Userpilot

FEBRUARY 25, 2025

A high bounce rate might seem like lost interest, but what if users left because they couldnt find what they needed? Thats why you need user session analysis. Beyond the numbers: Understand why context matters Raw user behavioral data can be misleading without context. On the surface, it looks like a win.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. Soon the whole team was standing behind the designer’s screen shouting new ideas and tips about the layout, the colors, the icons, the fonts and everything else. What to expect from a design team?

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Userpilot

MAY 30, 2025

You aim to extract meaningful insights to improve app performance and user engagement. Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. Will this metric help me identify a problem?

Onboarding KPIs 88

Onboarding KPIs Feedback Software Analytic Tools Research Software 88

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. Let’s dive into why.

User Testing 242

User Testing Customer Experience Customer Feedback User Friction 242

Roman Pichler

JUNE 6, 2023

Here are four examples: Joe, the sales rep, has promised a feature to an important customer without first talking to you—the person in charge of the product. Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. How are you doing?

Construction 187

Construction Customer Feedback User Testing Framework 187

Product Innovation Educators

SEPTEMBER 4, 2023

Bob believes that strategy is derived from a combination of experience, insight, and creativity. 9:00] Who is responsible for developing product strategy? I’m a big proponent of developing strategy with a team, but there does need to be one person accountable for it. Download the framework.

Product Strategy 322

Product Strategy Strategy Weak Development Team Framework 322

Roman Pichler

JULY 8, 2024

3] Co-create the Product Strategy and Roadmap The traditional way to engage the stakeholders and secure their support is to present them with a draft strategy and roadmap, collect their feedback, update the plans, and, if necessary, show them the updated version. A great way to do this is to use the feedback framework shown in Figure 4.

Roadmap 266

Roadmap Product Strategy Strategy Weak Development Team 266

Lenny Rachitsky

JANUARY 14, 2025

From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

MARCH 23, 2025

The competition for customer attention in app stores is intense , to say the least. million apps on Google Play for Android users to choose from and 2 million on the Apple App Store for iOS users, user engagement is being pulled in a million directions (literally). Try to understand what the in-app user journey is like.

Onboarding KPIs 58

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 58

UX Planet

MARCH 29, 2025

There may be times when you question yourself, or someone on your team wonders, Why are we doing it this way? In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Heres the thingyoudo.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Product Innovation Educators

SEPTEMBER 25, 2023

How one serial inventor brought a revolutionary approach to flossing from idea to launch Today we are talking about the journey from initial insight to launched product. The insight was that in order to floss correctly you need the water jets at a 90 degree angle to the gum line and they need to cover 100% of the gum line.

User Testing 319

User Testing Product Research Customer Experience Customer Feedback 319

Product Innovation Educators

JUNE 12, 2023

Outside of her day job, she has guided many PdMs in reaching their career goals, and consequently, has good insights about the skills they need. First, how can product managers establish processes to enable their teams to succeed? Second is setting up the right funnels for access to users. Third is setting goals.

User Testing 253

User Testing Customer Feedback Product Management Product Manager 253

Product Talk

FEBRUARY 2, 2022

This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. Engineers will hear different insights during your customer interviews. To get engineers involved in continuous discovery , Ellen began by inviting them to participate in customer interviews.

Product Research 306

Product Research User Testing Engineering Testing 306

Product Innovation Educators

AUGUST 26, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. HBR study – team members, not leaders, more responsible for innovation. Instead, it is how team members interact and their accomplishments that drive innovation.

Weak Development Team 124

Weak Development Team Customer Feedback Product Management Product Manager 124

Product Innovation Educators

JUNE 27, 2022

Later I founded a startup and then worked in business development at Microsoft. I realized I was most excited about the solution and customer experience. One of the many reasons we failed is our product didn’t really solve a big enough problem for customers, and we weren’t solving it sufficiently well.

Customer Experience 254

Customer Experience Reporting Tools Feedback Software User Testing 254

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. Customer expectations shift dramatically depending on device. I don’t have enough time in my day. We hear ya.

User Testing 246

User Testing Feedback Software Product Management Product Manager 246

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. For me it is crucial to be part of the roadmap creation when developing the UX strategy. If not, how can you call your product user-centered ?”

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Roman Pichler

AUGUST 15, 2023

When that’s the case, a product is usually progressed based on the features requested by the users and stakeholders. This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business.

Product Strategy 265

Product Strategy Strategy Research Software Customer Experience 265

The Product Coalition

AUGUST 2, 2023

Develop a Rummy Game — Comprehensive Guide to Card Game App Introduction Card games have a rich and storied history, that attracts players of all ages across the globe. With the enlargement of smartphones and mobile apps, traditional card games like Rummy have found a new digital home, opening up exciting opportunities for game developers.

Research Software 147

Research Software Feedback Software Weak Development Team User Testing 147

The Secret PM Handbook

MAY 12, 2017

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

Weak Development Team 210

Weak Development Team User Testing Feedback Software Product Research 210

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. It was all about understanding customer needs and delivering something that solved a real problem.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Product Talk

DECEMBER 15, 2021

They shared their insights, takeaways, and resources that helped them along the way. He’s exploring new products to unleash creative performance and thriving teams through the evolving future of work and web3. Paolo Appley, Senior Product Manager at User Interviews. Meet the Product People. This was the case for Richard.

Product Research 263

Product Research Customer Experience Research Software Reporting Tools 263

Intercom, Inc.

SEPTEMBER 4, 2019

Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. If your team isn’t reaching their goals, what are you doing as a leader to help them get up and over the line? This coaching helps them drive their team and their company to greater productivity and higher sales.

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

The Secret PM Handbook

MAY 12, 2017

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

Weak Development Team 199

Weak Development Team User Testing Feedback Software Product Research 199

Product Innovation Educators

OCTOBER 24, 2022

A digital customer experience coupled with rapid physical product creation – insights for product managers. 2:16] What was the insight that led to Wove? I felt very bad doing this, but it was amazing to me that seeing photos and videos of a product doesn’t always translate into real life.

User Friction 193

User Friction Customer Experience User Testing Customer Feedback 193

Folding Burritos

FEBRUARY 22, 2016

You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. and “is this a big enough problem for our customers, that justifies the investment?”. Perhaps it’s the result of a conversation with some customer, or maybe it’s an idea they came up with by themselves.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. When you have no absence of customer or user problems, if you’re reasonably intelligent, you can usually come up with the inventions and the necessary breakthrough new products.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Collect more accurate feedback in the users native language: Users are far more expressive in their native language.

Analytic Tools 65

Analytic Tools Feedback Software Research Software Data Visualization 65

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Products (wrongly) get created this way – product first, customer second, revenue third. good-products-bad-businesses/. increase the number of right products developed.

Data Visualization 127

Data Visualization Weak Development Team Customer Feedback Research Software 127

Intercom, Inc.

JUNE 8, 2021

Not too long ago, customer support was viewed as a cost center, not a value driver. It was seen as a necessary part of a business, but not something that drove revenue or influenced customers’ buying decisions. Study after study shows how important a great customer experience is to today’s consumers. That time is over.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? A step-by-step walkthrough of the mobile user experience design process. of users access the internet through mobile devices.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

The Product Coalition

DECEMBER 21, 2020

If you let yourself get carried away, it’s really, really hard to tell the difference between a good and bad one. The result of idea validation is to develop a feasible prototype or MVP?—?both The further down the development cycle you go, the harder, costlier, and less appealing it is to claw your way back up and start over.

User Testing 174

User Testing Product Research Research Software Testing 174

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Userpilot

MARCH 21, 2025

The real challenge is shaping an experience that keeps users engaged and drives continuous growth. As a product manager, I know that even small friction points cause users to drop off. Users expect instant value. It starts with understanding user behavior, improving performance, and delivering a seamless experience.

Analytic Tools 58

Analytic Tools Feedback Software Research Software Data Visualization 58