The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 125

Artificial Inteligence Data Visualization Analytic Tools Research Software 125

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Gainsight

MARCH 12, 2019

Just how accurate are online review aggregators, anyway? If you pull up Google or Yelp for a restaurant, say, you’ll get an aggregate of stars from one to five, the number of reviews counted, and any number of written reviews and qualitative feedback. So why should you care about SaaS reviews? You need SaaS reviews.

Feedback Software 73

Feedback Software Software Review Systems Review Data Visualization 73

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 153

Research Software Data Visualization Software Review Technical Review 153

The Product Coalition

MARCH 30, 2021

A lackluster marketing strategy, unoptimized SEO, irritating pop-ups, poor content ? The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. With that in mind, software quality comes to the fore.

Reporting Tools 89

Reporting Tools Technical Review User Testing Data Visualization 89

freshtrax

NOVEMBER 9, 2023

Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. The market size of climate tech in the U.S. Climate-tech market forecast ( Reference.) and those who are seeking new service ideas.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

eG Innovations

MAY 22, 2020

I recently published an article on Citrix Performance Analytics (also called Citrix Analytics for Performance), part of the Citrix Analytics service in Citrix Cloud. What is Citrix Analytics? Citrix Analytics is a Cloud-based service that works across Citrix portfolio products and third-party products.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools User Testing 59

Mind the Product

FEBRUARY 1, 2017

Christian Miccio (VP Product at First Data) and Kana Butkovic (Programme Director at First Data) set out a detailed strategy for launching physical products on an international scale. How do you manage return policies within a delivery supply chain that stretches across several countries? Step 1: Do your research.

Technical Review 70

Technical Review Systems Review Software Review Research Software 70

Userpilot

JANUARY 23, 2024

Product positioning strategies are not only a marketing tactic but a survival strategy. TL;DR Product positioning is about defining your product’s place in the market to attract customers and enhance brand identity. Conduct deep market research through surveys and interviews to understand customer preferences and market trends.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using. Complex behavioral data from complex user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. As with all marketing efforts , positioning should be driven by the customer and their needs.

Research Software 98

Research Software Feedback Software Analytic Tools Positioning 98

Userpilot

MAY 17, 2023

Although you might weigh more importance to the survey’s questions and formatting, the introductions also play a role in your survey’s success at measuring user sentiment and quantitative data. A well-written survey introduction leads to higher response rates, reduced bias, and improved survey data quality. How will you use the data.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Coalition

JUNE 3, 2021

Prefer watching your insights? The data is inconclusive. Are you being data-driven? These statements distill thousands of data points into something much more straightforward and valuable for your leadership team. Dashboards of user behavior summarizing trends. Executives are pushing urgency.

Feedback Software 167

Feedback Software Data Visualization Research Software User Testing 167

Mind the Product

MARCH 2, 2018

It seems to be a weekly occurrence that an organisation suffers some form of hack or data breach. To prepare for the forthcoming GDPR (I’ve written more about the GDPR’s impact separately) I’ve become my company’s data protection officer (DPO). Could anyone in my team afford a personal fine for a “deliberate” loss of data?

Data Visualization 87

Data Visualization Systems Review Software Review Customer Experience 87

Mironov Consulting

DECEMBER 29, 2017

This week we feature an article by Patrick Thuot who shares an infographic about how customer service can help the retail industry. So, in today’s world, we hear a lot about “experiential marketing” in terms of retail. A customer-centric approach can help any type of business succeed. – Shep Hyken. Check out the graphic for more.

Blog 83

Blog Data Visualization Customer Experience Software Review 83

nulab

MARCH 11, 2020

Situation Analysis is a process that helps you identify opportunities and challenges , both internal and external to your organization/service or product. If you haven’t, then utilize things like Google Trends , customer surveys and data collection ( GDPR-compliant , of course) to learn more about your customers.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Amanda Renteria , CEO for Code for America.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. Website and software development company in Vienna.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. You’ll want to refer back to them in the future.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

PMLesson's Ace the PM Interview

MAY 16, 2022

If you're interviewing for engineering roles, don't miss our Complete Software Engineering Interview Course. No matter what, though, as we mentioned, security engineers develop security tools, security protocols and systems and keep computer networks secure and running. 🔓 Hey there! The cybersecurity field is booming.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

eG Innovations

FEBRUARY 25, 2019

Take a look at the “Optimized for WAN” Citrix policy template within Citrix Studio, which will give pointers to configuring policy settings that can help improve performance over WAN. You may want to consider logon simulators and full session simulators available in the market. See the following links: [link].

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Gainsight

AUGUST 5, 2022

Using data and playbooks to mitigate customer risks. Preparing and presenting executive reviews. All CS professionals, no matter their level in the hierarchy, should be respected and trusted by their customers for the valuable insight they provide. Skills such as: Understanding the Customer Lifecycle and Journey Map.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Business of Software Conference

FEBRUARY 28, 2022

Book Review: ‘Technology Is Not Neutral: A Short Guide to Technology Ethics’ Stephanie Hare, author of the recently published, ‘ Technology Is Not Neutral: A Short Guide to Technology Ethics’ , will join us at Business of Software Conference Online next week, 9 March to talk about an important topic.

Technical Review 40

Technical Review Technology Systems Review Software Review 40

eG Innovations

NOVEMBER 30, 2021

With an increase in market share, it’s one of those applications that you either expect an organization to be already using or planning to deploy out to their environment sooner rather than later. Less HDX traffic will be consumed due to the way traffic is shaped with the optimized approach. User launches Microsoft Teams.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

AUGUST 30, 2023

Heat map tools allow you to track user actions on your website or app. In this article, we’ll cover the 10 best heat map tools to help you choose the one most suited to your business needs. TL;DR Heat map tools are data visualization tools that represent data values with color gradients.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Mind the Product

MARCH 12, 2020

In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities. Product managers often use skills like strategic thinking, user research, product prioritization / backlog grooming, data analysis, and communication.

Product Research 191

Product Research User Testing Weak Development Team Customer Experience 191

Reveal

AUGUST 24, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Crypto: Leverage the most suitable market conditions and invest intelligently.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Product Management Unpacked

JULY 19, 2018

I have led or been a major contributor to two of the most successful software companies in the world. What’s equally rewarding is seeing the visibility and impact that product managers have in the market today. Data shows that product managers are in the top 10 roles that are hardest to fill across the information technology sector.

Reporting Tools 109

Reporting Tools Technical Review User Testing Research Software 109

Modus Create

JULY 2, 2021

It’s one thing to validate your idea in the market. In the race to grab market share, startups occasionally brush performance issues under the carpet to focus on new features. In 2012, a competitor entered the market. Ignoring Data Security. Still, many startups ignore data security risks when they are scaling.

Startups 72

Startups Technical Review Software Review User Testing 72

ProductPlan

OCTOBER 11, 2022

The product owner role was born in Agile scrum , a process initially created to deliver software more quickly by giving the product development team more autonomy in exchange for frequent releases that increase customer value. Oversee scrum development stages and participates in refinement, planning, and review.

User Testing 52

User Testing Customer Communications Research Software Data Visualization 52

UX Studio: Product Management

SEPTEMBER 16, 2021

We have reviewed Berlin design studios’ competency, portfolios, and experience to define the best web design Berlin companies to work with. . As an expert design agency, we offer product design, and user experience research services, UX consulting, and customized solutions to address our clients’ challenges. Phoenix Design.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

FEBRUARY 11, 2021

User/customer retention is often the lifeblood of a business, especially in the software spaces. If your product or service cannot keep the customers it attracts, it cannot grow. False advertising/disingenuous marketing. This is why marketing teams deserve a lot of credit for customer retention. Poor customer service.

Data Visualization 89

Data Visualization User Testing Customer Experience Customer Feedback 89

Amplitude

SEPTEMBER 4, 2020

Interviews with entrepreneurs, authors, and other experts in the UX field gives listeners real-life advice, tools, and insights that can be turned into practical applications for your business. Despite needing to dig deep into analytics, it’s important to remember that your content, service, or product is still aimed at a person.

User Testing 59

User Testing Customer Experience Customer Feedback UX 59

Mironov Consulting

APRIL 7, 2018

I speak/write incessantly about the importance of product managers talking directly with their users and buyers (collectively “customers”), not mediated through Sales, Marketing, Customer Success, User Experience, or stray notes posted to Salesforce. They get their market information second-hand. Some tools in my kit: 1.

User Testing 99

User Testing Customer Feedback Customer Experience Research Software 99

Reveal

NOVEMBER 17, 2021

Reveal Embedded Analytics. While businesses continue making analytics and BI their top investment priority, new techniques, and trends emerge, making data analytics faster, easier, and even more powerful. . From this article, you’ll learn: What is augmented analytics ? Who is augmented analytics for?

Data Visualization 60

Data Visualization Analytic Tools Reporting Tools Research Software 60