The Product Coalition

MAY 1, 2022

It deals with many unknowns, as well as multiple dimensions and variables at any given time. I realized that this is something that I do whenever I’m helping my consulting customers or the CPO Bootcamp participants to make strategic decisions. about the market, the customers, the product, the business, the plans ahead?

User Testing 155

User Testing Customer Experience Product Research Definition 155

Userpilot

FEBRUARY 4, 2021

Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. Your users’ mailboxes are already flooded with so much mail, it’s *really* hard to get through the noise. How do you use email automation to create value for your user?

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

The Product Coalition

AUGUST 14, 2022

Theoretically you would think that a consulting business isn’t impacted by the time of the year, but I learned that that’s not true. For some reason, most of them want my product strategy and product-market fit lectures during May and June, every year. That’s exactly what happened a few years ago. out of 10. out of 10.

User Testing 124

User Testing Feedback Software Product Research Customer Feedback 124

The Product Coalition

DECEMBER 11, 2023

Despite its population of 6 million people at the time, it felt like a ghost town. We went for a walk — it was my first time in China — and the streets were almost empty. Time will tell. That’s why we must take action and test it. After multiple fever checks, we arrived in the city. For how long? No one knows.

Leadership 78

Leadership User Testing Customer Experience Customer Feedback 78

Usersnap

NOVEMBER 17, 2022

In order to accomplish this though, you have to level up your customer data platform like Hubspot. Using HubSpot integrations enriches the data and information you have about your customers, and can help you grow your SaaS business massively. There are several categories in which you can improve your CDP or CRM. What is HubSpot?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

The Product Coalition

JANUARY 13, 2021

That’s when I logged in to Facebook for the first time. The reason I am telling you that is that whenever I talk about the fact that your product needs to solve a problem (or serve a need) for your target customers, people bring up Facebook as a theoretical counterexample. I personally worked on such a product fifteen years ago.

Education 114

Education Marketing User Testing Weak Development Team 114

The Product Coalition

APRIL 10, 2022

It blew my mind because I can guarantee you that I was the most sporty student in school at the time. Every now and then I have a consulting customer where the CEO and the product leader (be it CPO, VP, or Head of Product) work with me together on a regular basis. How can it be that it wasn’t enough to get an A in sports?

Data Visualization 156

Data Visualization Leadership User Testing Customer Experience 156

The Product Coalition

OCTOBER 25, 2021

Photo by Clementina Toso on Unsplash Working as hard as we do, the weekend is a must-have time for relaxation. With the kids and all, I always find the time to read the weekend newspaper. Of course, when I am busier, the pile gets higher, since I have less time for reading. I have a very specific order in which I read it.

User Testing 164

User Testing Magazine Product Research Research Software 164

The Product Coalition

OCTOBER 26, 2020

Thinking and talking about the product definitely falls under this category. When it comes to the actual work products that product managers deliver: wireframes and user stories. It is also about the same time that working with R&D becomes more intense , so a lot of project management is needed. But Do You?

User Testing 126

User Testing CTO Definition Product Research 126

Andrew Chen

DECEMBER 26, 2018

I’m also happy to redouble my efforts to writing and publish more, which I can do my new role as an investor at a16z. Previously, my pace was maybe once every other month – things were always too crazy at Uber, and it didn’t directly help my job there, so I couldn’t carve out time. But they don’t.

User Testing 80

User Testing Enterprise Feedback Software Customer Experience 80

The Product Coalition

OCTOBER 19, 2020

In 2000, Sergey Brin interviewed for Internet Magazine and said: “ when users come to Google.com all they want to do is search. And that’s our product “. You can find detailed guidance for this in the first part of my e-book “ Speed-Up the Journey to Product-Market Fit “. That wasn’t what we had in mind.

User Testing 88

User Testing Magazine Technical Review Customer Feedback 88

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. Short on time?

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Andrew Chen

DECEMBER 26, 2018

I’m also happy to redouble my efforts to writing and publish more, which I can do my new role as an investor at a16z. Previously, my pace was maybe once every other month – things were always too crazy at Uber, and it didn’t directly help my job there, so I couldn’t carve out time. But they don’t.

User Testing 40

User Testing Enterprise Feedback Software Customer Experience 40

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Under 10 Consulting

JUNE 6, 2019

In this scenario, product management tends to get pulled into a technical support role for the marketing and sales teams, providing content for demos, presentations, ebooks, and sales enablement. Product management in Development. Without it, the product manager role becomes more secretarial than strategic.

Weak Development Team 40

Weak Development Team Product Research Reporting Tools Customer Feedback 40

Andrew Chen

SEPTEMBER 4, 2018

Organic, paid marketing, and LTV/CAC. Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Why Google measures many short sessions, versus other products focus on long sessions. Part 1: User Acquisition.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

The Product Coalition

DECEMBER 11, 2023

The customer journey is such an important tool when building your product strategy. In product-led growth, its importance is even more significant. The initial versions I get as a response are usually so oversimplified that they are useless for any discussion or strategic effort. Here is an example of how it really works.

User Testing 78

User Testing Customer Experience Systems Review Enterprise 78

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? How Do I Know if I Have No Product-Market Fit?

User Testing 78

User Testing Technical Review Product Marketing Product Research 78

Mixpanel

JANUARY 11, 2021

We have three distinct products: the ad-supported video streaming platform, which is what we started with four years ago; a subscription version of the business with ad-free content; and exclusive original content. We also have a kid’s product, with ebooks, video games, audio stories, videos, movies, etc.

Data Visualization 98

Data Visualization User Testing Customer Experience Analytic Tools 98

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Post-signup: User Analytics : Hotjar , Heap.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

The Product Coalition

JUNE 27, 2021

Creating a solid product strategy is an ongoing process, not a one-time effort. Once you created a first draft that you are happy with, it’s time to bring it to the market and iterate according to the feedback you get. But how can you test a strategy? It’s actually simpler than you think.

User Testing 89

User Testing Product Research Strategy Product Strategy 89

The Product Coalition

MAY 30, 2021

The general process of product-led growth starts with mapping the customer journey?—?the the entire one, not just when they become product users: how they hear about the product, why should they start exploring it, where would they start as a result, and what they expect to see. But this isn’t the case.

Product Research 109

Product Research User Testing Feedback Software Customer Experience 109

Userpilot

APRIL 22, 2024

Interested in effortlessly turning prospects into loyal customers? That’s where funnel marketing comes in. But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? Depending on your approach to customer engagement and conversion, you can tailor your marketing funnel.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Product Research 52

The Product Coalition

OCTOBER 18, 2020

A good product strategy helps you to acquire happy customers and retain them over time. Here is how product strategy helps you overcome them. Photo by Braden Collum on Unsplash Working on product strategy is an iterative process. If the baton falls somewhere in the process, they will not become a customer.

User Testing 108

User Testing B2C Customer Experience Weak Development Team 108

The Product Coalition

DECEMBER 5, 2021

Photo by Jelmer Borst on Unsplash It’s this time of the year again. I see my consulting customers having to make the exact same decisions. Last month, for example, I met a startup, which had a good indication from the market that their initial product direction was viable. It was nice to dream big for a while.

Vision 140

Vision User Testing Startups Consulting 140

Gainsight

NOVEMBER 15, 2021

To create momentum for your company, scale your efforts, and achieve your valuation goals, you need to use Net Retention Revenue (NRR) as your North Star. NRR is not only the result of cross-departmental efforts, but it is also a more nuanced measurement of your annual revenue. Operationalize Your Customer Success Efforts.

Feedback Software 52

Feedback Software Customer Experience Reporting Tools Data Visualization 52

The Product Coalition

FEBRUARY 2, 2020

1: Define your problem clearly This is generally good advice for any product manager. Everything starts with the problem you want to solve (for your customers, for the company, for humanity or for the world). Constraints can stem from a variety of domains, including: Cost Speed Scale Quality Integrations User journey and others.

User Testing 78

User Testing Product Management Product Manager Research Software 78

Under 10 Consulting

JANUARY 2, 2020

product strategy. products, . product planning. manager (perhaps known as a product owner) focused on. in terms of features and product options, and . product growth. manager (or product marketing manager) taking on expansion of products that are currently available, the products we have.

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

Revulytics

AUGUST 8, 2019

In his webinar, Maybe We Should Be Problem Managers Instead , he explains how to redefine product management to focus tightly on the value only you can add. You’ll learn why product managers should focus on identifying problems for others to solve, how to set priorities more effectively, and how to spend less time doing other people’s jobs.

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

The Product Coalition

SEPTEMBER 14, 2020

You Must Deeply Understand the Methodology Before Using It Think about the last time you implemented a new methodology. Spend an adequate amount of time researching the answers to the questions above. There are very specific times in a business where you want to use this approach, and even then you want to plan it carefully in advance.

Startups 100

Startups User Testing Agile Product Research 100

Roadmunk

OCTOBER 26, 2017

Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” The ebook explores the Burndown framework that Drift’s product team has adopted for product development. What kind of gets lost in your traditional methods is: where’s the customer?".

Framework 40

Framework Data Visualization User Testing Reporting Tools 40

Userpilot

JUNE 25, 2021

Do you want to build an efficient SaaS Product Marketing strategy, but are not sure where to start? There is so much involved in creating a great strategy, from target audiences to KPIs to customer journeys, but Userpilot is here to help. What is a product marketing strategy? Your product should be positioned – i.e

Research Software 85

Research Software Analytic Tools Feedback Software Onboarding KPIs 85

Alchemer Mobile

MARCH 17, 2020

Between interfacing with multiple teams, coordinating release schedules, prioritizing customer happiness, driving the mobile product roadmap, messaging product announcements internally and externally, and myriad other activities, the list of “to-do’s” for mobile product managers may seem endless, and the job is ever-changing.

User Testing 147

User Testing Feedback Software Technical Review Customer Experience 147

The Product Coalition

NOVEMBER 27, 2022

They debugged their code on paper, multiple times, before it actually ran for the first time. Back then, the impact was boxes and boxes of punched cards, and endless compilation time on the single computer everyone had to share. You have users and even happy customers, but the next level of success is yet to come.

Customer Experience 137

Customer Experience Feedback Software User Testing Product Research 137

The Product Coalition

JANUARY 12, 2020

How to Make Fewer Errors During Your Trial-And-Error Journey Reaching product-market fit requires a lot of trial-and-error, but it takes so much more to succeed. I decided to move into product management, and the rest is history. Everyone knows that reaching product-market fit requires a lot of trial-and-error.

User Testing 78

User Testing Product Research Customer Experience Travel 78