Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Alex: I don’t know.

Technical Review 118

Technical Review Software Review Data Visualization Systems Review 118

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. Dewey would advise us to diligently assess a collection of facts. – Tweet This.

Product Research 143

Product Research Customer Experience Development Team Review User Testing 143

People-First Product Leadership

MAY 14, 2025

As I waited to speak with the exec team, my mind buzzed with voices: You got this. You're an internal team, each part with its own perspective and purpose. They work diligently to prevent pain or failure. This shift allows for more thoughtful and effective leadership guidance, leading to better team dynamics and outcomes.

Development Team Review 40

Development Team Review Weak Development Team Systems Review Technical Review 40

ProductPlan

JANUARY 21, 2020

A few years ago, I was the acting product manager at a startup, developing an enterprise software product. Building the product was hard: it was taking longer to develop than everyone expected (of course). I heard requests from customers, domain experts, consultants, our development team, and internal stakeholders.

Development Team Review 98

Development Team Review Software Review Fractional CTO CTO 98

PMLesson's Ace the PM Interview

DECEMBER 14, 2020

A common question for product managers, project managers, technical program managers, and software developers alike is what methodology to use given a project. Which should you and your teams decide the utilize? Whichever methodology a team operates under will heavily influence how they work and communicate with one another.

Technical Review 98

Technical Review Agile Development Team Review Software Review 98

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 113

Banking Development Team Review Software Review Technical Review 113

UX Planet

DECEMBER 15, 2023

So, how do you ensure that UX gets its due in terms of investment? It also helps in saving on directionless development costs. For example, You’re looking to design a brand-new product from scratch — your roadmap will contain a time-bound list of objectives, their success metrics, and the plan for when the team will accomplish them.

UX 98

UX User Testing Development Team Review Customer Experience 98

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Iteratively Blog

MARCH 15, 2020

Development. Known for data visualization & hosted by maestros Enrico Bertini and Moritz Stefaner, Data Stories hosts discussions on the latest developments in data analytics, visualization, and other similar topics. A large part of the reason is due to the fact that not everything is measurable. Start the course. #2

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. The Product Team’s Role in Customer Experience Strategy.

Customer Experience 71

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 71

ProductPlan

JULY 1, 2020

Let’s begin this process by reflecting and reviewing. User behaviors changed a lot since January, so many of the key metrics companies and product teams care about have also been impacted. Regular roadmap reviews. They might have some powerful and valuable insights to share with the product team. Were KPIs met?

Development Team Review 92

Development Team Review Technical Review Customer Feedback Product Manager 92

Sachin Rekhi

JANUARY 25, 2010

Though full scale development is usually left for after the EIR period is over. EIRs typically bring these companies in as potential deals for the VC firm and spends their time doing due diligence and vetting the startup as well as deciding if its a good fit for them. EIR serves as part of the investment team.

Development Team Review 60

Development Team Review Startups Positioning Market Research 60

Gainsight

FEBRUARY 27, 2025

Driven by a passion for making data actionable, Cummings advanced through the ranks in Customer Success, working diligently to bridge the gap between raw analytics and meaningful human experiences. This model not only provides companies with access to untapped talent, but also fosters a culture of giving back and professional development.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Mixpanel

NOVEMBER 8, 2022

VCs look for signals that you have the right product, in the right market, at the right time, with the right team at the helm. Of course, investors also fear user churn rates, or how often people use the product and never come back. We do a lot of due diligence around founders. …

Data Visualization 88

Data Visualization Startups Analytic Tools Technical Review 88

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Stage 1: Reviewing the applications. When hiring product team members I’m also looking for adjectives and verbs that convey patience, curiosity, and a humble style. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

ProductPlan

NOVEMBER 11, 2019

Some will delight and engage the executive team by taking a high-level approach and focusing on goals and strategy. Others dive into the specifics and make engineering teams happy since they’re so detailed. If you don’t know where the ship should end up, it’s hard to plot a course to get there. Gather consensus around goals.

Roadmap 87

Roadmap Data Visualization User Testing Technical Review 87

ProductPlan

NOVEMBER 19, 2021

Who will we want to include in our cross-functional product team? How should we arrange the strategy, brainstorming, and planning meetings for this team? What mechanism will we use to review and weigh priorities on what to build? Though this is not a complete list, of course, you’ll ha. Team messaging and collaboration.

Research Software 59

Research Software Analytic Tools Systems Review Development Team Review 59

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Numerous articles and even courses are about it.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

ProductPlan

MARCH 17, 2020

Does your management team appear to occasionally have the attention span of a fruit fly in a farmers market? When SOS sets in, it creates a cascade of chaos, unleashing all sorts of problems for the product team. They don’t always have the same drive and commitment to the current strategy as the product team.

Technical Review 69

Technical Review Development Team Review Artificial Inteligence User Testing 69

Pragmatic Marketing

NOVEMBER 21, 2018

According to Pragmatic Marketing’s research, Product teams spend 73% of their time on tactical activities. Loop In the Teams Who Will Use Your Data. While this is a no-brainer when it comes to managing product development, make sure you take the same approach for customer testing. There’s also the issue of time.

User Testing 70

User Testing Product Research Customer Experience Data Visualization 70

Business of Software Conference

APRIL 7, 2020

I pulled a few that I thought were interesting of course 60% of companies that have some sort of customer centric program are more successful. The first thing is of course be data driven. And then of course like try to think of things more broad based. How do we get into the minds of the customer?

User Testing 69

User Testing Customer Experience User Friction Data Visualization 69

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

These are: Influence: As a TPM, a crucial aspect of the position is influencing and persuading the relevant teams and stakeholders to take the necessary actions to accomplish certain goals. As such, a TPMs program sense entails the ability to manage and navigate through technical dependencies and work alongside the engineering team.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. These teams like to write about how they do design and hate to do music video–style showreels.

UX 65

UX User Testing Technical Review Development Team Review 65

Gainsight

MARCH 15, 2023

With economic uncertainty in the air, SaaS and Customer Success teams want to be more efficient and build durable businesses that withstand the market. With a digital-led approach, of course. Now it’s much more collaborative across the board to ensure cross-functional alignment, especially with the revenue team.

Customer Experience 52

Customer Experience Research Software Strategy Development Team Review 52

Business of Software Conference

NOVEMBER 26, 2018

One of the themes that emerged over the course of the conference was the importance of understanding the needs of customers and the metrics you can use to better understand and act on their real, rather than stated, needs. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Sequent Learning

FEBRUARY 2, 2021

JJ is also a serial entrepreneur, co-founding a healthcare technology company as well as a product development and talent management consultancy. It’s my job, of course, so I want to keep up with what’s happening in the PM world. Kanban boards, scrum masters, story points, development velocity, and so on. . I find it fun. .

Analytic Tools 52

Analytic Tools Research Software Feedback Software Software Review 52

Sequent Learning

NOVEMBER 20, 2018

Think back on some past professional development courses you’ve participated in… did you apply all (or any) of the concepts into your daily work life? Chances are this isn’t the first class or workshop you’ve taken. If the answer is “no”, you’re not alone.

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

PMLesson's Ace the PM Interview

JUNE 10, 2020

Many times data scientists are charged with communicating their findings with several other teams, many of whom may be as technical as they. For example, imagine our Amazon data scientist has collected their data, built a model, and has developed some predictions and forecasts using it.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. So I went from running product to running product and development.”

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

The Product Bistro

JANUARY 25, 2021

This was the artifact the began the process of developing a new product, or a variant of a product. The leadership team asked for a formal Market Requirements Document to help their decision process. I got accolades from the leadership team, kudos for capturing it (trick question, I already had it) and bringing clarity to the effort.

User Testing 195

User Testing Development Team Review Customer Experience Product Research 195

The Product Coalition

OCTOBER 19, 2020

Of course, the lesson here is: innovate or die. Alternative futures analysis is a structured analytic technique that helps teams predict how the future might unfold. With this knowledge in hand, teams can more effectively identify and exploit opportunities and adopt risk strategies. What is Alternative Futures Analysis?

Technical Review 187

Technical Review Analytic Tools Research Software Development Team Review 187

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 325

Product Research Data Visualization Research Software Analytic Tools 325

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Sarah: Of course. Today’s guest has been through just that.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

DECEMBER 8, 2020

Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. The tool had to be analysed by legal; he had to say what he was going to put on the web, and procurement had to get involved due to data privacy needs. like existing businesses?

Development Team Review 158

Development Team Review Technical Review Systems Review Software Review 158

The Product Coalition

JANUARY 16, 2024

Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. In our excitement, our roadmap drifted off course and left us stranded on an unfamiliar island. The same is true for your roadmap — it takes more than diligence. The issue wasn’t the beginning. Then we hit pause.

Roadmap 145

Roadmap Development Team Review Weak Development Team Technical Review 145