Userpilot

MAY 19, 2021

You hear many people chanting the same things about how this one specific tactic gave them +1000% in ROI, and then you look at your own strategy and wonder why it’s all crickets. Venture Harbour’s Influencer Marketing Strategy That Has Led to 9 Successful Businesses. The B2B SaaS marketing space can feel a lot like an echo chamber.

Research Software 119

Research Software B2B User Testing Customer Experience 119

Intercom, Inc.

NOVEMBER 21, 2019

Today we’re excited to launch a brand new learning platform called Intercom Academy : a series of on-demand courses that teach our customers how to become better at their jobs at every stage of their career. We’ve always placed a high value on educating our customers and helping them get the most value from Intercom.

Seminar 23

Seminar Feedback Software Customer Experience Education 23

Intercom, Inc.

AUGUST 29, 2019

In this week’s episode we’ve dug down into the podcast vaults to bring you some of the best insights shared by our guests about scaling sales. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. At that time, my company was 50 employees.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Closed-loop marketing can lower your customer acquisition cost, improve the user experience, increase conversion rates , and shorten the sales cycle. Lead becomes a customer, and the original source is credited.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Reporting Tools 98

The Product Cafe

JUNE 18, 2024

You’d rather spend your time on the front lines—diving deep into customer feedback, brainstorming with designers and engineers, and steering the strategic direction to create products that not only function well but also make customers happy. It’s here to enhance your capabilities, not eclipse them.

User Testing 59

User Testing Data Visualization Product Research Product Management 59

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. In short, customer training leads to customer retention.

Education 52

Education User Testing Customer Experience Research Software 52

freshtrax

SEPTEMBER 24, 2019

He shared Adjust’s experience in expanding business to Japan, insights about Japanese clients, and other key points that companies interested in entering the Japanese market should consider. Has Adjust changed its business strategy in Japan over time? A major part of our strategy in Japan is based on education and localization.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Sachin Rekhi

JUNE 22, 2009

Several months ago I had the opportunity to sit in on a guest lecture Clara Shih gave at the Stanford Seminar on People, Computers, and Design. After attending the seminar, I decided to read the book and wanted to share some of the key trends discussed and the business opportunities that arise from them.

Seminar 60

Seminar Research Software Data Visualization Advertising 60

Userpilot

FEBRUARY 17, 2021

Topics: Positioning to scaling success, Building a PMM team for success, Cross-functional collaboration, career development, Demystifying Segmentation, Research & Testing, Hired as a Remote PMM, In-Product Engagements – Lead Customers to the Aha! Moment- Drive Adoption, Retention and Growth, and much more.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

freshtrax

JULY 19, 2023

million paid subscribers by March 2023 -with an additional 120 million unpaid users on the site. This 2019 KFC campaign was met with overwhelmingly positive feedback as consumers were shocked and amused in the best ways. audiences than ever before! One of the most popular sites for viewing anime in the U.S., Another U.S.

Marketing 75

Marketing User Testing Strategy Reporting Tools 75

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. By incorporating feedback from U.S. Japan collaboration.

Branding 52

Branding User Testing Customer Feedback Marketing 52

freshtrax

AUGUST 20, 2019

We covered topics such as expansion, localization, company culture, and customer relations. As such, did you need to change the business strategy in Japan? does, but we localize it to match the appropriate customs, tone, manners, and business practices in Japan. Expanding business to Japan. A: We try to follow what the U.S.

Travel 53

Travel Data Visualization Seminar Reporting Tools 53

The Product HQ

JUNE 20, 2024

Since I have x number of years of experience serving customers, I’m looking forward to applying that expertise with a global company loyal to its solid customer base. I’m happy with your company’s commitment to the career growth of its employees through training programs and seminars.

Technical Review 52

Technical Review User Testing Product Research Customer Experience 52

freshtrax

OCTOBER 3, 2024

The event brought together some of the most influential leaders in the design world for an insightful panel discussion reflecting on the evolution of design and the challenges and opportunities ahead. To commemorate this achievement, we hosted a special event at Lyft HQ in San Francisco, themed 20/20 VISION: The Evolution of Design.

Events 52

Events Vision Artificial Inteligence Technology 52

Sequent Learning

AUGUST 26, 2019

Get your dose of insights, in just 15 quick minutes by tuning into the Masters of Product Management podcast. We must constantly be on top of changing market dynamics and evolving customer needs while still trying to manage the day-to-day process of developing and supporting products. We rarely have the luxury of a slow-moving market.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Well, enabling customer success is just about one of the highest ROI activities you can do. Customer education is the discipline of teaching customers how to use and get value from your product.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

ProductPlan

JULY 19, 2019

Logic alone doesn’t move creative people quite like a great story (and not just user stories). Therefore, feedback, in particular, needs to be communicated as a holistic theme rather than a sentence level. Return the voice of the customer back to the customer. Real customer centricity is a cross-functional effort.

User Testing 79

User Testing Product Research Product Management Product Manager 79

Business of Software Conference

NOVEMBER 1, 2023

’ Goodman argues that the answer lies in focusing on two major factors – customer feedback and positive metrics. After all, partners likely have potentially thousands of customers already that fit your vertical demographic. While this looks like a winning strategy on paper, it often isn’t as helpful as it might appear.

User Testing 52

User Testing Research Software Feedback Software Customer Experience 52

freshtrax

DECEMBER 23, 2024

Amid this competitive environment, Subaru has gone beyond its traditional focus on vehicles to create meaningful new touchpoints with its customers. Our work spanned defining Subarus brand core, generating service ideas, developing prototypes, and conducting user testing. By incorporating feedback from U.S. Japan collaboration.

Branding 59

Branding User Testing Customer Feedback Marketing 59

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Video, Slides, and Transcript below. Upcoming Events.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40