Intercom, Inc.

FEBRUARY 28, 2018

Over the past year we have introduced new products, like our bot Operator and our live chat solution for sales and marketing teams, and new levels of automation and intelligence to help do this. This is just the start, we will be building out new products here and in all of our offices.

Research Software 195

Research Software CTO User Testing Analytic Tools 195

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Business of Software Conference

DECEMBER 15, 2020

John was determined to do both in the global adtech market, not one that is traditionally associated with deep Cambridge tech. In this talk from BoS Europe 2019, John talks about how he set about educating himself by learning from others and why he decided that his business had to have a global vision from the outset.

CTO 52

CTO Education Vision Leadership 52

Mind the Product

MAY 29, 2018

Mind the Product returns to Davies Symphony Hall in San Francisco on July 16-17 and promises to be one of our best product conferences yet, with a leadership forum, more workshops, more networking events around the conference, and more fun than ever before. Leadership Forum. Brant Cooper helps organizations big and small innovate.

Technical Cofounder 76

Technical Cofounder Fractional CTO CTO Coach User Testing 76

PMLesson's Ace the PM Interview

JANUARY 18, 2022

PMs typically work alongside many different roles and departments, especially engineering, design, sales, and marketing. From there, PMs must develop product vision and strategy to help achieve the company's goals. Together, they collaborate to drive development goals and actualize the product vision.

Product Management 52

Product Management Product Manager Data Visualization Reporting Tools 52

The Product Guy

JULY 30, 2020

Product Managers (PM) need to effectively communicate product vision, strategic roadmaps and concepts to a variety of different stakeholders through the different stages of the product life cycle. Inis is a biologist by education who transferred from science to sales over market development into a product manager role 3 years ago.

CTO Coach 156

CTO Coach Customer Experience Software Review User Testing 156

Business of Software Conference

MARCH 8, 2021

Bruce founded Product Culture to help communicate the key principles underlying consistently successful product-focused organizations and helps companies like Vistaprint, Localytics, Huawei, Nuance, and Zipcar achieve their product visions through workshops, mentoring, and team coaching. Get Weekly Advice From Software Experts.

CTO Coach 40

CTO Coach CTO Webinar Roadmap 40

Gainsight

OCTOBER 12, 2021

Ilan will join members of our product leadership, including Gainsight’s CTO Mickey Alon and our Group VP for Platform and PX, Denise Stokowski , live on stage to break down which highway will take you from product-market-fit to growth for the Enterprise. We don’t want to give away all the surprise stops in one day!

Analytic Tools 52

Analytic Tools Research Software Data Visualization User Testing 52

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. Coaching and mentorship play a significant part in the success of startups - it allows them to transform and excel in their market and industry. In fact, 83.9%

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

The Product Guy

SEPTEMBER 27, 2016

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

BrainMates

JULY 3, 2018

Responsible for delivering value to the market. Launching new products and features in market. Withdrawing existing products from market. Contending with external market information, market changes and third party relationships. The gravitational force for all product related knowledge. Product Management is hard.

Reporting Tools 70

Reporting Tools Product Management Product Manager Research Software 70

Mind the Product

APRIL 13, 2018

Sailesh Panchal, CTO at digital payments firm Orwell Group, is an unusual soul. He’s earned the gravitas he emanates from decades in software architecture and technology leadership. This seemingly contradictory background in acting has, he tells me, helped his business leadership in many ways. And I can see how.

Product Management 83

Product Management Product Manager Feedback Software Management 83

The Product Guy

JANUARY 5, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

FEBRUARY 18, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Mironov Consulting

JANUARY 17, 2019

Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad. A not-yet-generating-repeatable-revenue company of 6 people might have one architect/CTO, one designer, three other developers, and a CEO. First, some context.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

Usersnap

JANUARY 12, 2022

In short, the CPO oversees all aspects of a product’s vision, design, and development. They are essential in creating a robust and helpful product that fills a void in the market while addressing customer feedback. How Much Does a Chief Product Officer Earn? What Is a Chief Product Officer?

Research Software 52

Research Software Feedback Software Analytic Tools Fractional CTO 52

The Product Guy

MAY 15, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Guy

FEBRUARY 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Business of Software Conference

NOVEMBER 30, 2020

From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week.

Research Software 64

Research Software User Testing Positioning Product Research 64

The Product Guy

MARCH 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients. Amanda Ralph Product Management Consultant.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Hutwork

MARCH 9, 2018

You might not agree with all of Rosenberg’s points on leadership. 18 Customer Inspired; Technology Enabled. Melissa Perri , CEO of Produx Labs and Product Institute , learned the difference between a strategy and a plan the hard way—bumping heads with her CTO. Author: Marty Cagan. Author: Ken Norton.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

JUNE 22, 2023

In the process, it may get disconnected from the market it is serving. Traditionally, product managers have reported to either engineering or marketing leaders. Product management has always been a cross-functional discipline responsible for working with multiple groups including engineering, marketing, sales, and support.

Data Visualization 73

Data Visualization Reporting Tools Customer Experience Product Research 73

Intercom, Inc.

OCTOBER 31, 2019

Here are five quick takeaways: Balancing human-computer interaction has been the difference between technologies that break out and are very successful and technologies that are considered to be ahead of their time or just not the right product-market fit. From a leadership perspective, you have to scale your leadership style.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

The Product Coalition

SEPTEMBER 16, 2023

Drawing upon a rich vein of experiences — from leadership roles in engineering to insightful albeit brief stints as a founder and CTO and steering roles focusing on morphing concepts into market-ready products — my tenure in this vibrant ecosystem has been incredible.

Startups 114

Startups Technical Review Product Management Product Manager 114

Business of Software Conference

MAY 15, 2019

Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. Then I went on with the marketing director as boom went to bust at Sportal and joined Hutchison 3G UK. That was their target market. Tom Adeyoola, Founder/CEO, Metail.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. Rachel Hepworth: Introducing growth marketing to Slack. That just blows my mind. Here’s Rachel.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

svpg

SEPTEMBER 30, 2016

At the time, Word for Mac was a relatively small market. It was only $60M vs. Windows which at that point was more than a $1B market. PowerMacs were just hitting the market, which had significantly faster chips and more memory. Martina has gone on to have a remarkable career, in both product management and product marketing.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

The Product Coalition

SEPTEMBER 9, 2018

When the biggest problem Product Managers face is setting roadmap priorities based on market feedback, it’s symptomatic of the underlying practices and tools. With leadership and PM direct reports. This is again about the How, but with less CS education and typically from marketing. Simply put, Products are Conversations.

Data Visualization 60

Data Visualization Customer Feedback User Testing Feedback Software 60

Product Bookshelf

SEPTEMBER 14, 2020

They hire a CTO and deal with a variety of team problems along the way. Throughout the story, the company is struggling to find the right customers and identify its market position. Wodtke says that OKRs are effective because they blend vision (the lofty objective) with metrics (the measurable key results). Language matters.

Technical Advisors 62

Technical Advisors CTO Coach Technical Review CTO 62

ProductPlan

OCTOBER 26, 2021

Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. Some view Product as an equal peer to Marketing, Sales, and Engineering, while others tuck it away under a VP of Product Marketing or a CTO.

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. In addition to this, our conversation also covers his time at Altassian and contrasts this with his G2 role, his thoughts on Google updates and how they impact his industry and his vision for the future of SEO.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

ProductPlan

SEPTEMBER 17, 2019

But as data-driven decision making takes on increased significance, we’ve seen “ product ops ” emerge to fill in the gap between the leadership and vision aspects of the product management and the facts and figures that inform team members. Products operations is to product management as marketing operations is to marketing.

Data Visualization 54

Data Visualization Embedded Analytics Dashboard Reporting Tools 54

Mixpanel

MARCH 7, 2021

“I started out in financial services which took me to data and CRM in marketing. ” Charlotte Morris VP Marketing and CX, Trint. Prior to LevelUp, I worked in business development, marketing, and product roles at blockchain/cryptocurrency startups. ” Georgina Kirby Co-Founder & CTO, Vinehealth.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52