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What is Customer Sentiment Score & How to Measure It?

Userpilot

The customer sentiment score can help you tell how well-perceived your brand is. Let’s explore the customer sentiment score, how to measure it with user feedback , and what strategies you can execute to elevate the customer experience. But how can you measure and improve it?

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Crafting Success: How Understanding Context Transforms Product Development

The Product Coalition

“The most important thing in communication is hearing what isn’t said.” — Peter Drucker I often go on walks as those are the times I do my best thinking. That perplexing issue a user has. They break because they don’t fit in the company’s ways of working, the department’s process, the person’s day, the flow of life, you name it.

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Future Food Tech: How Modern Is Changing the Way We Eat

The Product Coalition

Food tech is at the forefront of the global food industry’s transformation, and it’s our responsibility to remain abreast of all future food tech developments. Because of their tremendous potential for development in the future, many outsourcing software development companies are finding ways to name themselves in this industry.

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Why 36% is the magic number: Finding the right amount of text in mobile apps

Intercom, Inc.

Mobile apps dominate our digital experiences. Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. Maps & transport: (Strava, Google Maps, Uber) 45.2%. Services: (Airbnb, Deliveroo, Uber) 40.5%.

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Product Talk Is Growing: Meet New Instructor Ellen Juhlin

Product Talk

Today, we’re excited to announce another new development for Product Talk and yet another way we’re scaling our impact: We’ve expanded our pool of instructors. We’re excited to announce another new development for Product Talk and yet another way we’re scaling our impact: We’ve expanded our pool of instructors. Tweet This.

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How to Use AI to Create Great Customer Education Course Content

Gainsight

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. What outcomes are your customers expecting?

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Football App Validation In A Real-Life Scenario

The Product Coalition

Packed with clever tips, news, sightseeing, and public transport info and more?—?all From the Lab to the Jungle Design and development were going smoothly and genuinely fast. What will happen when the first users download and touch this app? Some years ago their team decided to put a new app in football-lovers’ pockets.