Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Some companies (like those focused on manufacturing) faced issues across the year due to supply chain disruption, while others (like energy and security) were less volatile as the consumer marketplace leveled. Popular phrases.

User Testing 264

User Testing Feedback Software Data Visualization Customer Experience 264

Arkenea

FEBRUARY 23, 2025

But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate?

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

MAY 22, 2023

How product mangers can improve collaboration in cross-functional teams Today we are talking with Maziar Adl, the co-founder and CTO of Gocious, an organization that creates product roadmap management software. They’re about cutting sprints and prioritizing user stories. We had a direct-to-consumer product.

Feedback Software 254

Feedback Software User Testing User Friction Customer Experience 254

Lenny Rachitsky

JANUARY 14, 2025

Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout). Laura Tacho is the CTO at DX , has taught over 1,000 tech leaders through her course on developer productivity metrics , and on the side is an executive coach for engineering leaders.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Lenny Rachitsky

FEBRUARY 22, 2024

• Sendbird —The (all-in-one) communications API platform for mobile apps • Explo —Embed customer-facing analytics in your product — Elizabeth Stone is the chief technology officer of Netflix. Maintaining a high bar for excellence requires ongoing feedback and open conversations.

CTO 116

CTO Feedback Software Analytic Tools Data Visualization 116

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re building a consumer subscription app, this post is your new bible. Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. A massive thank-you to Phil for doing the work to put a piece like this together.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

The Product Coalition

NOVEMBER 26, 2022

Why do products fail, and what can the teams do to build products that customers need? And these have helped his team to understand what to build and, more importantly, what not to build for the customers. And hence its extremely important to understand what customers need and build the products accordingly.

User Testing 143

User Testing Customer Experience Customer Feedback Feedback Software 143

The Product Guy

APRIL 4, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Lenny Rachitsky

MARCH 3, 2024

Before Reality Labs, he ran the Ads and Business Platform product group, where he led engineering, product, research, analytics, and design, taking annual revenue from $4 billion to $40 billion in five years. Andrew currently leads Meta’s efforts in AR, VR, AI, and consumer hardware across Quest, Ray-Ban Meta glasses, and more.

CTO 109

CTO User Testing Analytic Tools Research Software 109

The Product Guy

JULY 30, 2020

Sometimes, in smaller businesses, PMs can achieve what they need with writing user personas or user profiles and doing stakeholder mapping is not necessary. In particular when the stakeholder shares with the PM expected timelines, revenue targets or how they see the product is fitting into the company’s strategy.

CTO Coach 391

CTO Coach Customer Experience Software Review User Testing 391

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Intercom, Inc.

FEBRUARY 28, 2018

Six years ago, Intercom invented business messaging – helping internet businesses interact with their customers in a personal, scalable way that had never been done before. We are laser focused on driving breakthrough innovations which help our customers grow their businesses efficiently. Ann joined us this past May.

Research Software 195

Research Software User Testing CTO Analytic Tools 195

Mind the Product

SEPTEMBER 17, 2018

You have more than one customer and both are equally important for different reasons. Before the Cloud, software had to be sold into a central decision maker – a CIO or CTO – and then rolled out across the company’s desktop-user base. Rate of growth is vital and you only get one chance to impress the first user.

Customer Experience 155

Customer Experience User Testing Customer Feedback Onboarding KPIs 155

Melissa Perri

JULY 14, 2016

When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. We had learned so much about what was preventing users from signing up on the site, and it was a lot clearer which direction in which we should be going. BUT we still had to test our ideas. YOU NEED A STRATEGY.”

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

The Product Guy

MAY 15, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Product Talk

MARCH 1, 2023

I realize that many product people have never worked in a product trio , don’t have access to customers, aren’t given time to test their ideas, and are working in what Marty Cagan calls “features teams” or “delivery teams.” It keeps us focused and ensures that we create value for the business while meeting customer needs.

Product Research 287

Product Research Data Visualization Customer Feedback Weak Development Team 287

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users.

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

Mind the Product

MARCH 29, 2020

Zalora CTO Silvia Thom has been based in Singapore since 2013 and previously worked on consumer products in Europe and Japan. Delivering feedback has to be done differently for example. In fact, we have various squads that are taking care of either a single platform or working on a certain element of the customer experience.”

Product Research 219

Product Research Research Software Feedback Software User Testing 219

Lenny Rachitsky

JANUARY 11, 2024

Simplify security | Ahrefs —Improve your website’s SEO for free — Sam Schillace is deputy CTO and corporate vice president at Microsoft. Prior to working at Microsoft, Sam started a company called Writely, which was acquired by Google and became the foundation of what today is Google Docs.

CTO 117

CTO Automotive User Testing Document 117

The Product Guy

OCTOBER 11, 2019

A common thing in product management is business leaders (like the head of product or the CTO) not having clear sight of every problem happening with a product or one specific part of a product. Bringing specific quotes from customers is also a great way of materialize and prove a point you are trying to make with data. The Problem.

CTO Coach 319

CTO Coach Reporting Tools Feedback Software Analytic Tools 319

Usersnap

JULY 27, 2020

Tracking feature requests from customers is a blessing, and also a nightmare for Product Managers. You want to know the needs and new ideas from your customers. We at Usersnap believe the voice of customers should be the driver of product development. allows you to track customer requests timely in a streamlined fashion.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Intercom, Inc.

AUGUST 11, 2020

For example, webcams with built-in facial detection sometimes don’t detect people with darker skin , because they were only tested on people with lighter skin. So Sam wrote an open letter to our Research & Development department at Intercom, stating what the problem was with these terms and that we needed to address them immediately.

Technical Review 289

Technical Review Software Review Systems Review Customer Experience 289

The Product Coalition

OCTOBER 6, 2020

People today consume content through more channels than ever before, and they’re also using media channels to talk about the TV shows and movies they watch. Canvs Founder and CEO, Jared Feldman believes in the importance of understanding how people feel on social media as they consume content. Teaching A.I. Sam earned his Ph.D

User Testing 148

User Testing Data Visualization Product Research Research Software 148

Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories? As helpful as a product strategy is, it’s not enough.

Research Software 324

Research Software Technology Strategy Artificial Inteligence 324

Lenny Rachitsky

JULY 2, 2024

You start by deeply understanding the customer problem and opportunity, design what you believe to be a great solution, and build it. ” — Paul Adams , chief product officer at Intercom 2. Though it still comes down to who can solve real problems for people best “ Demo value isn’t user value.

Product Research 135

Product Research Research Software Feedback Software User Testing 135

Mind the Product

JANUARY 24, 2019

Side Note: Does a Successful MVP Equal Product/Market Fit? Seek to build an MVP that evokes the emotion you seek in customers. You want to see prospective customers’ eyes widen in excitement (perhaps metaphorically, if the MVP doesn’t happen face-to-face). And one that made the focus group’s eyes widen with enthusiasm.

User Testing 191

User Testing Weak Development Team Customer Experience CTO 191

Product Management University

DECEMBER 2, 2022

If you’re in product marketing or product management, you’re likely familiar with the concept of user personas and buyer personas. These terms might even be used interchangeably in your organization to describe a product’s customers. However, user personas and buyer personas are distinctly different. It’s the department persona.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Do you have a Product in Practice you’d like to share? You can submit your story here.

Product Research 262

Product Research Onboarding KPIs CTO Coach Research Software 262

Product Innovation Educators

APRIL 2, 2018

From the discussion you’ll learn: Sources for product ideas, How to validate your plans for solving the customers’ problem, and. We built the design and UI and product market fit. I really wanted to do it full-time and a friend of mine was Badger’s CTO so he brought me on. Ways to form the vision for a product.

Analytic Tools 153

Analytic Tools Fractional CTO Feedback Software User Testing 153

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Do your research. Lean into your newness.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Product Talk

AUGUST 14, 2024

They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. The Head of Product Coaching Matthew Ensor and CTO Brendan Wovchko partnered up and decided this was the way they wanted their teams to work together.

Research Software 312

Research Software Product Research Engineering Customer Experience 312

Mind the Product

MAY 16, 2019

Product people usually spend a substantial period of time in a problem-solution space, learning about customers, about their pain points, and seeking opportunities to add value. It is about building experiences which delight your customers. They will be a regular, returning customer asking for more ( strong brand, recurring revenues ).

Software Review 177

Software Review Development Research Software User Testing 177

Lenny Rachitsky

SEPTEMBER 15, 2024

Camille was previously the CTO of Rent the Runway, VP of Technology at Goldman Sachs, Head of Platform Engineering at Two Sigma, and Global Head of Engineering and Architecture at JPMorgan Chase. This reduces the risk of miscommunication and ensures that technical concerns and insights are addressed in real time.

Feedback Software 117

Feedback Software CTO Engineering Customer Feedback 117

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Why is your mobile app user retention declining?

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Mind the Product

MAY 21, 2019

If teams can do that they have a chance at meeting their customers’ changing needs and generating a return on investment for the business. Without empowerment everything slows down and the people who are further away from what’s happening with customers make all the decisions. Point Towards the Mountain.

Research Software 188

Research Software User Testing CTO Coach Product Research 188