article thumbnail

Tools of the Trade: Finding People to Interview Before You Have Customers

Product Talk

For this Tools of the Trade , I spoke with several members of the CDH community to learn how they have approached recruiting customers or users in the very early stages of a product or company. We’ll explore a bit more about the pros and cons of each platform later, but I think it’s helpful to introduce that broad framing upfront.

article thumbnail

474: Emotionally fit leadership for product managers – with Dr. Emily Anhalt

Product Innovation Educators

How to become an emotionally fit product leader We are talking about mental health for product managers and leaders—specifically product managers moving into leadership roles and those who are already in leadership roles. We’ll call this emotionally fit leadership. Great tools are journaling and meditation.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Conversations, Conflict and Leadership – Roman Pichler on The Product Experience

Mind the Product

A longtime consultant, author and teacher, we grabbed him for a chat focusing on some of the lessons contained in his fourth book, How to Lead in Product Management. Roman’s site also has a ton of incredibly useful tools – Randy’s favourite is the Decision-Making chart. Quote of the Episode. Being empathetic.

article thumbnail

Why Tools Are Not the Answer

The Product Coalition

It’s no wonder there are many tools that try to resolve this. But tools alone won’t fix anything and can do the opposite. Putting tools in place could make you feel as if you are making progress in the right direction, but if you just add tools you might be treating the symptoms and not the disease. Here’s why.

article thumbnail

The Employee Factor - Perfecting Your CX From Within

Speaker: Dennis Snow, President, Snow & Associates

Not only does it take powerful leadership, but a complete shift in focus: your company must be customer-centric in every function. This webinar will provide you with strategic tools that can be used to raise the bar of service throughout your organization. In this webinar, you will learn to: Build a customer-centric culture.

article thumbnail

Leadership Tip #11: Substitute the Word Trust for Empower

Johanna Rothman

The tooling they need and how they want to use those tools. If you worry about the cost of tools, explain that you don't know and you need their help. Even if you feel you must impose a tool on the team, give them administrative permissions so they can use it the way they want to. You might not like their answers.

article thumbnail

Why The Product Demo Is a Dangerous Selling Tool

The Product Coalition

There were many dozens of operation people at all levels who were responsible for a gazillion of back-office processes and tools that built and maintained eBay’s product catalog. But we need to do it consciously, or else we will surely overuse the tools, methods, and skills that we are used to using. ones that might never come back.