2021. Brands working in monitoring and security faced hurdles more in-line with regular marketplace patterns. Want to see how the Business Services category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report? Download your copy here.

Data Visualization 264

Data Visualization Reporting Tools Feedback Software User Testing 264

Alchemer Mobile

MAY 19, 2022

Brands in the Utilities industry faced various hurdles throughout 2021. Only 11% of consumers shifted their emotions throughout the year, trending slightly toward shifting to Risk at 54% (52% overall). Want to see how the Utilities category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

User Testing 264

User Testing Feedback Software Data Visualization Customer Feedback 264

Alchemer Mobile

MAY 12, 2022

Brands were still eager to talk to their consumers, but the 2021 data story paints an interesting picture around caution in their approach, particularly around surveys. Basing product decisions on only 5% of your brand’s consumer base is a flawed and dangerous strategy. The housing market had a wild year. Download your copy here.

Data Visualization 264

Data Visualization User Testing Reporting Tools Feedback Software 264

Intercom, Inc.

JULY 29, 2020

Companies work to unlock the story of their brand , to tell the story of their target customers, use data to tell stories about their industry or provide further insights. This trend gets at a central truth: we like hearing stories. So it’s no surprise that storytelling has become such a popular part of brand marketing.

Data Visualization 271

Data Visualization User Testing Branding Customer Feedback 271

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends. Here are the top trends to watch out for.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Alchemer Mobile

AUGUST 2, 2024

From the classics like NPS and CSAT to new innovative ways brands are measuring CX, each measurement offers a unique perspective on how well your organization currently meets customer expectations. Brands should value loyalty because it directly correlates to customer lifetime value and drives growth through word of mouth.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

Alchemer Mobile

APRIL 21, 2022

In response, consumers interacted more with brands through their apps. The average response rate to in-app interactions was 91%—which means that the overwhelming majority of consumers who were interacted with responded to the brand’s outreach. On average, most brands only hear from less than 1% of their customers surveyed.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

APRIL 20, 2022

eCommerce brands were in a boon last year, and they capitalized on engaging with the increased volume of consumers through their mobile experiences. Shopping brands used Love Percent to understand the pulse of consumer sentiment over time, and Love Percent for Retail was 67%, 79% for eCommerce (64% overall). Download your copy here.

User Testing 243

User Testing Feedback Software Customer Experience Customer Feedback 243

The Product Guy

JUNE 25, 2024

As product leaders, mastering the art of storytelling allows us to combine user needs, market trends, technical constraints, and business goals into a narrative that not only explains what we are building but also ignites passion and drives alignment across diverse teams.

Product Management 199

Product Management Product Manager Data Visualization Customer Feedback 199

Roman Pichler

OCTOBER 2, 2018

Whenever you create a brand-new product or make bigger changes to an existing one, you will benefit from creating and validating a new product strategy. Do the metrics show a positive, flat, or negative trend? Look for new market trends. Timeboxed Strategizing. Analyse the data collected to understand how your product is doing.

Product Strategy 258

Product Strategy Product Research Strategy Technical Review 258

Userpilot

AUGUST 27, 2024

In HubSpot’s consumer behavior trends report, 72% of consumers said they’re more likely to make purchase decisions with a brand they can trust their data with. But when you think about this and all the trends that are happening right now, how can your business catch up? Userpilot ’s survey templates.

User Testing 104

User Testing Analytic Tools Feedback Software Research Software 104

Alchemer Mobile

NOVEMBER 11, 2021

You will be hearing from product professionals from leading brands like Disney, Redfin, and T-Mobile. What trends have you noticed in your industry? Words cannot espresso how much it would bean to us for you to watch! Here are some of the questions our experts answer: How did you get to where you are today?

Webinar 246

Webinar Feedback Software Customer Feedback User Testing 246

UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Alchemer Mobile

FEBRUARY 18, 2021

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. The way consumers interact with brands through their mobile devices has fundamentally changed – forever. Personalization.

Travel 230

Travel Feedback Software User Testing Strategy 230

Roman Pichler

MAY 13, 2024

These reviews help you see bigger trends. Does the data show positive, flat, or negative trends? Trends : Are there any new technology, regulatory, or social developments that will affect your product? What’s more, a collaborative approach helps you create alignment and secure buy-in.

Customer Experience 305

Customer Experience Product Research Technical Review Data Visualization 305