Roy Madden

APRIL 4, 2020

Opinion and insight can emerge from anywhere. Whether you’re new to Feedly or not, you want good, trusted publishers to teach you more about a certain topic, market or industry. Bring up the conversation around a product in business magazines. Find the exact content you’re looking for with super specific topics and publications.

Airlines 62

Airlines Magazine Customer Feedback Events 62

Userzoom

JULY 3, 2019

We’re proud to present Paul Boag, User Experience Strategist and author of User Experience Revolution, and his talk ‘How to Work Collaboratively on the User Experience’. We’ve talked today about, you know, we can teach people how to do basic user research techniques and those causes of.

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105

Pragmatic Marketing

MAY 14, 2019

This is at least partly attributable to the massive growth in digital media outlets and the constantly shrinking attention span of today’s over-stimulated customers. Lack of interest is the first, most important reason customers don’t buy a new product and simply ignore the offer. Hurdle No. 1: No Interest. Hurdle No.

Product launches 70

Product launches Magazine Customer Experience Reporting Tools 70

Pragmatic Marketing

MAY 14, 2019

This is at least partly attributable to the massive growth in digital media outlets and the constantly shrinking attention span of today’s over-stimulated customers. Lack of interest is the first, most important reason customers don’t buy a new product and simply ignore the offer. Hurdle No. 1: No Interest. Hurdle No.

Product launches 70

Product launches Magazine Customer Experience Reporting Tools 70

freshtrax

AUGUST 27, 2019

To be successful in any market, properly marketing your business to the right audience and choosing the right marketing tactics are very important factors to consider. In this age of technology, social media has become a very powerful and popular marketing tool that can reach a large population and a variety of users.

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Imaginary Cloud - Design

APRIL 16, 2020

If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. Between awesome features, branding colours and business goals, users, who should be the main prioriy, are often forgotten during the process. Don't underestimate user research. Seth Godin.

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

Izenda

JANUARY 18, 2019

New companies are being launched and older companies are engaging in reinventions and innovations as SaaS providers work to stay ahead of this competitive, growing market. It can also customize permissions to keep passwords secure to certain folders or employees. Receiving a 4.5/5 Izenda is doing its part as well.

Analytic Tools 49

Analytic Tools Reporting Tools Data Visualization Magazine 49

Hutwork

MARCH 9, 2018

Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. 5 Designing Your Product’s Continuous Feedback Loop. 6 I hate MVPs.

Article 82

Article Feedback Software Research Software User Testing 82

Gainsight

JUNE 2, 2022

Gainsight is not just about customer success. We are about Net Revenue Retention (NRR) and customer retention. So, here are just a few of the names coming to the Pulse stage. Hubspot is an incredible organization that understands both the customer and employee experience. We are about product-led growth. via GIPHY.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

NOVEMBER 11, 2020

So, if you occasionally get the User Journey mixed up with the User Experience … Or if you confuse Flywheels and Flows from time to time… Or even if you can’t tell your JTBDs from your TTFV and your AARRR … Then welcome to the Userpilot Product Adoption Dictionary! New User Onboarding Terminology. Activation.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Roadmunk

APRIL 12, 2018

Listen to the episode below: As we continue to explore the human side of product this season, we’ve paired up with Mike Belsito and Michael Sacca (same first name!), Eleni: I was saying before we started this chat that I have personally never interviewed two people with the same name at the same time so we will see how this goes!

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. In this episode, we talk to an all-around design leader, Marília Moita. Karthik: That’s amazing. So just to give you an idea.

Research Software 63

Research Software Feedback Software UX User Testing 63

Intercom, Inc.

APRIL 18, 2019

Their names were Brian Chesky and Joe Gebbia, and they had just started Airbnb. A study by HBR found that the 13 companies in the Fortune 100 that were instrumental in creating their categories accounted for 53% of incremental revenue growth and 74% of incremental market cap growth. Prospective customers have to be educated.

Outbound 112

Outbound Customer Experience Education Airlines 112

Intercom, Inc.

SEPTEMBER 30, 2021

That approach is already being rewarded and recognized – Rebecca was recently named on Inc Magazine’s influential Female Founders 100 list for 2021. This is Scale , Intercom’s podcast series on driving business growth through customer relationships. Interview with Little Otter CEO Rebecca Egger.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

Intercom, Inc.

MARCH 4, 2021

But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. My name is Zanade and I am a communications professional with over 15 years of experience in marketing, and a strong skill set in social media marketing. Hello everyone!

Reporting Tools 151

Reporting Tools Research Software Feedback Software Education 151

The Product Coalition

FEBRUARY 5, 2019

Can you find your name? He is very involved in content marketing discussions on his blog. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms. He is also very interested in the future of automation for marketers and overall product practitioners.

Research Software 61

Research Software Analytic Tools User Testing Data Visualization 61

UX Studio

JUNE 27, 2018

In this UX case study, we describe how our team helped this startup enter the market with a well-designed product. But Payment Courier provides these features as a plugin platform to every online merchant and their customers. To finish, we held a new round of feedback session and iterations on the prototype and tested it again.

User Testing 71

User Testing Research Software Feedback Software UX 71

Intercom, Inc.

MARCH 26, 2020

In this episode, we hear from: Ruairí Galavan , Senior Manager of Customer Engagement : Based in our Dublin office after working remotely for four years in Berlin. Jade Shearstone , R&D Operations Manager : Now in our London office after working in Customer Support while traveling the world. You’re part of that already.

Customer Experience 171

Customer Experience Definition User Testing Travel 171

Intercom, Inc.

JULY 25, 2018

If people aren’t signing up, if the marketing page isn’t working, if no one is sharing the product on Twitter, we just assume it will be fixed with a better product. And we get the feedback quickly and it feels like job done. Intercom has the metrics: the customers, the revenue, the products, you name it.

Onboarding KPIs 152

Onboarding KPIs User Testing Startups Vision 152

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

Research Software 75

Research Software Feedback Software User Testing Product Research 75

Oren Steinberg

MARCH 7, 2017

You probably won’t be able to get their attention using sales tactics, your local large competitors will out dine you… but you can win with insights. By positioning yourself as the expert in the field, and by writing quality content on the subject matter, you can get the big corporate attention via inbound marketing. But it’s worth it.

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

Business of Software Conference

JANUARY 28, 2019

A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. It was a terrible market to work in, 100s of publications were the same from you. But it’s not always that serious.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

OCTOBER 23, 2019

My name is Bruce McCarthy. Should we go for an adjacent market? So things worth prioritizing – customer problems or jobs to be done. Then once you’ve decided all right, let’s nail this job or this problem, this customer need – what are the ideas that allow us to make progress on that?

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61