Userpilot

MAY 6, 2025

What works for a startup might not scale for an enterprise. But if you ask me, theres simply no one-size-fits-all solution. Some tools are great for marketers, and others are for product or development teams.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. He knows a lot about tools as he is the CPO for Betterworks, a provider of enterprise OKR and performance management software. Increasingly, CPOs are also thinking about the user experience strategy. Support tickets that existing customers are logging.

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. The data used throughout this post is from anonymized, US-based Apptentive customers’ iOS apps. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Product Innovation Educators

MAY 8, 2023

It was a good ceremony :) We are going to learn what has made Hershey an outstanding innovator, gaining insights that might help you and your organization. You get a lot of feedback from PDMA. Everything for us starts with strategy—both innovation strategy and corporate and total enterprise strategy. They do a site visit.

User Testing 287

User Testing Data Visualization Customer Experience Feedback Software 287

Product Innovation Educators

MAY 24, 2021

He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. Then come up with positioning, which is how customers see the product. Packaging means including the right set of features the customer values. A three-part tariff provides a volume discount for more users.

Product Research 211

Product Research Differentiation Customer Feedback Enterprise 211

Intercom, Inc.

OCTOBER 29, 2019

At some inflection point of growth, it becomes impossible to intuitively know your customers, let alone decide which ones to focus on. We could no longer assume all our customers had uniform needs and could be reached the same way. Download The Growth Handbook. What is customer segmentation?

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Userpilot

OCTOBER 27, 2023

PLG for enterprise? Unlike sales-led businesses, a product-led growth company relies on product virality to drive customer acquisition and frictionless experiences that enable users to realize the product value. As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. 9:16] Continuous Customer Interviews. [20:12] Articles: Customer Interviews. Articles: Customer Interviews. The Ladder of Evidence: Get More Value From Your Customer Interviews and Product Experiments. They’ve got this. And they aren’t wrong.

Product Research 265

Product Research User Testing Data Visualization Research Software 265

Product Innovation Educators

JUNE 12, 2023

Outside of her day job, she has guided many PdMs in reaching their career goals, and consequently, has good insights about the skills they need. Second is setting up the right funnels for access to users. First, we go out and talk to customers. 15:34] How have you gotten product managers to spend time with customers?

User Testing 253

User Testing Customer Feedback Customer Experience Product Management 253

Userpilot

MARCH 30, 2025

But is your mobile user acquisition strategy strong enough? If you expect users to come naturally just because your product is good, youre already at a disadvantage. Organic, when you attract users through public platforms and owned media marketing. Use referrals to encourage users to refer your app to others.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories? Click on the picture to download the stack.

Research Software 324

Research Software Technology Strategy Artificial Inteligence 324

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. User research is a vital part of the design process. Since Thomas Watson Jr. Playfulness pays off.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlighted the growing influence the product management discipline has over the toughest challenges facing organizations today, such as digital and strategic transformation.

Data Visualization 101

Data Visualization Reporting Tools Customer Feedback Artificial Inteligence 101

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. What research finds as the biggest pain points for the user should have an impact in prioritization. If not, how can you call your product user-centered ?”

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Product Innovation Educators

JUNE 28, 2021

How product managers can use data to understand customers and create value. Today we are talking about making better product decisions that create customer value using the data you already have. Using our platform, they isolated the individual journeys customers take as they create presentations.

Data Visualization 202

Data Visualization Analytic Tools Customer Feedback Customer Experience 202

Intercom, Inc.

AUGUST 11, 2022

It’s hard to truly understand your customers when you’re chasing that point increase in NPS or to empathize with their problems when you’re spending all day looking at charts on a computer screen. And that’s exactly why today’s guest, Janelle Estes , is so interested in human insight. How can you capture it?

Data Visualization 118

Data Visualization Customer Feedback Customer Experience Feedback Software 118

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. Userpilot is the best user journey-tracking tool for web analytics. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

MARCH 29, 2025

In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. At its core, UX strategy serves as your guide for crafting experiences that genuinely resonate with users and encourage them to engage.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Indicative

OCTOBER 8, 2020

gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. Are you getting the most out of the insights that you’re collecting? By the end, we hope you’ll come away with tips for building an effective Customer Analytics strategy for your company’s product and marketing teams. .

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. Download the library.

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Product Innovation Educators

MAY 24, 2021

He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. Then come up with positioning, which is how customers see the product. Packaging means including the right set of features the customer values. A three-part tariff provides a volume discount for more users.

Product Research 156

Product Research Differentiation Customer Feedback Enterprise 156

Usersnap

FEBRUARY 17, 2022

Getting user feedback is key to SaaS product growth (or any company’s growth, for that matter). And a seemingly small thing like placing feedback widget on your website, in your mobile app, or in your digital product can go a long way. Why Do You Need Feedback Widgets for Websites? Feedback Widget for Website.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

Indicative

DECEMBER 2, 2020

Winter is coming and our engineers continue to develop new features to unlock customer insights. How consistently did users log into your app last month? How often did users download content from your site last week? Who are your most engaged customers? Download Events and Properties View.

Feedback Software 110

Feedback Software Customer Feedback Data Visualization User Testing 110

Userzoom

DECEMBER 9, 2019

Although we strive to work in an environment where user research is a part of every stage of the product development lifecycle , and your executives have completely bought in to everything you do… we have to be realistic. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Productside

MARCH 24, 2025

It was all about understanding customer needs and delivering something that solved a real problem. Rachels team once built an onboarding automation tool for HR teamsgreat for enterprises hiring hundreds at a time. Instead of chasing shiny objects, Rachel recommends expanding adjacently, where you already have traction and insight.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Product Innovation Educators

JULY 25, 2022

Ask the right questions to uncover your customers’ problems. He has a long history in technology products that includes Texas instruments, Logitech, AMD (where his customer was Apple), and many others. Often, especially in enterprise, the person who’s describing a problem to you may not be the person experiencing it.

Product Management 254

Product Management Product Manager User Friction Management 254

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Customer engagement has a large impact on customer experience and satisfaction, so it’s something you shouldn’t take lightly.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

UX Planet

MARCH 3, 2025

7 Best Landing Page Design Practices to Boost Conversions Landing pages are vital for businesses aiming to convert visitors into customers or leads. The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. 5 by over 1,000 customers.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Userpilot

OCTOBER 31, 2022

Looking to drive adoption with contextual user onboarding ? Userpilot is a powerful tool that enables you to quickly build personalized, flexible, contextually relevant in-app experiences targeted to different user segments. Another important aspect for product managers to consider is customer loyalty. What is Userpilot?

Analytic Tools 98

Analytic Tools Onboarding KPIs Feedback Software Data Visualization 98

Userzoom

NOVEMBER 18, 2019

Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

User Testing 91

User Testing Product Research UX Data Visualization 91

The Product Coalition

AUGUST 8, 2023

Since the transmission happens in bits, the viewers don’t have to download this data to watch it. This is performed so the video can be instantly downloaded or streamed, which is not possible if the data is stored in large pieces. When a user requests a video, the request goes to the nearest CDN server and fetches the file from there.

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Technical Review 147

Reveal

NOVEMBER 1, 2023

Enter DIY Custom Visualizations, a transformative feature we’re thrilled to introduce on our platform. Whether you’re dealing with customer demographics, supply chain logistical management , financial data , or presenting to executives, clients, or colleagues, you can adapt the visualization to align with their needs.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools Reporting Tools 98

Userpilot

AUGUST 22, 2024

TL;DR Amplitude is an analytics platform that enables businesses to monitor user interactions throughout the customer journey. It provides features such as (custom) event tracking , customer segmentation, and multiple analytical reports, for example, funnel and cart analysis. You can also track custom events.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Intercom, Inc.

NOVEMBER 20, 2018

This makes sense given the likely resource constraints and the value to be gained from getting in front of customers from day one. As Jason Lemkin puts it , “The CEO/founder should close at least the first 10 (or 20 or whatever) customers. What matters is that somehow, someway, you still get those 10 paying customers closed.”.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178