Userpilot

MARCH 8, 2022

Melissa Perri – Speaker, consultant, and teacher in Product Management. She’s currently a consultant, speaker, and teacher in product management. Andrea has 15+ years of experience in Product Management and Marketing, from SMBs to large enterprises and educational organizations such as Product School. CEO of Product Labs.

Technical Advisors

Intercom, Inc.

NOVEMBER 7, 2019

But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website. How can you position your sales team so that they are more like consultants that are hot sellers? Process is important.

Feedback Software

Intercom, Inc.

JANUARY 31, 2019

When you say, “We’re not going to do enterprise sales,” and then a massive company waves a massive number of potential dollars in your face, it’s easy to compromise when you haven’t written that out explicitly. Then we also look at inbound as a separate function. Sometimes it’s hard to stand your ground.

Customer Experience

Intercom, Inc.

SEPTEMBER 8, 2021

At Slack, she rose through the ranks from an Account Executive to a Senior Enterprise Leader, and by the time she left Slack six years later, their revenue had grown from about $12 million in ARR to more than a billion dollars. By the time that I actually left Slack, I was senior manager of enterprise. Is it true enterprise?

Weak Development Team

eG Innovations

FEBRUARY 14, 2023

eG Enterprise collects metrics and applies tests to help the administrator detect, diagnose, and resolve performance deficiencies related to the data traffic in the environment. eG Enterprise also includes detailed diagnostics which provide additional problem insights to administrators, thereby easing troubleshooting.

Data Visualization

Gainsight

FEBRUARY 2, 2024

Sam Mallikarjunan, Head of Growth at HubSpot, a leader in inbound marketing and sales software, explains that teaching the user in this example to create an email campaign isn’t good enough. They’re creating great inbound marketers, with the understanding that it will make them more successful customers.

Education

Userpilot

MARCH 9, 2023

Understanding Activation between different user segments This is something we discussed at length in our activation-related posts before: looking at one activation rate for your entire user base, including e.g. the free trials and annual enterprise accounts, is like comparing apples to oranges.

Customer Experience

ProductPlan

SEPTEMBER 28, 2022

Airtable , the spreadsheet-database hybrid, put customer success before consultative sales in the buyer journey to convince their users that it was worth investing time and money to build on Airtable. The marketing team, meanwhile, changes its approach to inbound marketing to be educational. Product-Led vs revenue led.

Reporting Tools

Andrew Chen

MAY 14, 2018

They did an amazing job bringing that all the way up to hundreds of millions of users and then their products for the enterprise, like Paper, are all extensions of that core idea. Adam: Shifting focus from your consulting and advisory roles, you spent the better part of three years in-house at Uber.

User Testing

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. UX studio is a web designing company founded by Dávid Pásztor in 2013.

Research Software

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. This includes UX redesign, UX consulting , UX audit, product discovery, and UX training for teams. UX studio is a web designing company founded by Dávid Pásztor in 2013.

Research Software

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Act like a consultant and advisor to your prospects. Let’s take inbound sales and outbound sales, for example. Act like a consultant and advisor to your prospects.

Outbound

Business of Software Conference

JANUARY 28, 2019

They will say we need to move to consultancy selling – someone came to me the other day and said I need to move to a mindset conditioning model and I said good luck with that, cause I had no idea what that is and I’m not sure I actually want to. I say ok, if that’s what you want to do.

Research Software

Intercom, Inc.

JULY 29, 2021

But looking at BrowserStack, looking at the product they had, the market, the growth rate, the customers they already had in Europe… And they were looking for somebody to scale out their enterprise business across Europe. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it.

Feedback Software

Intercom, Inc.

JANUARY 16, 2019

Most users view a product only through the lens of their own use, not through the needs and habits of all the users in their enterprise (which is a view someone at the top, such as a Chief Information Officer, is more likely to have). Is your model primarily inbound or outbound? Richard Harris, Founder, The Harris Consulting Group.

Weak Development Team

Intercom, Inc.

NOVEMBER 5, 2019

Before I was a sales manager at Slack, I was an Enterprise AE for a few years and I was also an AE for five years before coming to Slack. At Slack, our sales cycle is very consultative. They need to be the consultant. As a Series A business, we have teams in Sydney, Dublin, and LA, and a mixture of inbound and outbound now.

Research Software

Business of Software Conference

JANUARY 16, 2020

April is an expert marketing practitioner turned executive consultant and author who helps technology companies make complicated products easy for customers to understand and love. So I worked at a company and we were in the enterprise CRM space. So the King of enterprise CRM at the time was this big company called Siebel.

Positioning

Intercom, Inc.

OCTOBER 29, 2020

After college, I went to work at the Boston Consulting Group, BCG, which was my first experience in business. And at that time, I was mostly building PowerPoint decks” After business school, I did more work in strategy consulting and realized I love building things. I love building products, building teams, building companies.

Feedback Software

Business of Software Conference

JULY 26, 2016

Bill Janeway: The Rise & Fall Of Enterprise Software. Rita Gunter McGrath & Mike Sikorsky: Alarming The Enterprise – Software-Driven Inflection Points. Patrick Campbell: Why a SaaS Pricing Consultancy Gives Away Free Software. Peter Coppinger: From Happy Consultant Developer to Unhappy Product CEO.

Weak Development Team