Userpilot

OCTOBER 26, 2023

TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Product-led growth uses the product as the primary driver of customer acquisition and retention, with minimal reliance on traditional sales and marketing. What do successful companies do to drive growth

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

The Product Guy

NOVEMBER 29, 2019

This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their pain points. How Products Fail Without Customer Empathy. First Principles of customer empathy.

User Testing 159

User Testing Customer Experience User Friction Customer Feedback 159

Roy Madden

JUNE 16, 2022

Case Study. Impact Disseminate 18+ newsletters with over 2,000 internal newsletter subscriptions Surface the latest trends, emerging technologies and competitors Stay on top of customers’ latest logistics investments through targeted intelligence. Read about how they did it in this case study.

Feedback Software 86

Feedback Software Research Software Customer Feedback User Testing 86

Lenny Rachitsky

FEBRUARY 8, 2024

Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. For example, we might prompt the AI agent to take several hours to write a detailed blog post citing references and case studies, and to delineate any trade-offs the agent made.

ChatGPT 78

ChatGPT Reporting Tools Data Visualization Research Software 78

eG Innovations

FEBRUARY 28, 2023

This should give you a great one-stop-shop to see how eG Enterprise stacks up against other exhibitors in the zone such as Dynatrace, LogicMonitor and Site 24×7. Learn how the features and pricing of eG Enterprise stack up compared to alternatives solutions such as SolarWinds, LogicMonitor, DataDog, Dynatrace, Splunk and ControlUp.

Data Visualization 52

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 52

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. I also shared a case study telling the story of two product teams as they adopted my definition of continuous product discovery. 3:28] Arity: A Case Study of an Organization Adopting Continuous Product. [9:16] Articles: Customer Interviews.

Product Research 213

Product Research User Testing Data Visualization Research Software 213

Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. The Making of Product Managers by Lena Sesardic gives you eight actionable insights from 20 stories of real product managers who broke into product management from different fields.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. You need to be precise, if it’s the CEO, CFO, VP – Sales, CMO, etc… You need to know as what ROI this user looks out to buy the product and continue to stay vested in the journey.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Indicative

JANUARY 25, 2021

For product managers at companies offering freemium mobile apps and trials, turning free users into paid ones is often a primary goal. The faster and more effectively you convert free users into paying customers, the higher your MRR and the faster your app can grow. How to Connect Your Data With Indicative.

Data Visualization 64

Data Visualization Analytic Tools Customer Experience User Testing 64

Userpilot

NOVEMBER 30, 2021

Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments). Userlane caters to enterprises and does not offer a free trial. At the heart of it, Appcues is a user onboarding and digital adoption platform. New User Onboarding. User Analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Amplitude

JUNE 18, 2019

As mobile usage increases, so does the need to analyze user behaviors on mobile websites As mobile usage increases, so does the need to analyze user behaviors on mobile websites and apps. Hubbard will show you how to measure technology ROI, customer satisfaction, and organizational flexibility. needs and desires.

Data Visualization 91

Data Visualization Analytic Tools Books User Testing 91

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

The Product Coalition

MARCH 29, 2018

It’s a principle that aligns the interests of product, sales and customers around value, simplicity, and competitive advantage. Yet most of the product community’s dialogue centers around the relationship with product and engineering. It’s easy to identify buyers and users with a recurring need. Pricing is simple and fair.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

UX Studio

MARCH 11, 2024

And then third level is that you think very deeply about what the user needs. You really understand the motivation of the user. 00:11:00] Read some books and found out about things like user testing and actually thinking about breaking down problems rather than just doing stuff that you thought looked good.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Atlassian

MARCH 25, 2022

That success is accelerated by helping you access and integrate with Atlassian’s cloud platform, our 200,000+ cloud customers, and tens of millions of active users. The team has always been open and transparent, and they’ve connected us with potential customers and mentors. A peek at our portfolio to date. ” Snyk.

Customer Feedback 75

Customer Feedback Customer Experience Startups Vision 75

eG Innovations

DECEMBER 15, 2022

“APM tools and agents are already deployed across the most critical applications inside large enterprises. The eG Enterprise alarm history showed many alerts relating to high CPU usage on the JVMs hosting the affected applications (see Figure 2). The increase was not yet significant enough to cause user complaints.

Reporting Tools 59

Reporting Tools Strategy Systems Review Software Review 59

eG Innovations

DECEMBER 21, 2021

Amazon CloudWatch is a monitoring and observability service originally built for DevOps engineers, developers, site reliability engineers (SREs), and IT managers. It automatically publishes 1-minute metrics and custom metrics with up to 1-second granularity. What is AWS CloudWatch? Figure 1: AWS CloudWatch architecture.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Artificial Inteligence 52

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! Just look at Bonjoro that recently released a case study about how they increased their trial to paid conversion rate by 32.7%. What Is User Onboarding? Feedback tools – Intercom.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

DECEMBER 15, 2021

As end-users, we’ve all experienced those moments where we wished our apps were perfectly integrated with each other. Forcing users to build their own integrations with workflow automation tools like Zapier leaves money on the table for other vendors. Integrations are crucial to staying competitive in the crowded SaaS ecosystem today.

Customer Experience 98

Customer Experience Data Visualization Customer Feedback Webinar 98

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

Userpilot

MARCH 3, 2022

Helping your users get the most out of your product is an important (and tricky) job. In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Ready to get started?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. Q: What efficiency trends are you seeing in SaaS and with customers? These five industry thought leaders break down what they’re seeing in the field and with their customers.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Userpilot

JANUARY 21, 2021

Lots of UI options and an easy-to-use revamped interface , but not enough interactive options for user inputs to build out every kind of walkthrough you may need. But an Enterprise focus makes it unsuitable for smaller businesses. How sophisticated and customized can the tours get? Source: demio.com. Source: salesflare.com.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

BrainMates

FEBRUARY 26, 2019

Although the key responsibilities for both roles are different — one focuses on explaining the benefits of the product to the external world, and other builds the right solutions for the customers by making sense of feedback — there are several similarities between Product Marketing and Product Management. It happened with me too.

Product Marketing 75

Product Marketing Feedback Software User Testing Marketing 75

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 113

Enterprise User Testing Feedback Software Technical Advisors 113

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . UX design and user experience research agency designing impactful digital products. Momentum design lab.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

NOVEMBER 6, 2018

Especially why technology products like Netflix, Amazon and Google do so well and have so much love from customers? It’s something that Marty Cagan, author and founder of Silicon Valley Product Group , set out to answer in his book Inspired: How to Create Tech Products Customers Love. business results.” Can you explain that moment? “I

Reporting Tools 60

Reporting Tools Research Software Product Research Product Management 60

The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

The Product Coalition

FEBRUARY 1, 2016

It goes without saying that acquiring new customers for your business is critical to the growth of your company. It is especially true for companies that are launching new products into the market and have not determined an exact formula to grow their customer base. MVP is not the ideal product for the ideal customer.

Product Research 60

Product Research User Testing Customer Experience White Paper 60

Gainsight

MAY 8, 2019

The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. For that use case, it was great. Technically, but under the hood, it has the same engine as before. This equals longer load times for your users. Gainsight PX has more ways to engage your users.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

PMLesson's Ace the PM Interview

JULY 13, 2020

The debate is on-going, but they all deliver value to their users. What’s the quickest way to collate user feedback? You don’t need to be an engineer, but you’ll need to speak their language. You’ll keep one eye on cost and another on key customers. Shipping product to real users. Data competence.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52