Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? I’m really bullish about what’s around the corner – and I want to unpack what I’m looking for, how I’ve drawn insights from history, and what’s around the corner. Transportation and travel.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Mind the Product

JANUARY 16, 2020

Product roles are becoming increasingly important in many companies, from the unicorn startups to older more established firms. Today, product might seem like a new field because of the growth of technology startups and the prevalence of lean and agile frameworks, but product roles have been around for a few decades.

Data Visualization 113

Data Visualization Customer Experience Customer Feedback Transportation 113

Gainsight

AUGUST 11, 2021

An industry luminary, he is respected for his business insights that directly impact customer success. Whether they are a startup attempting to disrupt their industry or field, or an existing company trying to disrupt itself, they seek a form of transformation. As a startup, transformation is your destiny,” Geoffrey began.

User Testing 40

User Testing Customer Experience Reporting Tools Customer Feedback 40

freshtrax

MAY 2, 2023

AR offers a unique experience that allows users to interact with their environment in an exciting new way. Beat Saber, a popular VR game Image source VR on the other hand offers a more immersive experience that transports the user into a completely new and virtual world. Holoeyes Japan Image source Holoeyes Inc.

Feedback Software 52

Feedback Software User Testing Technical Review Customer Experience 52

Andrew Chen

DECEMBER 26, 2018

If you have feedback on this format, shoot me a tweet! Consumer startups are awesome, and here’s what I’m looking for at a16z (70 slide deck). How startups die from their addiction to paid marketing. It’s so easy to get your product jumpstarted by buying ads to drive users, and hey, the LTVs and CAC ratios are working!

User Testing 80

User Testing Enterprise Feedback Software Customer Experience 80

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

UX Studio: Product Management

JULY 12, 2021

An award-winning global agency with broad expertise, including user-centric eCommerce web design. One of our most treasured collaborations in the past was designing a custom eCommerce website for a high-end fashion store. Strategic brand communication with custom web design delivered by eCommerce web designers and developers.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. Pains, gains and expectations.

User Testing 52

User Testing Technical Review Transportation Customer Feedback 52

The Product Coalition

JUNE 14, 2020

They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. Draw out a basic idea of what your user interface will look like. It’s the bare minimum version of your product that still solves the problem for your customers.

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User Testing Feedback Software Customer Experience Data Visualization 103

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Product Judgment is obtained through direct experiences with customers. What exactly is it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

The Product Coalition

JANUARY 12, 2020

The bad Traffic : While there is public transport, it leaves much to be desired and it’s generally agreed that to live in San Francisco/SV, you need access to a car. If you’re only looking at the people around you when imagining your customers, you’ll only be catering to one group of people. Everyone experiences SV differently.

Startups 78

Startups User Testing Transportation Certifications 78

The Product Coalition

JUNE 22, 2019

You appreciate the insight you gain from moving fast and testing your product with real customers. I’ve seen even the smallest startups who are not as lean and agile in their approach as you would think. As product leaders, you must have empathy for your customers. You fully understand the importance of it.

Agile 60

Agile User Testing Customer Experience Customer Feedback 60

BrainMates

NOVEMBER 5, 2020

Design products that customers want and come up with a rock-solid value proposition by focusing on their objectives, pains and gains. With around 90% of tech startup failure being due to a lack of product-market fit , the stakes are high when it comes to understanding your customer. Pains, gains and expectations.

User Testing 45

User Testing Technical Review Transportation Customer Feedback 45

UX Studio: Product Management

NOVEMBER 24, 2020

It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . Our clients are growing startups and established brands like HBO, Google, Netflix, or Wizz air. Moreover, the company also helps creative minds build strong businesses by investing in startups.

Product Research 115

Product Research Research Software Software Review Technical Review 115

Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? I’m really bullish about what’s around the corner – and I want to unpack what I’m looking for, how I’ve drawn insights from history, and what’s around the corner. Transportation and travel.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

freshtrax

MAY 8, 2019

The app has 79 million users in Japan and 194 million users globally. Origami is the Japanese leading mobile payment startup company based in Tokyo. This payment solution allows DoCoMo users to pay for their monthly phone bills. Release: December 2014. Technology: QR Code. Image credit: LINE Pay. Origami Pay.

Research Software 96

Research Software Banking User Testing Technology 96

Andrew Chen

DECEMBER 26, 2018

If you have feedback on this format, shoot me a tweet! Consumer startups are awesome, and here’s what I’m looking for at a16z (70 slide deck). How startups die from their addiction to paid marketing. It’s so easy to get your product jumpstarted by buying ads to drive users, and hey, the LTVs and CAC ratios are working!

User Testing 40

User Testing Enterprise Feedback Software Customer Experience 40

eG Innovations

OCTOBER 11, 2022

When a user tries to log in into Azure Virtual Desktop (AVD), it is the broker and gateway that handles the authentication of the user and their assignment to a particular session host. Remote desktop connection brokers perform a variety of tasks, including: Checking user credentials. Assigning users to remote desktops.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

The Product Coalition

JULY 10, 2019

So, I thought it might be a worthwhile experiment to aggregate the previous meetups into a one-day immersive workshop on Liberating Structures for Scrum, built around climate change and MegaBrain.io, a struggling startup with little runway left and in desperate need of two successful Sprints. scenario?—?a At least that was the initial plan.

Workshop 60

Workshop Systems Review Customer Experience Agile 60

Andrew Chen

NOVEMBER 15, 2021

I saw it first-hand at Uber, which scaled to billions in revenue, and also within startups at Andreessen Horowitz, which has funded companies from Github, Coinbase, and Figma to Clubhouse and Airbnb. These types of products benefit from “network effects” — that they become more useful as more users engage.

Books 63

Books Research Software Reporting Tools Technical Review 63

The Product Coalition

OCTOBER 15, 2019

In this blog, we’ll discuss the topics below: 1, Understand what data you should collect 2, Tracking the quantitative data using a tracking plan 3, Tracking the qualitative data using feedback tools Once you’ve understood how to use Quant and Qual, you’ll need to define what are all the metrics you want to track in your Product.

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

The Product Coalition

NOVEMBER 27, 2023

This vertical SaaS functions as a feedback management solution, but it is a feedback management solution designed exclusively for other SaaS companies. A guide to vertical strategy implementation for SaaS startups: Tips included 1. They lost about 60% of their revenue by letting rid of non-healthcare customers.

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Research Software Feedback Software Reporting Tools User Testing 132

The Product Coalition

JUNE 7, 2019

He is currently Head of Product and User Behavior Analytics at Jüssi, an Internet marketing agency in São Paulo, Brazil. This means, roughly, “I will fulfill my product vision, but I’m not talking to customers”. I realized that 90% of the time, they had never spoken with customers. They were hooked up to the ideas.

Data Visualization 60

Data Visualization Customer Experience Analytic Tools Customer Feedback 60

Intercom, Inc.

JANUARY 12, 2022

Any insight from data analysis will only ever be as good as the data itself. Unless you’re looking at the data to understand why your customers are using your products, avoid making decisions based on your expectations of their motivations. . Liam: Was it challenging to get to this point with Mode in the startup journey?

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Data Visualization Analytic Tools Research Software Reporting Tools 151

Radical Product

JULY 11, 2018

After a short wait, we were called by name rather than a number, and various signs around the office talked about striving towards great customer service. Without even going as far as “great customer service”, can you even think of the last time you walked into a government office and were referred to as a “customer”?

Government 40

Government Transportation Vision Product Research 40

The Product Coalition

AUGUST 31, 2019

Try to determine what causes your user to behave in a certain way by understanding the jobs they are trying to get done. Jobs to be Done (JTBD) = Progress customers are trying to make in a given context. The reason why I think JTBD caught on is simple; it provides the right vocabulary to talk about “customer problems.”

Customer Experience 60

Customer Experience User Testing Data Visualization User Friction 60

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport).

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Bain Public

AUGUST 14, 2021

As a product leader working for startups and organizations that have sustainability practices at the core of their ambitious goals, you want to achieve business success in ways that honour your ethical values as well as respect climate fundamentals. Luckily, CleanTech startups are keen to meet the challenges of combating climate change.

Analytic Tools 52

Analytic Tools Feedback Software Startups Data Visualization 52

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

FEBRUARY 4, 2021

And even now we set up new companies, we set up a new startup in COVID actually, in lockdown, and we’ve taken that. The use of the burning of fossil fuels for energy, the use of fossil fuels for transport, then animals basically. So it partners with them to give them more insights to then to empower them to make changes.

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Reporting Tools Transportation Travel Data Visualization 183

Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. Teresa: Who are your typical customers? I know for a lot of startups, it’s really output driven and by the founder, right? How are they similar?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Andrew Chen

DECEMBER 1, 2021

My book aims to change that, systematically laying out concepts for startups and folks launching new products to consider. ” Here’s how I define each side: There are usually a minority of users that will create disproportionate value and as a result, they will have disproportionate power.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

The Product Coalition

OCTOBER 23, 2019

Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities. For your customer, this means a more pleasant experience coupled with the ability to run some tasks offline. What do these travel startups share? 154 million.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Users will ignore it if it doesn’t apply to them.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Users will ignore it if it doesn’t apply to them.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

PMLesson's Ace the PM Interview

DECEMBER 4, 2021

While it initially opened its doors with Bitcoin trading, it now allows users to trade hundreds of different cryptocurrencies. The company is famous for providing its customers with access to stocks and ETFs (exchange-traded funds) without commissions. Radical Customer Focus: Robinhood is a customer-first company.

Reporting Tools 52

Reporting Tools Software Engineering Feedback Software Engineering 52