Product Innovation Educators

MAY 10, 2021

The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] PdMs interact with every division in the company—finance, marketing, sales, customers, quality, manufacturing.

Outbound 75

Outbound Product Management Product Manager Finance 75

BrainMates

SEPTEMBER 19, 2022

In the Workforce Solutions sector, they offer a variety of cloud-based workforce management solutions that keep HR and payroll data up-to-date and ensures more than 2400 Australian and New Zealand businesses recruit, develop and pay the right people, at the right time, every time. How is your product team set up at ReadyTech?

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Product Innovation Educators

MAY 10, 2021

The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] PdMs interact with every division in the company—finance, marketing, sales, customers, quality, manufacturing.

Outbound 62

Outbound Product Management Product Manager Finance 62

eG Innovations

AUGUST 24, 2021

In this model, you have full control over the manager and agents and no data leaves your infrastructure. Many of our customers in certain sectors, such as finance, healthcare, and government prefer to opt for a traditional fully on-premises solution. All data is secured within the customers’ AWS region of choice.

Reporting Tools 52

Reporting Tools Enterprise Data Visualization Government 52

Userpilot

APRIL 8, 2022

Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. During that time, she noticed there was a huge need to automate the PR processes and there was no tool on the market to make that possible.

User Testing 94

User Testing Feedback Software Research Software Product Marketing 94

UX Studio: Product Management

JULY 29, 2021

Ultimately, the decision on how much to budget for product development will be made somewhere in the finance department. Surprisingly enough, clients that understand the full extent of the value of your work are also more likely to recommend your services to others. Of course, some markets are sales-intensive by nature. Conclusions.

Research Software 110

Research Software User Testing Product Research UX 110

Intercom, Inc.

JULY 29, 2021

Rather, everything is an iterative process of building the service, rolling it out to users and keep improving it as you get new data and feedback. So we’ve iterated on that probably three times in the last year as we build and collect data and as we analyze it and look for insights. New ways of onboarding.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Coalition

JANUARY 25, 2019

To illustrate, here is a quick analysis based on some publicly-available data from Yahoo! Finance and LinkedIn self-reported job titles. Good PMs are data-driven, so I built a Sankey chart of the search activity that year to visualize the process.

Weak Development Team 60

Weak Development Team Product Management Product Manager User Testing 60

ProductPlan

MARCH 7, 2019

They sum up your entire vision for the product in a single visual, which represents the go-forward plans for developers, testers, marketers, salespeople, etc. Customer support wants to know if common pain points are going to be addressed and finance wants to see what the revenue and expense implications may be.

Roadmap 65

Roadmap Technical Review Development Team Review Presentation 65

Intercom, Inc.

NOVEMBER 27, 2019

As Ed points out, it’s right there in their company reports: “If you go and look at public SaaS companies, you go down to their S-1 and investor filings and Q1 reports, you see how they’ve outlined their growth strategy. In their case, Paddle are using data to determine which geographies they’ll target next. Who do they sell to?

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

Intercom, Inc.

AUGUST 1, 2019

I was interested in starting a company from scratch, and I had actually managed the corporate card at SoFi, as the VP of finance. You have that every day, and if you’re a financial services company (particularly a lending company like where I came from), you crave something that allows you to be in front of your customer every day.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Intercom, Inc.

SEPTEMBER 8, 2021

Now, Maggie is the Director of Sales at Webflow , a web design tool that helps users design and build responsive, custom websites with no code whatsoever. ’ It’s also important to purchase tools for scale. For example, over here at Webflow, we’ve invested in what I think is the absolute best tool stack possible.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Intercom, Inc.

NOVEMBER 5, 2019

We’ve compiled our favorite insights from all three discussions along with additional material we’re airing for the first time. A huge thanks to our partners at Dialpad, Sherlock, Slack, Guru, Aircall, and Glofox for sharing their many insights. That gets into call recordings and voice analytics on that front.

Research Software 139

Research Software User Testing Analytic Tools Reporting Tools 139

Gainsight

DECEMBER 23, 2019

She was most recently customer success head at BetterWorks where she led services, customer support management, ops, and training team. Prior to that, Adam held executive roles at Yesmail for over nine years, heading customer experience, product dev, and technology services teams. How do you think about budgets?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52