Userpilot
MARCH 8, 2022
Women are still underrepresented in the Product Profession – with only 33.3% of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. CEO of Product Labs.
Product Talk
JANUARY 4, 2023
We made this decision for two reasons: Our courses are a more cost-effective way for teams to learn the basics of our continuous discovery framework. That meant that at most, I was able to introduce 90–150 people to my continuous discovery framework each year. But I decided I needed to develop products that individuals could buy.
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Intercom, Inc.
NOVEMBER 20, 2018
It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. Meet your target users and get feedback. Iterate the product based on feedback. Are they keen to test it out? How do they describe the category?
Intercom, Inc.
JUNE 1, 2021
According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Here are some of the most most urgent challenges we’ve identified from Forrester’s survey of over 500 global customer support decision makers – and what you need to do about them to stay competitive. Sound familiar?
Intercom, Inc.
DECEMBER 11, 2018
Divi is a volume based product with a fairly low average subscription price, so Mitch hypothesized that live chat could be used to accelerate interested buyers toward a faster purchase decision. “We For Lauren Ritchie, Senior Design Consultant, that also meant treating their customer experience in the same way.
Intercom, Inc.
OCTOBER 26, 2021
Here’s what we look for in a salesperson: They respect the product. Salespeople don’t need technical backgrounds to sell software, but they do need to be passionate about the product and its value to your customers. Our best candidates are innately curious about how the product could evolve, and care deeply about customer success.
Intercom, Inc.
FEBRUARY 5, 2019
When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Act like a consultant and advisor to your prospects. Spending $300 to acquire customers for a $99 product isn’t economical. Let’s take inbound sales and outbound sales, for example.
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