The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Guy

FEBRUARY 18, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Dominic Gadoury Director Product Management, ADP.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

TechEmpower - Product Management

AUGUST 21, 2023

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

Technical Review 104

Technical Review Software Review Development Team Review Systems Review 104

TechEmpower - Product Management

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences.

Generative AI 118

Generative AI Analytic Tools Research Software Reporting Tools 118

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

UX Planet

MARCH 2, 2024

A success story of an enterprise design system establishment, rollout and implementation at a multinational insurance company Managing design at scale, achieving a level of design consistency and quality. Those who are studying or working on a design system can readily recognize the significance of the title.

Feedback Software 98

Feedback Software Systems Review CTO Coach Data Visualization 98

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

The Product Guy

FEBRUARY 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Dominic Gadoury Director Product Management, ADP.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Dominic Gadoury Director Product Management, ADP.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. Dominic Gadoury Director Product Management, ADP.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

Intercom, Inc.

FEBRUARY 22, 2022

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. People, processes, and tools each introduce a degree of complexity – guaranteeing 100% security all the time, and therefore zero security incidents, is just unrealistic. .

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management.

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Amplitude

DECEMBER 17, 2019

In the last couple years, Amplitude has seen exponential growth, establishing us as industry leaders in the space of Product Analytics. We believe that everyone who cares about data should have access to real-time, interactive analytics, so low query latency is one of our top priorities. Research and Investigation.

Analytic Tools 19

Analytic Tools Data Visualization Engineering Research Software 19

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. User retention measures how many users continue to use your product or service after their initial interaction or sign-up. You must create systems that tempt users to return, like streaks, badges, and progress tracking.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

The Product Coalition

NOVEMBER 26, 2022

Upon investigation, it turned out that automation was possible just by tweaking the systems. He was involved in building a product that would completely replace the current content management system for around 600 internal users. The initial period to build this system was 12 months.

User Testing 143

User Testing Customer Experience Customer Feedback Feedback Software 143

Valerian Tech

MAY 30, 2023

Introduction In the competitive landscape of e-commerce, leveraging data analytics has become crucial for businesses seeking sustainable growth. Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions.

Data Visualization 52

Data Visualization Analytic Tools Fractional CTO CTO Coach 52

TechEmpower - Product Management

JULY 24, 2023

Still, if you’re a business leader and your developers haven’t asked you these questions, look for a Fractional CTO to help navigate the critical early stage of development. Can you provide specific examples of different types of customers, what they need, and what the system will do for them? For customer service?

Reporting Tools 208

Reporting Tools Analytic Tools Development Fractional CTO 208

Modus Create

DECEMBER 10, 2024

This is because successful AI-led digital transformation goes beyond adopting the latest shiny tool. Below, eight leading industry leaders share their insights. While GenAI presents clear benefits for data analysis and document processing, its unpredictable nature requires strict guardrails.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

Modus Create

APRIL 10, 2024

Welcome to Conversations with Chief Innovators , where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the seventh episode, we bring you Larry Fitzpatrick , Executive Vice President and CTO of OneMain Financial.

CTO 64

CTO Technical Review Generative AI Software Review 64

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

User Testing 132

User Testing Feedback Software Framework Onboarding KPIs 132

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Technical Review Research Software 118

Arkenea

JULY 5, 2024

Nima Rad, CTO and founding team member of a fast-growing, series A startup talks about how AI is already transforming how we approach healthcare challenges, building an innovation culture in HealthTech and more. How do you see the role of technology evolving in patient care over the next decade? Connect with him on LinkedIn here.

Data Visualization 52

Data Visualization Technical Review Healthcare CTO 52

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

Research Software 52

Research Software Data Visualization Information Fractional CTO 52

PMLesson's Ace the PM Interview

JUNE 19, 2022

Now, you'd be hardpressed to find any company, product, service, or digital good that is not, in some way, reliant on a cloud environment of some kind. The field of cloud computing, given the widespread adoption of cloud services, is exceptionally diverse. Cloud technology, by its nature, relies entirely on networking tech.

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Gainsight

APRIL 17, 2019

You can read all about the lack of correlation in this fascinating data analysis from Institutional Investor—I recommend it. The move to the cloud and to software-as-a-service (SaaS) models changed a lot of things about business. And leaders reimagined service and support in the era of customer success. Nobody wants that!

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

The Product Coalition

MARCH 8, 2023

The Advanced Research Projects Agency Network (ARPANET), which would eventually become the basis for the contemporary internet, emphasized peer review and an open-source feedback process. By the time the Internet was created in the early 1990s, the ideals of collaboration, peer review, and openness were ingrained in its structure.

Research Software 78

Research Software Feedback Software Software Review Technical Review 78

Arkenea

MAY 12, 2025

At Arkenea, we’ve built our entire service model around transforming these potential obstacles into competitive advantages. As John Reynolds, CTO of a San Francisco-based fintech startup, noted: “ Arkenea’s team in India is more responsive and communicative than some local vendors we’ve worked with.

Reporting Tools 52

Reporting Tools Analytic Tools Software Development Software Developers 52

PMLesson's Ace the PM Interview

MARCH 21, 2022

Want to know what your next steps are as an engineer as you make your way to CTO? Junior Software Engineers typically report to an Engineering Manager or a Tech Lead. 2+ years of experience contributing system architecture, scaling applications, design patterns, or reliability of modern software products.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Arkenea

SEPTEMBER 19, 2024

Michael Reeves is a technology executive with extensive expertise in software engineering, architecture, DevOps, and development. He specializes in cloud-based SaaS solutions, integrating complex systems, and leveraging IoT applications. How do you see the role of technology evolving in patient care over the next decade?

Research Software 52

Research Software Technical Review CTO Coach Data Visualization 52

Gainsight

JULY 1, 2022

PLG achieves these objectives by leveraging product usage data to deliver immersive product experiences at scale. . The results were some of the most insightful data we’ve seen in some time. Of companies that use product experience data, 57% use it to develop product roadmaps. Chief Technology Officer of PX, Gainsight.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mironov Consulting

APRIL 15, 2023

 One group (sales, implementation/customer success, professional services, account-based marketing) is trained and paid and rewarded to focus on one customer at a time , with current-quarter timelines.  But if we see this as a systemic problem, it can be less about individuals.  More Get it done, and move on.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

UX Studio: Product Management

NOVEMBER 8, 2021

This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California. It will take a lot of your time to review and assess every company’s website manually. We use multiple tools to keep in touch with our clients.

Research Software 78

Research Software User Testing Technical Review Product Research 78

eG Innovations

APRIL 22, 2021

In a recent survey of 1,050 digital workspace professionals, eG Innovations and xenappblog reported that 34% of respondents were already using Microsoft WVD. WVD was also the most popular DaaS service in the cloud. You can also use our tools to benchmark user experience when using different configurations for WVD.

Reporting Tools 52

Reporting Tools Fractional CTO Data Visualization Technical Review 52

The Product Coalition

NOVEMBER 7, 2019

The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. MetaLab reworked the company’s website and app, redesigned its logo, and created most of what users see when they interact with the messaging tool today.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60