The Product Coalition

AUGUST 12, 2021

Jaime DeLanghe’s secrets to bring cross-functional teams together for optimal performance Before my career in tech, I worked in food service. Restaurants showed me the ropes of what it takes for cross-functional teams to succeed, and I still draw on the same strategies as a product manager in tech.

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Product Management University

JULY 31, 2023

The career paths for sales engineers (SEs) and solution consultants (SCs) are wide open due to the blend of business and technical skills, sales skills and positioning expertise required to succeed in this role. Provide technical expertise during the sales process. Are Sales Engineers and Solution Consultants the Same?

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The Product HQ

MAY 10, 2024

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. AI product managers share several responsibilities and functions with technical product managers. This is a plus when coordinating with the technical team.

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bpma ProductHub

DECEMBER 28, 2017

Boston Women in Product 2017 Year in Review: By Emera Trujillo. Wistia, and of course, our parent organization the Boston Product Management Association. Emera Trujillo is a senior product manager at MediaMath, a global technology company that is leading the movement to revolutionize traditional marketing. By the numbers.

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Johanna Rothman

JANUARY 19, 2021

Technical debt accrues when we consciously make short-term decisions that we suspect are not correct for the long term. Technical debt incurs many kinds of costs. I likened it to a balloon mortgage where it often comes due, all at once. Use the leadership-tip tag here to find them.). Lies Create Cost Over Time.

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Product Talk

MARCH 13, 2024

“Each team has a clear mission and will have distinct product outcomes (I’m only on week three of the Defining Outcomes course, so this part is a work in progress!).” They received a lot of pushback from the engineers initially because it created complexities around code reviews, tech debt management, release processes, etc.

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ProductPlan

SEPTEMBER 2, 2021

They hold qualified women back from climbing career ladders and reaching a senior product leadership position. Yet, they’re still stubbornly absent from the leadership teams in far too many organizations. The Numbers Don’t Lie in Senior Product Leadership Positions. Paycheck Problems for Senior Product Leadership Roles.

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The Product HQ

MAY 10, 2024

As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Machine learning product managers play a major role in the advancement of machine learning technology. Keep on reading then.

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The Product HQ

MAY 10, 2024

Thanks to new and emerging technologies, huge amounts of data are being processed, analyzed, and utilized every day. They have to be experts in their field, possessing a range of both technical and social skills. The best way to start your training is with a course that covers the fundamentals.

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PMLesson's Ace the PM Interview

OCTOBER 6, 2021

Being one of the largest tech companies on the planet, it should come as no surprise that landing a job at Facebook is not necessarily a walk in the park. This is especially true if you're looking to join the technical program management team. The questions are both challenging and Facebook-specific.

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Intercom, Inc.

JUNE 8, 2021

According to one Microsoft Global State of Customer Service report , 90% of consumers surveyed said that customer service is an important factor in their choice of, and loyalty to, a brand, while nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. Enhanced customer satisfaction (58%).

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The Product HQ

APRIL 20, 2024

Product managers also have essential soft skills such as communication, leadership, empathy, collaboration, understanding customers, and strategic thinking. That said, this position demands proficiency in both technical and social areas within the role. This allows you to gain practice in using essential social skills.

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Gainsight

OCTOBER 10, 2023

AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. Workflow automation: AI will show information about a customer’s learning and assign relevant courses. You’ll want to review all the generated content to edit and refine it to perfection.

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Userpilot

JULY 8, 2021

Product manager courses are everywhere. Therefore, we’ve put together a list of 6 product manager courses you should consider taking in 2021 for the following proficiency levels: Aspiring product manager. What product management skills should a good product manager course teach you? How do you pick the one that’s best for you?

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The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

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Mind the Product

JANUARY 19, 2021

In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable? Consumers are changing at a faster rate than they ever have, and of course we’re feeding that by instant everything. Quote of the Episode.

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Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. You can’t just leave that up to us.”

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Intercom, Inc.

OCTOBER 5, 2022

Lara Hogan is an author, public speaker, and coach on management and leadership. Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. And the book was born.

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Mironov Consulting

FEBRUARY 27, 2023

 Usually the discussion is highly technical: APIs, data transformation, feature ladders.  But This peels off large groups of migratable customers for us to engage, setting aside feature/function blockers so we can focus on commitments, benefits, incentives, technical support, and customer-side politics. and v12.  Free

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Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How would she provide the right technical direction for the company? Brian: Super.

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People-First Product Leadership

JULY 17, 2023

“To get better at [leadership and] management you have to get better at understanding people” The article highlights five lessons from the author’s own experience, and guidance of mentors, which helped him to develop as a leader and manager. Similar to tech debt, there will be undesired consequences later on.

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Johanna Rothman

APRIL 4, 2022

Technology gets old. Here's a story about how technology changes one day at a time and everything is okay—until it's not. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. I wait to make sure the new technology works and I think it will stick around.

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Feedback Software Technical Review Blog Technology 59

Roman Pichler

NOVEMBER 2, 2021

As the person in charge of the product, you depend on the work of the development team and you are, of course, affected by poor performance. Additionally, you’ve invited the senior management sponsor to the upcoming sprint review meeting to secure the individual’s continued support. This did not solve anything, of course.

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Product Talk

JUNE 21, 2023

This is what inspired Teresa to write the Continuous Discovery Habits book and shift Product Talk to a course-first business. I then decided to pursue a Master’s of Education, which was focused on building online learning and technology. What has been your experience with Product Talk courses and the CDH community?

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Roman Pichler

APRIL 19, 2017

Stating a list of wholesome qualities is easy, of course. Challenging situations are great opportunities to grow as a human being and by doing so, you increase your leadership power. Additionally, keep an eye on market developments, new trends and technologies, and the competition. How cool is that? Trust me.”.

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The Product HQ

MAY 10, 2024

For example, leadership and team management skills are essential to succeed. Also, you need to sharpen essential skills such as leadership, management, communication, collaboration, organizational, strategic thinking, and problem-solving skills while you are engaging with your duties.

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Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack.

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Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

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The Product Coalition

JULY 2, 2022

I applied, of course, for one of the 50 seats they allocated and was so excited to hear that I was accepted. They are not even Amazon and Google which were born as tech product companies and are now large corporates (that have major product centers in Israel as well). Honestly, it felt like it was written specifically for me.

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Workshop Customer Feedback Technical Review Product Research 114

Mind the Product

APRIL 10, 2018

While product managers have a variety of techniques to cope with this ambiguity, from the Mind the Product slack channel to thunderdome-like meetings, one powerful solution is product review. This is a formal review of the product’s progress by senior product managers in order to assess the status and suggest avenues to explore.

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Product Innovation Educators

MAY 13, 2024

The Role of Portfolio Management Portfolio management is a decision-making process that involves continuously reviewing and revising the list of active projects to ensure that resources are allocated optimally and aligned with the organization’s strategy.

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The Product HQ

MAY 10, 2024

Step 2: Become a Certified Technical Product Manager Many companies have their own internal training programs and certification processes. However, anyone pursuing a job as a project manager or a startup product manager will find it helpful to get certified in technical product management. And don’t forget to practice what you learn.

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Intercom, Inc.

JULY 16, 2019

Of course, incidents come in all different shapes and sizes. For example, a relatively common type of incident might be a brief outage of Intercom due to a database failover. Communication : When needed, communication with customers, support, sales and leadership can occur. This was not a role that we invented out of thin air.

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The Product HQ

MAY 10, 2024

It is a technical role that requires an understanding of data science, data engineering, data management, the product management process, development, UX, business intelligence, and much more so if you have a relevant background in any of these fields, it will get easier for you to get started. The more you study, the better.

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Roman Pichler

JULY 20, 2016

Whenever you are faced with an agile, dynamic environment—be it that your product is young and is experiencing significant change or that the market is dynamic with new competitors or technologies introducing change, you should work with a goal-oriented product roadmap, sometimes also referred to as theme-based. Have the courage to say “no”.

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Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. There we have it.

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Reporting Tools Feedback Software Research Software Technical Review 118

ProductPlan

MARCH 13, 2024

I am deeply familiar with their common refrains of endless roadmap review meetings, repetitive PowerPoint presentations, and the strain of constant context shifting. Their importance shouldn’t be overlooked or dismissed as not technical enough. Sometimes, it’s helpful to get out of the day-to-day and see things from a different lens.

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