The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. So if you’re a mobile app team, consider using a mobile-first analytics platform. Learning curve.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. You may not understand someone else’s definition or report. With a bit of human-centric thinking, teams can build shared understanding of why, what and how to measure their work. Generating data is easy.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Sachin Rekhi

JANUARY 29, 2020

The notebook makes is super easy to flip through previous quarter's OKRs, collaboratively draft and edit them, leverage highlight colors to easily score them green/yellow/red, capture the discussion on lessons learned from each quarter's OKRs during reviews, and search to quickly get back to them. How do you handle multi-quarter OKRs?

Data Visualization 120

Data Visualization Technical Review Customer Feedback User Testing 120

Userpilot

JANUARY 27, 2021

What about software solutions they have to review based only on a single web page? The Map My Growth team surveyed 98 professionals currently looking for a B2B SaaS solution and used their feedback to compile a list of best practices to better communicate the ease of use. No technical support required. How much does it matter?

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Mironov Consulting

JUNE 28, 2018

So a prospect might agree that “if your tech support chatbot will really cut our live support calls by 25%, I’ll buy it,” but there’s probably a pilot production phase where we have to demonstrate effectiveness. Long Sales Cycles, Weak Attribution, Few Data Points. Our stuff has to work before much money flows.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. This enables the marketing team to set clear expectations from the very beginning of the marketing campaign. Strong positioning makes the work of the marketing and sales teams easier.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

OCTOBER 20, 2021

Poor onboarding may actually drive users away from activation and adoption. Pendo comes out stronger than WalkMe for developing SaaS onboarding experiences and product analytics thanks largely to its more robust user segmentation tools. Pendo and WalkMe do some similar things, but they are definitely not equivalent. UI elements.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

DECEMBER 6, 2021

Customer success teams don’t have time to waste. Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Userpilot dashboard. New tools must show their value fast. Basic analytics are a must.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Lenny Rachitsky

MARCH 5, 2024

I know many guides exist, but until this post, I’ve never had one definitive guide to share with people that doesn’t also overwhelm them. When working with Leo’s team, the launch preparations will take on average around 10 hours, versus 50 to 120 hours when managing the campaign entirely in-house.

Startups 132

Startups Feedback Software Onboarding KPIs Customer Experience 132

Userpilot

NOVEMBER 15, 2021

Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team. Segmentation features aren't very intuitive and may require additional help from a developer. The poor UI design may actually slow your team down. Professional.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 98

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses. Prototyping tools : Product teams use these to create efficient low-fidelity and high-fidelity prototypes.

Data Visualization 105

Data Visualization Research Software Analytic Tools Feedback Software 105

Userpilot

DECEMBER 14, 2021

Launching a new product in the market can definitely be nerve-racking. Product hunt dashboard. A community of like-minded techies and a free platform to create a market buzz about your product, it is the most trusted source for reviews and recommendations. Poor positioning with no meaningful differentiation strategy.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Userpilot

SEPTEMBER 4, 2023

However, many firms fail at successful implementation due to common pitfalls. Definition and Origin The concept of blue ocean strategy was first introduced in the 2005 book “ Blue Ocean Strategy : How to Create Uncontested Market Space and Make Competition Irrelevant” by professors W. What is the Blue Ocean Strategy?

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. Definition of Customer Journey Analytics Why You Need It: The Benefits of Customer Journey Analytics Where to Start Using Customer Journey Analytics? Definition of Customer Journey Analytics.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

NOVEMBER 18, 2020

But if any of those definitions were true, what would be the benefit for you of having more of them? We need to look elsewhere if we’re going to find a definition of power user that explains why you would care about how many of them you have… Three benefits power users bring you: #1 They increase Average Customer Value (ACV).

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

eG Innovations

JULY 19, 2022

It is primarily a visualization tool that provides interactive graphs for admins and dashboards fed from data input streams. Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. Dashboarding and reporting functionality is extremely limited.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Userpilot

JUNE 25, 2022

Userpilot is a product growth platform that allows product teams to build in-app experiences for e.g. user onboarding, engagement and product adoption without code, use sophisticated (and yet simple) product analytics and. Whatfix consist of "Whatfix Editor" (the Chrome extension) and "Whatfix Dashboard" (the settings panel).

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. So I definitely was really worried about those stairs. Bethany Pagels-Minor, Apple. Transcript.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

The Product Coalition

MAY 22, 2019

It certainly helps that Google, Amazon, Dropbox and other tech super-companies attribute so much of their success to them. They serve bad goals just as well as they do good goals. They serve bad goals just as well as they do good goals. Teams of 4 people try to commit to 6 OKR clusters each with 4–5 key results.

Onboarding KPIs 60

Onboarding KPIs Reporting Tools Weak Development Team Workshop 60

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. It’s certainly a vivid definition and one that I was staring at through tears in the summer of 2017.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Gainsight

MAY 21, 2021

His pitch was simple: “This technology is incredible and the culture is off the charts, but at the pace we’re adding customers, onboarding has gotten a bit too messy and complex. Or, as I tell my team, being “intentionally awesome.”. But our “product” is more than just our technology. We Cranked-Up Our Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Userpilot

FEBRUARY 23, 2023

There are so many alternatives on review sites that it’s hard to pick just one. TL;DR Collecting customer feedback is an important task for any product team. It helps you understand your users’ needs, the weaknesses of your product, and collect real-time usage insights to inform future feature and product decisions.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MAY 30, 2023

Choosing the right solution can be a daunting task, as relying solely on review sites may not always provide the comprehensive information you need. However, Userlane doesn’t offer many integrations , so there is a risk of it not working with your current tech stack. Confused between Whatfix, Userlane, and Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MAY 8, 2023

We know that review sites aren’t always super-helpful. It provides a no-code solution that allows non-technical teams to design and implement in-app experiences without any coding skills. It enables product teams to track product usage and user behavior to guide product development and optimize the user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 3, 2023

Review sites aren’t always helpful because their reviews only touch the surface. UserGuiding dashboard UserGuiding is a product adoption tool that helps companies to create interactive user guides and in-app walkthroughs to onboard, engage, and retain their users. There is a better tool for your SaaS than UserGuiding!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 24, 2023

This article will compare the features, strengths, weaknesses, reviews, and pricing of each tool, enabling you to confidently decide which one is the best fit for your business needs. Using a tool for interactive user guides is crucial since it reduces reliance on developers and enables you to trigger user guides contextually.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 1, 2023

Using tools, non-technical people such as product managers or customer success managers can collect and analyze user feedback at scale, without having to rely on developers. With that being said, Whatfix isn’t a perfect tool: it does a poor job when it comes to analytics and customization. Cons of Pendo?

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JUNE 27, 2023

Review sites don’t always help – so we decided to provide you with a more in-depth comparison of the three tools, going into details about features, use cases, and the main pros & cons. Their technology is excellent for using targeted feature adoption flows to quickly familiarize new employees with internal capabilities.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 27, 2023

We know that review sites aren’t always super-helpful. This isn’t necessarily a bad thing, but if you’re hoping to get two platforms for the price of one, you may be disappointed. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Uncover weak spots of your product and bottlenecks that disturb the customer journey. There are several reasons why you may need one: Collecting customer feedback should be a standard procedure for any product team. Whatfix dashboard.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. But it’s very complicated to use, requires a lot of technical setups and is also punishingly expensive! It helps keep teams aligned with the shared feature-planning guide. The pros of Whatfix are i.a. Cons of Pendo?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Gainsight

OCTOBER 17, 2019

The Technical Admin. How technical are their objectives? These are all questions that not only help identify the admin, but also help get to the root of developing empathy for your admins. This metric is poor because it doesn’t capture intent. Are admins building Reports and Dashboards? The Career Admin.

Customer Experience 40

Customer Experience Reporting Tools Data Visualization Customer Feedback 40

Userpilot

MAY 30, 2023

Review sites don’t always cut it, so we’ve got you covered with a detailed comparison of these three tools. This tool is highly regarded for its user-friendly interface and exceptional customer support team. You can create individual onboarding journeys for different teams. Comparing Whatfix vs Spekit vs Userpilot?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Using a tool for creating interactive guides decreases the technical barrier, so anyone can quickly create an interactive tour. Appcues is a no-code user onboarding platform that helps non-technical teams track and analyze product usage.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Its implementation can be time-consuming and challenging for non-technical team members. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. It helps keep teams aligned with the shared feature-planning guide. A great alternative to Pendo and WalkMe is Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52