Customer Feedback Examples Framework Leadership 
Roman Pichler
NOVEMBER 6, 2023
Listen to the audio version of this article: [link] Leading as the Person in Charge of the Product When you hear the term leadership , you might first and foremost think of a senior manager like the head of product, Director of Product Management, VP of Product, or Chief Product Officer.[ You don’t have to be a line manager to lead others.
Product Talk
OCTOBER 25, 2023
Stepping into your first product leadership role is a major change. We often hear about this transition from members of the Continuous Discovery Habits community who are new to leadership roles and either write in with questions or step in to share their experiences. The list got pretty long quickly—like 20 issues,” says Trevor.
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Folding Burritos
DECEMBER 7, 2017
As Product Managers, we perfectly understand the need to generate and use customer feedback. This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Feedback is only relevant vs. a goal and user context.
Intercom, Inc.
SEPTEMBER 3, 2020
Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Customer feedback is a big deal here at Intercom.
The Product Coalition
JANUARY 28, 2024
Your product sells not for its features, but for the value it brings to your customers. True product value lies in understanding and meeting the deeper, often unspoken needs of customers, beyond just functionality. Here’s a three-step approach to ensure products connect with users on a more meaningful level.
UX Planet
JANUARY 31, 2024
In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. Beyond project leadership, you must champion the design’s significance, shape a clear vision aligned with business goals, and uplift the team morale.
The Product Coalition
FEBRUARY 4, 2024
Your product’s value needs to be defined, delivered, and perceived as such by your customers. If this isn’t challenging enough, what your customers want and need varies based on their profile and maturity with your product. Do all of your customers use it the same way and for the same purpose? Likely not. automatic reports).
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