The Product Coalition

FEBRUARY 19, 2023

Here’s a metaphor I heard among B2B companies: “We are going to combine features X, Y, Z, and we will become a Swiss pocket knife of market category ABC!” “The However, consumer bundles are usually designed for a single persona; B2B bundled offerings are more likely to combine solutions for multiple personas or use cases.

B2B 129

B2B User Friction Customer Experience Startups 129

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. These changes were driven by a variety of unprecedented factors due to the coronavirus epidemic and generally had a fluctuating impact on the category.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

APRIL 12, 2022

90-day retention after seeing a Love Dialog was extremely high for this category at 76% (79% overall), but particularly in Auto at 85%. How a Well-designed Mobile App can Eliminate the Stress of Travel. Want to see how the Travel category compares to the macro trends we identified in our 2022 Mobile Customer Engagement Report?

Travel 261

Travel User Testing Research Software Feedback Software 261

Userpilot

MARCH 14, 2024

Discover the top-performing pages Understanding which pages are most effective in engaging users can inform content and design strategies. Apart from the 4 dimensions listed by default (Event name, Gender, Country, Device category), you can add others from various categories by clicking on the plus button.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

FEBRUARY 18, 2021

For the travel category, the data looked vastly different than any other industry. In fact, a new “Helpfulness” category was added to Apple’s 2020 awards. Design intuitive UI so people can find what they need quickly. If we look at the charts below, you’ll see data from two apps: An airline app and a lodging app. Helpfulness.

Travel 230

Travel Feedback Software User Testing Strategy 230

The Product Coalition

JUNE 18, 2023

The legislation is based on a comprehensive AI definition and the associated risk categories. Each AI system is classified into risk categories — Prohibitive, High, Low, Minimal, and General Purpose AI systems. EU member states will have a designated authority to review the complaints.

Research Software 118

Research Software Artificial Inteligence Systems Review User Testing 118

Lenny Rachitsky

JANUARY 23, 2024

So for example, if we’ve decided to enter a new category, we will assign several pods that would be focused on this new category. When we started Gong, I built what we now call a pod: a product manager (which was initially me), a product designer, and a handful of engineers (front-end, back-end, and generalists).

Feedback Software 104

Feedback Software User Testing Customer Feedback Workshop 104

Product Innovation Educators

MARCH 4, 2024

The energy drink is one of the fastest growing segments in the beverage category. Even though beer and non-alcoholic drinks seems like the same category, there are different consumer behaviors, regulations, and commercial practices involved. Our first step was to understand the current state of the non-alcohol category.

User Testing 111

User Testing Vision Naming Branding 111

UX Studio

APRIL 19, 2024

Real Madrid shows content using the same cards throughout the page for articles but does not always include section headings, making it difficult to determine which category these articles/videos belong to. Tickets purchase One of the main goals of a football club website is a well-designed ticket-buying flow.

Data Visualization 87

Data Visualization User Testing Customer Experience Reporting Tools 87

The Product Coalition

JUNE 10, 2022

Not having clear, concise product categories, subcategories and navigation, is painful for customers. The majority of customers want to see a variety of options in that category so that they can pick one per their budget. Product categories should be above all recommendations, marketing flyers or past purchase information.

Onboarding KPIs 139

Onboarding KPIs Customer Experience User Friction Product Management 139

Product Talk

OCTOBER 11, 2023

We tend to make assumptions in five different categories: Desirability assumptions Viability assumptions Feasibility assumptions Usability assumptions Ethical assumptions To illustrate these five types, let’s set up a context for our examples. Usability assumptions are the assumptions we make about what our customer is able to do.

Feedback Software 276

Feedback Software User Testing Technical Review Product Research 276

The Product Coalition

NOVEMBER 18, 2022

It’s designed to highlight at-a-glance how effective a Product Manager is and where growth opportunities are. Strategy, roadmap, feature requirements and delivery Enabling capabilities A breakdown of some of the skills required to be better at the above.

Weak Development Team 127

Weak Development Team Framework Development Product Management 127

The Product Coalition

JANUARY 11, 2024

And when specialists among these ranks produce knowledge designed to inform not just some, but as many as possible — the outcomes are better than in situations when everyone is allowed to produce material without being subject to review or scrutiny.

Reporting Tools 119

Reporting Tools Education Research Software Construction 119

UX Planet

JANUARY 22, 2024

It is easy to say that ‘user is important’, but the difficult thing is to maintain the design process for the user. Almost half of the users do not have an obvious preference when choosing the purchasing category. Demand for the products in the fashion and interior categories by German users decreased.

Customer Experience 84

Customer Experience Differentiation Books UX 84

Alchemer Mobile

MAY 6, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Personal Services category. Because such a high number of consumers in this category shifted emotions in 2020, there is a big opportunity for brands to help proactively influence the outcome.

Data Visualization 147

Data Visualization Reporting Tools Feedback Software User Testing 147

Intercom, Inc.

NOVEMBER 3, 2022

In today’s episode, we sat down with Natasha to chat about managing remote teams, the challenges of creating a new category, and how planning software can help businesses create a more seamless, holistic customer experience. I think about when Intercom started, creating this category definition around live chat and the importance of that.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

FEBRUARY 27, 2023

Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught. It should be noted that design requirements are much different than development requirements. What we found was nothing short of spectacular.

Data Visualization 134

Data Visualization Customer Feedback Customer Experience Analytic Tools 134

Product Management University

MARCH 16, 2023

The specific tasks found in a product backlog will, vary based on each individual product, but they generally fall under similar categories. Product managers can use software specifically designed for project management to create an efficient product backlog.

Customer Feedback 246

Customer Feedback Customer Experience Roadmap Agile 246

Product Talk

AUGUST 18, 2021

At the end of the project, we might do some validation research to validate the design (through usability testing) or the final delivery (through A/B testing ). Full-solution prototypes require that we do all of the design work upfront before we know if we are designing the right product. Who Does Product Discovery? Tweet This.

Product Research 294

Product Research Research Software User Testing User Friction 294

Userpilot

MARCH 14, 2024

We also cover: Customer analytics categories. There are four categories of customer analytics categories. Customer data analysis helps flag confusing features, poor UI designs, and other friction points that actively discourage engagement. You’re at the right place. Key metrics you should be measuring.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Customer Experience 102

UX Planet

DECEMBER 21, 2023

Source: [link] When creating a design system, you want to make everything original and different — for example, coming up with the most excellent names for colour styles or files. As a result, it usually takes more work to scale your design system to set the current and future systems. Create categories by content type.

Naming 90

Naming Document UX Reference 90

The Product Coalition

JANUARY 12, 2024

And when specialists among these ranks produce knowledge designed to inform not just some, but as many as possible — the outcomes are better than in situations when everyone is allowed to produce material without being subject to review or scrutiny.

Reporting Tools 102

Reporting Tools Education Research Software Construction 102

TechEmpower - Product Management

OCTOBER 9, 2023

Rather than matching exact terms and requiring specific field values as inputs, it interprets and understands user queries, pinpointing the desired types or categories. Even if certain categories aren't predefined in the database, users still receive relevant product suggestions.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Userpilot

APRIL 10, 2024

Group content into modules and categories. Group content into modules and categories Use clear and consistent modules and categories to help customers quickly find what they are looking for. Design and customize your knowledge base code-free with Userpilot! Create granular content. Play video tutorials directly in-app.

Feedback Software 93

Feedback Software Analytic Tools Research Software Data Visualization 93

Haines-Group

JANUARY 26, 2024

Cross-industry churn rates Churn rates vary by product category. Source Data: Recurly Research I won’t explore the reasons for each variance here, but let’s take a closer look at the lowest churn category- Software. and its B2C counterpart at 5.7%. Encourage customer loyalty by offering rewards for continued use.

Data Visualization 78

Data Visualization Research Software User Testing Feedback Software 78

Product Talk

FEBRUARY 8, 2023

Andy Hugelier is the Senior Director of Product Design at Opal. Matt Richmond is a Senior Product Manager at 99designs by Vistaprint, a two-sided marketplace and a global creative platform for professional designers to find and do work online. Andy recruits both from within his customer base and external participants.

Research Software 174

Research Software Feedback Software Analytic Tools Customer Communications 174

UX Planet

MARCH 7, 2024

I Tried This Viral Strategy To Find Design Clients — Part 01 Thumbnail by author (image not mine) Is it really that viral ? I don’t know, but I have seen hundreds of designers claim to use it and gain some form of success. Not everyone is looking for a designer Do they have the budget ? What is the strategy you may ask ?

Strategy 70

Strategy Document UX Books 70

The Product Coalition

OCTOBER 4, 2022

In my twenty years of experience, there are a few steps I have found helpful as you frame the minimum lovable product: Make design your first stop. Design always thinks from a user-first, human-centered perspective. Whose product in the category is doing well? That said, it’s doable. User research is critical to building an MLP.

User Testing 147

User Testing Product Research Customer Experience Customer Feedback 147

Reveal

DECEMBER 11, 2023

Designed to empower you with greater control over your visualizations, the toolbar will be your go-to tool for optimizing data insights. Category Level Colors Across the Dashboard Consistency is key when presenting data. New Toolbar for Enhanced Visualization Control The centerpiece of our 2024 feature lineup is the brand-new toolbar.

Data Visualization 94

Data Visualization Analytic Tools Customer Feedback Dashboard 94

freshtrax

APRIL 10, 2023

Font choice is one of the most important factors that go into great design. By utilizing the right font, a design can evoke powerful emotions and feelings. However, there are many typefaces within the Mincho category of fonts that provide different impressions. Written by Suzuka Ito, Design Associate at btrax

Magazine 98

Magazine Books Reference Naming 98

Dragonboat

MARCH 9, 2023

The Product Awards, presented by Products That Count in partnership with Mighty Capital and Capgemini, are the only awards designed to celebrate the tools that help Product Management build great […] The post Dragonboat Wins ‘Best Product for Product Managers’ at Products that Count 2023 in B2B Tech Category appeared first on Dragonboat. (..)

B2B 98

B2B Product Management Product Manager Naming 98

UX Planet

JANUARY 9, 2024

We’ll put the ideas we explore into practice with a survey I designed for my Human Factors course. Survey Design Just like any human-centred system, a survey involves cognitive aspects that UX professionals need to understand to design an engaging survey. Instead of just diving into dry theories, let’s make things real!

Product Research 80

Product Research Research Software User Testing Feedback Software 80

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. How well is the solution doing in all of those categories? Prioritise the category with the biggest known gap. Problem and opportunity insights come in many different categories.

User Testing 108

User Testing Product Research Research Software Data Visualization 108

Userpilot

NOVEMBER 29, 2023

A retention specialist needs to be proficient in an array of software across categories. A retention specialist is a person in charge of designing and implementing customer retention strategies in order to reduce churn , retain existing business, and increase loyalty. Design a feedback survey with Userpilot.

Data Visualization 102

Data Visualization Reporting Tools Feedback Software Customer Experience 102

Intercom, Inc.

JULY 13, 2021

The only thing harder than designing a product is designing your career. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. We’ve recently updated our product designer job levels to give our designers a map for advancing their careers at Intercom.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

Alchemer Mobile

DECEMBER 27, 2022

Depending on your app category and goals, some of these will be more applicable for you than others. This is a strong indicator that you’re doing a great job with your app’s targeting and UX design. But make sure you determine the averages for your particular app category. 1,000 or 10,000 downloads per month?

Feedback Software 130

Feedback Software Research Software User Testing Customer Experience 130

Intercom, Inc.

SEPTEMBER 22, 2022

The Conversation Automation Solutions (CAS) category is designed for B2B Marketers who are looking for technologies to support marketing, sales, and digital experience optimization aligned to the revenue engine. This New Wave explores emerging technologies in the Conversation Automation space.

Reporting Tools 104

Reporting Tools Naming Artificial Inteligence Differentiation 104