Userpilot

APRIL 30, 2024

Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share. Offering insights on structuring teams, discovering the right products , and fostering a strong product culture, Cagan provides a blueprint for success for both startups and established companies alike.

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Analytic Tools Research Software Feedback Software Books 90

Usersnap

MAY 17, 2023

We’ve all faced the frustration of trying to make sense of a web page cluttered with text and visuals. Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. Let’s dive in!

Feedback Software 52

Feedback Software Research Software Data Visualization Reporting Tools 52

The Product Coalition

DECEMBER 25, 2023

I also thank Product Coalition founder Jay Stansell, who has provided a trustworthy and collaborative product management education environment. Popularized by Harvard Business School (HBS) professor, Clayton Christensen , JTBD is designed to help professionals discover why consumers use products or services. Why is that?

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Analytic Tools Data Visualization Software Review Customer Experience 120

Gainsight

APRIL 23, 2021

With clear insight into post-sale and implementation revenue and growth, they have a long-term vision of renewal predictability. Mavenlink is a modern software platform for professional and marketing services organizations. Preparing for executive meetings and gathering data for board meetings was stressful.

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Data Visualization Analytic Tools Feedback Software User Testing 76

Gainsight

JANUARY 4, 2024

Customer Education is an impactful way to set up a rock-solid foundation for customer outcomes, and Popmenu has embraced this by providing an extensive resource hub for its customers. By empowering customers to make the most of its platform, Popmenu demonstrates value well beyond being a service provider to its customers.

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Analytic Tools Data Visualization Customer Experience Webinar 52

Innovatemap

JULY 21, 2021

The app uses existing data about assignments, tests, and more to notify students about upcoming obligations and help organize their busy schedules. With an innovative new tool and a market in need of innovation, Josh was ready to make his product stand out — so he came to Innovatemap. Boost’s prospects are bright.

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Research Software Education Data Visualization User Testing 52

UX Planet

JANUARY 16, 2024

More importantly, we’ll provide you with the insights to navigate these treacherous waters successfully. They believe so strongly in their vision that they assume it’s universally appealing. You’re often tempted to skip or rush through the research phase, believing you can gather insights later on. It’s a worthwhile investment.

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Branding User Testing Product Research Data Visualization 95

Revulytics

SEPTEMBER 18, 2019

In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details. In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager.

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Data Visualization User Testing Information Product Research 75

The Product Coalition

JANUARY 27, 2024

I will share my insight about the implications for the product team for both cases. Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. Personalised demos to educate and persuade customers. Ninad Kulkarni wrote a good piece about how to choose between the two.

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Feedback Software Analytic Tools Onboarding KPIs B2B 129

Userpilot

AUGUST 16, 2023

Use a customer-centric approach by personalizing onboarding with the data collected via a welcome survey. Use checklists , interactive walkthroughs , and self-service portals to improve the customer experience. Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption.

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User Testing Customer Experience Customer Feedback Analytic Tools 95

Intercom, Inc.

JANUARY 17, 2023

A product that’s too rigid and inflexible may be difficult to use and fail to meet the needs of some users – while a product that is too flexible and lacks a strong vision may be confusing and difficult to navigate. Enabling different filters on reports (e.g. Tickets report ) . The option to build a custom report .

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Reporting Tools Feedback Software Data Visualization Outbound 118

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. The FullSession blog focuses on user analytics and building a digital user experience. Ready to dive in?

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Analytic Tools Research Software Feedback Software Data Visualization 52

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. JW: Product and growth shouldn’t be conceptualized as two separate service offerings. Tai Rattigan: What’s your role at Fueled?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Mind the Product

JANUARY 14, 2019

The following are some tips and tricks I’ve learned working on B2B products at Google and Rubrik, a startup in the cloud data management space. Educate the Customer. Early in a startup’s life, you are likely to be largely entertaining customers who buy in to a company’s vision. Collect Customer Validation Early on.

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Enterprise Customer Feedback Data Visualization User Testing 126

ProductPlan

JANUARY 27, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Plus, they’re spending on hiring staff and keeping them engaged and educated. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets.

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Data Visualization User Testing Product Research Reporting Tools 89

Gainsight

MARCH 4, 2024

Data is the objective pillar that drives every successful business. For online training programs, data plays a critical role from beginning to end. You want to help your learners know how to excel at the service they are providing, so metrics that track improved response times or lower cancellation rates can help demonstrate ROI.

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Reporting Tools Data Visualization Onboarding KPIs User Testing 52

UX Planet

DECEMBER 21, 2023

In this article, we delve into the cutting-edge technologies, styles, and tools set to redefine the digital experience, offering solutions and opportunities for growth. You can automatically create layouts, color schemes, typography choices, and even content based on user interactions, data inputs, or predefined parameters.

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UX Analytic Tools Data Visualization Artificial Inteligence 90

Ronke PM

APRIL 11, 2024

While product teams and their multidisciplinary partners may have a clear vision for the product, customer, and business outcomes, they still need to validate these visions and ensure that customers and prospects will desire the new feature or product. Why is Customer Feedback Important? Gathering customer feedback is invaluable.

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User Testing Customer Feedback Feedback Software Customer Experience 52

Usersnap

DECEMBER 8, 2021

Five wild predictions, two true stories and some solid solutions for product leaders. In the past years, two things were mandatory to build a robust product roadmap: having a product vision and communicating effectively to engage external (customers, partners, etc.) Product leadership is also becoming more data-driven.

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Feedback Software Data Visualization User Testing Research Software 95

UX Studio: Product Management

DECEMBER 5, 2017

In January 2017 we had the opportunity to work on the Wattler Android app , which among its many visions aims to increase personal energy consumption monitoring. Prioritize sustainability; this vision drove the intensive month and a half we spent on working with the Wattler team. and those who need awareness education.

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Data Visualization UX Workshop Customer Experience 77

Mixpanel

JANUARY 3, 2022

One of those niches that’s become more valuable in recent years: product analytics. As data-driven product development continues to balloon in popularity, so does the need for accurate and sophisticated implementation of analytics tracking in software products. Spearhead a slick analytics implementation.

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Analytic Tools Data Visualization Engineering Weak Development Team 59

Sequent Learning

DECEMBER 20, 2023

Educational Background: While there’s no specific degree for product management, a background in business, engineering, marketing, or a related field is beneficial. Gain Relevant Experience: Start by working in roles that foster skills relevant to product management, such as project management , marketing, or customer service.

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Data Visualization Certifications Product Management Product Manager 52

Alchemer Mobile

NOVEMBER 20, 2018

Apps are ubiquitous tools to our modern lives. Creating an app allows you to access this awesome burgeoning market, and whether your goals are in sales, awareness, education, fundraising, or any other, an app can take you to where you need to be. Scratch building your own app requires the service of developers and designers.

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Research Software Data Visualization User Testing Customer Experience 209

UX Planet

FEBRUARY 1, 2024

For example, in a healthcare SaaS product, one persona might be ‘Doctor,’ who needs quick access to patient records, while another could be ‘Administrator,’ who requires efficient data processing tools. This forms the basis of your personas, ensuring they are rooted in real user data.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management. Product managers have a lot of ground to cover. Let’s get started!

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ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution.

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Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

MARCH 7, 2018

In many companies, improving engagement is a reactive process: as a product manager you wake up to a barrage of support requests after launching a new feature, or your in-app analytics reveal that new users are skipping over key functionality and never reaching their “aha!” Use Data to Refine Your Message.

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Data Visualization Analytic Tools Feedback Software Product Research 95

Roy Madden

JUNE 29, 2021

You will own our Hubspot environment across the Marketing, Sales and Customer Success teams, and be responsible for educating the broader organization on data hygiene and digital marketing best practices. Own Hubspot execution across the Sales and Marketing Hub, with a particular focus in Workflow creation and analytics.

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Analytic Tools Technical Advisors Research Software Data Visualization 133

UX Studio: Product Management

JUNE 7, 2019

We experience digital products and services on a whole new level: through discrete interactions. With all the tools already on the market (or under development), you can give a hyper-immersive experience where all senses of the human body are influenced. But as we can see, it has connected us to the world more than before.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

FEBRUARY 4, 2023

A strategic initiative is what can help your company achieve its long-term vision. They are broad projects and tasks that support the organization’s overall vision by improving efficiency. The companies should set their own strategic objectives by aiming to break down the broader vision into smaller, achievable tasks.

Feedback Software 88

Feedback Software Analytic Tools Research Software Product Research 88

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

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Research Software Data Visualization Software Review Technical Review 155

Alchemer Mobile

JULY 13, 2021

Product experiences should help your team educate and nudge customers through every stage of their relationship with your brand, including onboarding, feature adoption, expansion and growth, product planning, and long-term retention—all while centering on a regular cadence of listening to and acting on customer feedback.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Mind the Product

OCTOBER 1, 2018

It’s an issue that confronted me recently, when I started work with a higher education provider in the UK. Getting paid enables the university to deliver its mission of providing education services and helping people into employment. Collect the Data. A few months on, and we’ve found we’ve been able to solve it.

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Data Visualization Strategy Product Strategy Product Research 119

Userpilot

FEBRUARY 8, 2022

A product journey map is a key part of the product development and design process as it serves as a peek into how your users see and experience your product or service. Product journey maps are a representation of customer interactions with your product or service. Service blueprint. Let’s get started! Source: Medium.

Data Visualization 89

Data Visualization Onboarding KPIs Customer Experience Analytic Tools 89

ProductPlan

JANUARY 21, 2022

To get the most bang for your budgeted bucks, we can look at some of the trends revealed in our latest State of Product Management Report. Plus, they’re spending on hiring staff and keeping them engaged and educated. Here are some areas to consider when making your 2022 requests: Product Stack Tools for 2022 Budgets.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Predictability.

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Feedback Software Agile Analytic Tools Data Visualization 98

Userzoom

APRIL 21, 2020

It seemed that a lot of the work involved was very relevant to my former education. What is the future vision for UX? I think it was the lead UX designer at Digital Panda, Ilya Kroogman, who said the future of UX design is a combination of intuitive and predictive AI and then quality voice chatbots. That’s how I started with UX.

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User Testing Research Software Data Visualization Product Research 93